Customers` Favorites
Customers` Favorites
“Local gem. We <3 Brewtus!!!“
Customers` Favorites
“Local and welcoming. What more could we ask for?“
Customers` Favorites
“DO NOT get the mochi donut… you will never stop thinking about it and you’ll eventually be shopping for bigger pants. Delicious food with veg options! The staff is awesome, coffee options are delicious but I wish there were more flavoring choices. Atmosphere is an aesthetic vibe but sadly, not very cozy. Nice to sit at the windows and watch the goings on in town though.“
Customers` Favorites
“Just finished at colonie center location. Fantastic!!!“
“The coffee and chocolate cookies were so good we had to run it back twice in the same weekend. The chocolate chip cookies were FANTASTIC, TERRIFIC, SPECTACULAR! The ambience was so beautiful, loved the green and bronze accents. Lots of seating in different areas throughout that gave different vibes, including outdoor seating. & the service was great. Staff were inviting, friendly, and patient. All signs of great customer service!“
Customers` Favorites
“Thank you for making the best wedding cake for my daughter's wedding. It was absolutely the best cake we ALL ever had. So many people complimented on the cake and wanted to know where we got the cake from. It really was the best cake we ever had!!“
Customers` Favorites
“Amazing place - LA coffee at upstate NY prices. Great selection of coffees, perfectly prepared. Loved it!“
Customers` Favorites
“Emily is an amazing breath of fresh air whenever we come in. She handles every customer with a personal and friendly smile. The drinks never let me down, especially the Americano.
It would be great oif they extend thr hours a few days a week beyond 5pm but otherwise A+
Thanks for being in the neighborhood“
Customers` Favorites
“I went here for the first time a while back and someone named Rin(?) was so helpful. They explained the menu to me and gave their recommendations. You don't get that type of customer service often nowadays. Not even at Starbucks. I will 100% be coming back.“
“Coxsackie General Store has a great variety of fresh produce, groceries, snacks,beer, fresh cut flowers, housewares, etc. They also have delicious coffee and pastries plus they have a $1 ATM!“
Customers` Favorites
“The coffee was just ok; I'd skip the pastries. Fairly priced. This is a great place to work, provided you can find a table (has outlets and Wi-Fi)! The best part is they're open past 3pm, which none of the other coffee shops nearby do.
You may have to share a bench with a stranger even if sit at your own table, and they're pretty light so they slide around a bit.“
Customers` Favorites
“Delicious, healthy alternative! Salads, (everything, really)are amazing!!“
Customers` Favorites
“This cafe is a team favorite. Excellent espresso, clean space and always welcoming.“
“They make amazing teas great customer service and are true to their prices! 🧋😁“
Customers` Favorites
“This place is pleasant and friendly.
They have this Blueberry Pancake Latte that is not on the menu and it's fire.
My special request sandwich was outstanding.
The homie that put it together is a master at their craft.
That latte, tho...🤌🤌🤌“
Customers` Favorites
“I have been to both the Kinderhook and Slingerlands locations and they are both amazing! Delicious food, best kettle boiled Brooklyn-style bagels, and authentic pizza. yum!“
Customers` Favorites
“Smack freshly cooked great staff shrimp and grits to die for“
Customers` Favorites
“There’s a reason why there may be a line... this Starbucks is the best!! Personable baristas that get to know you. They love my dogs! My order is always accurate and they don’t mind giving my toddler a “coffee” aka an espresso shot cup of whipped cream. You guys ROCK!“
“I’ve been a daily Starbucks drinker for years and have been to many different locations. The crew at the glenmont location are the best!
Even though I have a favorite baristas (you know who you are!) everyone is always exceptional.
