“Service - 3.5 wasn't very tentative Atmosphere - 3.5 way too loud Food - 4.5 i tried $60 omakase ku and it was excellent. I've been to really expensive omakase places and this was pretty up there. My husband had "trust me" and it just looked like regular sashimi. Their sushi was pretty decent. I would definitely come back for omakase. Byob!“
“We really like Masago! We've been ordering their lunch specials for about a year, and the food has always been fresh and consistent with reasonable pricing for the 3 roll combo. We look forward to it every week. Once you order from them on the phone, you can leave your food and payment preferences on file, so calling them and re-ordering is super quick. Delivery during lunch time is usually within 30 minutes, and they will leave the food on your porch if you ask.“
“For those of you who do not know me, I have been a waitress at Sakura Bana for over three and a half years. Normally, I do not really care about the negative reviews on here because most of the time they do not pertain to things I can control, but our most recent review from January 23rd is something I could not keep to myself.This review had some remarks about our price and quality of our food, which I cannot comment on. I have nothing to do with our pricing or the quality of our fish, so it is not my place to argue with a customer’s review. However, I was truly disgusted by the treatment of my good friend at the sushi bar.For those of you who come eat with us often, you are probably aware that one of our sushi chef’s is not Japanese. He is a very nice man who has been making sushi and serving it to customers longer than I have been alive. He is always efficient, fast, and kind to everyone around him. If any of us waiting staff forget to put an order in, he will make it within a few minutes at the highest of quality because he is just that good.This review referred to him as the “take-out chef” and said he was not a real sushi man. When the customer had asked me who makes the sushi, I had said this gentleman makes the sushi rolls and these gentleman (the Japanese sushi men during this night) made the sushi pieces. It was obvious with this customer’s tone that she was not interested in our sushi chef who made the sushi rolls this particular evening.In addition, when we continued to ask this customer if everything was okay or if she needed anything, it was very clear she did not want us to really talk to her. Our sushi chefs are attentive and kind to our sushi bar customers and all customers in general. We try to have conversation because as many of our reviews say, we try to keep this place a family friend, kind environment.I could see the sadness from my friend when he noticed the dissatisfaction of his sushi rolls that he made. I also noticed how upset he got when he understood that this woman was not going to give him a chance to prove himself. Her disgust for his sushi happened before he even had a chance to prove himself.I understand that sometimes customers just want to be left alone and enjoy their meals in a nice, peaceful manner, but after reading her review, I was truly disgusted to see my friend being treated as if he did not have the skill or the experience to serve customers sushi.I get that people have bad nights, and maybe this was one of them. I apologize if this woman feels as if we treated her differently because she was out by herself at our restaurant, that was never our intention. We always want everyone to feel welcomed and have a great experience.However, I do not care if my manager or anyone sees this and gets upset, I am not going to sit here and tolerate my friend being bashed and referred to as a fake sushi chef when he has been satisfying customers and making these delicious rolls for years. He has always been kind to customers, treated them like family, and always makes the experience for everyone there special. I do not appreciate him being referred to anything less than what he is by someone who did not even give him a chance. I truly do not tolerate any sort of disrespect to my sushi chefs the way he was disrespected tonight. The sushi chefs at Sakura Bana are friends to everyone, and the level of disrespect I witnessed tonight was horrific to say the least.To my friend, all your daughters and sons of Sakura Bana want you to know we see you as one of the bests. You always make sure we serve top notch food and really save us when we need to during busy nights when we forget some things or a customer needs something to go quickly. I hope when you read this, you know that we all love you and appreciate your hard work at Sakura Bana.“
“The BEST restaurant in Ridgewood, NJ! Exceptional service from Xiao. She is amazing and have come back 3x to enjoy the food & see her again. The Seafood Teriyaki Combo is fantastic. They know what they’re doing here & they do a great job of it. Wish I could leave more stars ⭐️“