Pizza in Hannibal, NY

“So had an awful experience with this place, but it is a funny story so I will give them 5 stars because I have told so many people about it. We went and placed an order over the phone when we first bought our house here. About an hour later I called to see what was taking so long, because everything here is 5 minutes away, (I didn’t even realize how much time had gone by because I was unpacking boxes). But everyone was hungry and waiting lol. Anyways I call and they say the pizza oven was broken, I was like oh when did this happen? They replied about two hours ago. Confused I asked why they let me place an $80 order when they knew it was not working. They said they didn’t know…. So I then asked for a refund and they said that they could not issue a refund to a credit card, that they would give me a gift card. I didn’t want a gift card because at this point with all the back and forth I wouldn’t be eating there in the future. The manager at the time was getting weird on the phone started talking about people getting robbed and this and that, (I didn’t realize there was such a criminal presence in the small town of Hannibal) so I told her I would be down shortly to talk in person. As I walk in the lady is twitchy, and babbling. I understand that they had an issue with the oven not working and that they might have been flustered at the time. So I calmly asked for my refund to be placed back on the credit card, she said no. That the owner does not allow it and would only issue a gift card. I asked for cash and she said absolutely not. I asked her for the owners information because this was theft, that them keeping my money for food they could not provide as well as the tip was theft. She then put her hands in the air, and I kid you not screamed “The police are dying! When they have to deliver pizza they get shot.” Imagine my surprise to know that not only does Hannibal have a police force, but also that they are employed by the village slice to be delivery drivers. Like wow. How progressive… at this point the people in the restaurant looked confused I felt out of place and weird, and realized I was dealing with someone that was clearly either so high that they lost all coherent thought, or someone who was mentally or emotionally not well. The pure comedic value of all of this was well worth the 5 star rating. As far as the food, cooking at home has always proved to be the better option. Enjoy ?“