I appreciate you guys making the start to my days enjoyable!“
“Great products, and friendly staff. Awesome place !“
Customers` Favorites
“We love this Dunkin! Their staff is always chipper and friendly- even at our very early morning’s visits! Don’t know how they do it, but it starts my day with a smile - many thanks— oh and the coffee/wraps/ chocolate glazed are the best. Keep it going!!“
Customers` Favorites
“Was nice...polite...social distance markers. Only one downfall...they let this lady look like in her twenties run back n forth in line visiting people she knew that were entering the store while her party was up front. One customer ended up leaving. Awful they didn't say something. Why have floor markers....“
Customers` Favorites
“Great place, locally owned highly recommended!“
Customers` Favorites
“The service is always good at this location. I think the coffee drinks are great, but the teas are even better. America really does run on Dunkin!“
Customers` Favorites
“Small Cafe for breakfast and lunch with in-house seating.
I’ve had a few different sandwiches here, but their soups and baked goods are my favorites.
Located on Broadway in Menands, small parking lot on the side.“
Customers` Favorites
“I have never had a bad experience here. The staff is always friendly. They are efficient, professional, courteous, and know their stuff. They have never been slow when I am there, but they are always moving fulfill orders as quickly as they can. I have never seen any staff there being anything but productive. The entire staff is alway dressed professionally, and the location is always spotless.“
“Grate spot to hang before and after shows at Lark Hall (~);}“
“They are usually out of something. But being in a price chopper and the only starbucks around I always leave satisfied. A much better option than Dunkin.Every time I get food there it's made properly and every drink I've gotten has been perfect. Definitely will return“
Customers` Favorites
“Customers losing patients when knowing full well this Dunkin’ is short staffed is beyond ridiculous. You live in the most privileged place in the world and you’re going to harass these hard working folks— who are trying to feed their families— because you’re a full grown adult acting like a child when told to go through the drive-thru??? Hope you feel good writing that letter of complaint, I bet you feel like a real man harassing those coworkers.“
Customers` Favorites
“I really like this location. I always get the egg bites and they package them with great care-- they'll place them in a box and pack them with a fork and ketchup packets. Not everyone does that, so I appreciate it. They do get VERY busy, so it's best to swing in in the early morning, or if you're doing an online order, allow 20min.“
Customers` Favorites
“Always great service an friendly employees“
Customers` Favorites
“FIRST I woukd like to thank the staff at the Valatie Dunkin Donuts on 9H for providing excellent service after my experience minutes before at the East grennbush Dunkin. I had the worst experience at this place this morning, sad to say because normally no matter what, they give service with a smile. Most times I go there on my way to work, I have to have my coffee adjusted to taste right. I order it the same way: sugar cookie, 1 sugar, Xtra cream, stirred well, and a egg white veggie wake up wrap. Some mornings it's good other times it taste like the sugar cookie flavor isn't added, and they are aware of this and they fix it. Actually a few times the sugar cookie flavor was left out. This morning I said to the male employer after I tasted the coffee and it wasn't correct, "I might have to start going to a different Dunkin". This employee starts taking it personal and visibly has an attitude. Saying things to me, the consumer, like: tell us how you want it then, and you always say it's not right. I have to admit I was taken back by his approach, yes I'm picking in the product I purchase but nevertheless, wouldn't they want customer satisfaction. I went on and stated," I don't know how I want it, I order it the same way here and at any other DD". I go on to say the other Dunkins never have a problem getting it right. So he closes the window, walks away, and I can see everyone looking his way, and mine as he continues to chatter. He returns with the cup of joe with visible coffee spilling all over the sides, and I ask for napkins to wipe it off, he wipes it off for me then hands it over. So we continue having this heated debate, and it ends by him saying if you don't like your coffee pull around and come in. For one moment I became slightly enthused with the idea of going in the store, but with his obvious sour demeanor, and my natural instinct to fight for what's right, I decided to decline his offer, my exact words were: "no, I'm good just pass me my sandwich". He handed it to me with a snap of his wrist and a disgusted look on his face. I drove off, and once I checked my croissant I made the decision to go to a different DD (5$ wasted), but once I realized the croissant I ordered was incorrect to, trust went out the door. It was supposed to be super toasted well with a small amount of butter, guess you guys know it was totally the opposite; drenched with butter and hardly toasted. Is this the image, service, quality, and impression you want consumers to be left with. One bad egg can spoil the bunch. I am just one consumer with an experience, but I do have a voice, and its my constitutional right to express it, and my right to expect good service as an consumer at your business East greenbush DD“
“Was very happy went there today around 9:30 AM and got the caramel ribbon crunch which is always made wrong and the girl there made it perfectly. I actually had to inspect the cup several times because I was just so in shock that it was actually made properly with a proper mix of Carmel, nuts, whip cream, and coffee and the food was cooked perfectly . Very very happy this morning.“
Customers` Favorites
“Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling … bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I wasdoing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will“
Customers` Favorites
“The naga chicken sandwich was AMAZING and my partner really enjoyed her crispy chicken sandwich. Love having a halal spot nearby. The prices are super reasonable- think McDonald’s prices for HIGH quality food. Staff is so friendly and quick, and it’s a cute little spot. We live nearby and will be back!
