“I have to say, when it comes to taste, quality, service, customer care, food standards, and safety, this is truly the best team I’ve seen in Canada. The staff here go above and beyond—first greeting you warmly and then preparing your order perfectly. To top it off, Kim, in particular, is incredibly friendly and delivers outstanding customer service. I enjoy their iced coffee every single day, and if you live in Dartmouth, I’d highly recommend not going to any other Tim Hortons.“
“I often visit here. Everybody is so nice.
I always skip many times hortons on my way just to visit this location.
The manager is so nice and friendly too over there, mostly she served me all the time on drive thru lane. She is always in a great and positive attitude.
And they make my drink perfect all the time.
I just love them.“
“I always enjoy coming to this Tim Hortons every morning.the coffee is consistently fresh and smooth, and the Morning staff are friendly and quick, even during busy hours. The breakfast sandwiches are always warm and tasty. The place is clean, and they get my order right every time. It’s a perfect spot to grab a coffee on the go or sit down for a quick break. Highly recommend this location.“
“Love the staff at this location! Always a welcoming, friendly bunch of people, there's not places that I can say I'll go out of my way to visit, but this is one of them. Food and coffee are good, and the conversation with staff is even better. There is nothing better to start my day.
Thanks for all you do, working in the public sector is not easy. Keep up the outstanding job!“
“Really good experience at this Tim Hortons. The staff were friendly and polite, and my order was done quickly even though it was busy. Everything tasted fresh, and the place was clean and comfortable. It just felt like a smooth, easy visit overall. Would definitely come back again.“
“This tim hortons provide very good services all the time to me. Whenever I go there the employs work at drive thru always treat like family. I wanna specially mention about kiranjeet she's very nice in nature always deal friendly and give good expressions to customers.“
“The staff at this Tim Hortons are always friendly and welcoming. Today, despite a long line, my coffee was served quickly and with a smile. The cashier double-checked my order and the store was spotless. Thank you for making my morning a pleasant one — keep up the great work“
“Called an hour ahead to get two dozen muffins and two dozen donuts - I didn’t want to show up unannounced and clear them out. The woman on the phone was very kind, took my name and number and said she would have them ready for me when I got there.
I went inside an hour later with my baby, and everything was ready in beautiful bags, and one of the guys even carried it out to my car.
100% went above my expectations, and every member I dealt with was so kind and courteous. Thank you! I believe my cashiers name was Komalpreet, she was so sweet!“
“I enjoy getting my Tim’s when I’m on my way to work, I really like the welcome from Rochelle, she starts my day off positive. If I’m talking to business associates on the phone while I’m at the drive-through, they always comment on what a cute voice she has.
And Monica always has her happy morning smile for me, no matter how busy or how bad the weather. I often go out of my way to go to this Tim Hortons. They are like my Tim Hortons family.“
“Awesome service and awesome food and awesome staff
Vegetarian options: Awesome vegetarian options
Dietary restrictions: The staff has a great knowledge of dietary options
Parking: Awesome parking very close to the front door of the restaurant
Kid-friendliness: Awesome place for kids to go
Wheelchair accessibility: Awesome parking for wheelchair accessibility“
“As an another review said the lady at the cashier in the morning is lovely, kind and respectful(the old white lady), I accidentally ordered at another Tims and she worked everything out for me and had me gone with my food in a few minutes, sole reason for my review the rest is whatever“
“Very clean ....possibly the cleanest in this area. Bathrooms were well stocked and impressively clean.
Service was hot, fast and very friendly. The only negative point is the entrance/exit doors didn't have an automatic open button (on the Wendy's side...not sure about the Tim Hortons side). Bathroom doors also didn't have an automatic opener either. Maybe a metal foot plate installed on the bottom of the bathroom doors would be a fast and cheap alternative.“
“Overall, great little store. Every time, I have stopped in for dine in or drive through, my order has been correct and very tasty. Management and staff are very friendly and caring. Store is also clean and well kept. I would recommend this Tim's by far.“
“Jasvir was incredibly polite and welcoming during my visit to Tim Hortons. Her friendly attitude and excellent customer service truly stood out. It’s always a pleasure to be greeted with such kindness, she made my day better. Great job, Jasvir“
“Today I visited this location in the morning 4.52a.m and order some drink ,the tea was cold , I told a girl who was there , she was very rude.when I told her I was going to work and I am late , she shouts on me. She told me , it’s her choice , if you don’t like Tim , don’t come here , go to Starbucks, she was very aggressive. Really very disappointed“
“Jaspreet Kaur is one of the most awesome personalities I’ve ever met. She is polite and provides excellent customer service. She made my coffee exactly the way I like it perfect! The main reason I choose this location is because of her service. She truly made my day with that perfect cup of coffee. Highly recommended!“
“I just have to say that the current staff at this location has got to be the most friendly, patient and efficient group I’ve ever encountered at a Tim Hortons!!
I can’t imagine how difficult it must be at a food court location in a mall - there’s often a big line and customers are rushing and impatient.
I’ve gone to this one for years, as well as all the others, but the present staff at this one are outstanding.
I seem to often see two girls in particular: LOVEPREET 🥰 and MUSKAN 😍 (I asked their names). They treat customers - especially regulars (and there are many of those in a mall) like friends in a small village cafe and are always so happy, positive and accommodating.
In a world where so many service staff and customers appear frustrated and depressed, seeing two girls this happy despite working such a hard job is SO inspiring! They always remember what I like ordering and and are always so welcoming and positive. On a day I was feeling stressed and down, the incredible smile from Lovespreet and how kind and happy she was just get me my silly coffee and bagel with cream cheese on the side —- totally changed my mood for the day. Her smile is like seeing the sun come out from behind a cloud.
Thank you for coming here from India - you two are Amazing! Stay there, I’ll bet you make a lot of other people’s day as well, every single day.
💕🙏
— Krista S.“
“I really appreciate everyone here for good service but cinedra.. sorry if i spell it wrong but yes this girl make really good tea and she stir it well which make the tea 200% more tasty and she greet every customer with happy face…🫶thanku“
“This location is one of the best Tim Hortons I’ve visited. The team works really well together and keeps everything organized. The coffee and food are always consistent, and the staff greet you with a smile. Love the welcoming atmosphere and how clean the store always is!“