Dietary restrictions: Really great pork-free and vegetarian options!“
Customers` Favorites
“I love their delicious teas and will definitely be back to try one of their shakes“
Customers` Favorites
“Excellent environment!!! The girls were very nice and bubbly, made conversation, and over pleasant to interact with! My coffee was delicious, and my sandwich was made perfect! I think this is the best, cleanest dunkin i’ve been to. Absolutely will come again, and tell my friends!“
Customers` Favorites
“This review is long overdue. This location is the only location that I’m willing to visit these days. Their donuts are always fresh and their staff are polite and courteous. Jess particularly is a sweet person. Whenever I go there, Jess knows exactly what I want and has everything picked out before I can place my order. It’s incredible to know that as busy as mornings are at Dunkin she finds the time to make my experience as a customer so personal. She always greets me with a smile and such a cheery attitude. She ALWAYS has a smile on her face and no matter how rough a morning you’re having you can’t help but to smile back. People like her are hard to come by with her innate ability to shift your entire morning and set the tone for the rest of the day. Hats off Jess!!! You’re one of one!!! 🥳“
Customers` Favorites
“The ambiance and food is awesome! I’m visiting from another country, and I came in here with a friend to get a coffee, but we ended up ordering much more than that. Definitely recommend to stop in and give it a try. If I lived here I’d be here everyday to work, or bring people/friends in.“
Customers` Favorites
“I rarely review chains because the experience usually varies every visit. However this Dunkin’ Donuts is the most consistent one I’ve ever been to. I’ve been going here multiple times a week for months and my order is always correct, fresh, and timely (even though they are PACKED with state employees)... The staff here are friendly and fast.“
Customers` Favorites
“Coffee was excellent! French toast was good, but I prefer Texas toast. I can’t hold that against them tho as that is a personal preference thing and varies person to person. The only knock I had against this place is the home fries. They’re like mashed potatoes, that are then grilled on a flat top grill. WEIRD and bland. Very under seasoned“
Customers` Favorites
“Ryan IS quality. I went on 9/19/25 at 1030ish in the morning. Ordered on app, it's packed. There were roughly 10 employees behind the counter. The scene looked at little chaotic, EXCEPT for Ryan. Bro is calm, cool, collected working the machine like his hands have hands and his fingers have fingers. Unfortunately, he was not the first one to make my Americano. I took a sip and it was delicious, don't get me wrong, but I had ordered it hot and it came in a hot cup but was cold. Not just look warm, it was like it was made iced and someone realized their mistake and just poured it into a hot cup. I HATE being that guy who returns food or beverages especially when I just watched two other customers do it and watched Ryan handle it with the dignity and respect of Gatsby himself. So I just figured I would ask this gentleman if I could get it steamed. He takes a look at it and says nah, I'm going to remake this drink too because steaming it is not going to give the quality it deserves for the customer. This guy. This mint of a man went above and beyond to ensure quality, and customer experience was not remotely sacrificed. And he did it not by degrading anyone around him, but instead he carefully and thoughtfully reminded some to keep an eye on the quality of drinks as they are made demonstrating great leadership. Thank you for caring and being a good human being Ryan.“
“comfy place to grab a teas and super friendly when I go in. may be my new tea place.“
Customers` Favorites
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“Cheers to the young lady who just made my impulse moment of self care even better. 🍩“