Customers` Favorites
Customers` Favorites
“Purchased four breakfast sandwiches and a BLT plus a half dozen bagels. The staff is super friendly and they got the order perfectly right. The bagels are pillowy and delicious. The bacon, egg and cheese was so good the teenager inhaled two in record time. My sausage, egg and cheese was also scrumptious. Would highly recommend.“
Customers` Favorites
“Best bagels ive ever had: better than anything in nyc and better than anything else in jersey. Everyone in there hustles and works hard. I kept seeing the team asking for a guy named Byron and he was super on top of everything. That guy is an MVP. Whoever takes the orders on the phone is also a star: always gets the orders right- every detail (and thats hard to come by).
Now i will say, a large part of what i do for a living is making the customer service experience at restaurants better and more efficient. Most restaurant operators will not take advice unsolicited but i wanted to give mine anyway in hopes of maybe one day they will consider some changes:
A lot of times when i come here i see frustrated customers waiting on lines. Lot of old men cutting the lines. Nobody knows where to stand and sometimes multiple lines form. The people waiting to place an order are also in the same line as people waiting to pick up their order. So, i would do a number of things to improve their systems:
1. I would promote ordering ahead for pickup on their website. There are so many great companies they can use which can set up an awesome website for them : my favorite is Figure or Toast.
2. I would modernize everything by having the tickets from their website come in via printers and everything typed out. Would control where the tickets went and set up multiple printers.
3. Would ahve order screens so kitchen staff can see the orders, in the order they come in (with time stamps) and mark them off as they go.
4. I would have a screen so customers can see which orders are “in progress” and which are “finished”. That way orders that are ready, customers can go up to their counter and mention their name. This system also works well if you have delivery drivers in your face a lot.
5. I would have 2 lines set up, divided with standing signs “order here” line and a “pick up “ line.
6.I would also have a worker whose only job would be: manning the register, cleaning up, attending to the lines. I see a lot of the FOh going to the back to get things and add things and that element is not typical in an efficient restaurant system. There should be an expediter who passed things to FOH so they dont have to go to the back and get in people’s way.
I would do more but i know that even a few of these changes would enhance the customer ordering and pickup experience and if done right it could potentially make the workers lives easier once they get used to the new systems.
I know they probably wont do any of this because they are busy and people love them and will put up with the status quo. But i will say one observation: i noticed most customers are of a certain age. Younger generations like and expect efficient ordering processes and dont like to talk to people: they like kiosk ordering and online ordering a lot.
The restaurants i operate do about 90% of their orders on online platforms. Its becoming the norm and i know many customers would appreciate a simpler way to order ahead, and get to go on that shorter “pick up” line.
Just a thought.
But hey, at the end of the day even if Bagel Nosh become more inefficient i would still come back because they truly have the best Bagels and their team hustles, and always gets everything perfect. I applaud the owners for being able to maintain such a strong team and the work culture there is impeccable- nobody is slacking off.
Wishing Bagel Nosh and Team only the best. Best of Bergen every year for a reason!“
Customers` Favorites
“Loved their frozen latte! 🥤“
Customers` Favorites
“Turkey , egg and , cheese on an everything bagel. Best spot around !“
Customers` Favorites
“Oh. My. Word. Quite easily the best sandwich I’ve ever had. Treat yourself to El Chapo and thank me later. You won’t regret it. Service was also top notch, but dang! I’ll be thinking about that sandwich for a long time. Can’t wait to come back again! Thank you.“
Customers` Favorites
“Carlos has been making bagels for years! Glad to see him start his own business!“
Customers` Favorites
“This was my first time ordering from this store, and I must say, they exceeded my expectations. The cheese quesadilla, bagel with cream cheese, and muffin were all incredibly delicious. However, there was a minor mistake in my order, and the store associate promptly corrected it. I highly recommend this store to anyone looking for a great dining experience.“
Customers` Favorites
“Absolutely love the sunny and bright atmosphere of this place, all of the workers are super helpful and friendly. The food is amazing too, the muffins are INCREDIBLE. The owners are also super nice! They might just be friends with the whole town!“
Customers` Favorites
“This small business is just wonderful. The food is delicious, the bagels and sandwiches are so fresh and tasty and the bagels are large. I purchased here a few times via the TGTG app and purchased bagels and their delicious home made assorted flavor cream cheeses. Additionally, the owner Ernesto and his wife are so genuine, customer service focused and take pride in the products/service they provide to their clients and community. I definitely recommend this bagel shop and more as one of the BEST in NJ and I drive 7 miles from Maywood,NJ to support them while purchasing their outstanding products!!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“I deliver David’s bagels their Tropicana drinks and have to say they are the nicest people. Paula and Javier treat you so well and so does everyone else behind the counter. You can tell this is THE SPOT for a lot of people and it make sense. Their food also comes out piping hot and amazing I’ve gotten a TEC with hash browns it’s the best. Good vibes I highly recommend“
Customers` Favorites
“Found my new bagel store. Used to go to Modern but the place went so far downhill (they use a Panini Press to toast a bagel, yuk), then I saw River Rd Bagels. Wow, what a world of difference. Better prices, much better food and a great team! Definitely my new bagel store! Thank you!!!!!!!“
“Love the breakfast and the sandwich“
Customers` Favorites
“A MUST STOP every time I come back to NJ to visit my Mom!“
Customers` Favorites
“Do you have cinnamon raisin bagels?“
Customers` Favorites
“The food was great, and the staff was super helpful �“
“My new favorite bagel shop/deli in Rockland County! Perfect location, wife/husband owners are both lovely people, welcoming, friendly, and genuinely good people. Bagels, breakfast sandwiches, coffees, etc. are all always fresh and delicious! Location itself is light, airy, good and energy and decorated adorably for February/Valentine’s Day! It’s always a hit and never missing each time I stop in! Definitely worth my recommendation!“
Customers` Favorites
“The best bagels..Owners of the deli very nice,with big smile on face ,the food is delicious 😋..Highly recommend to go there“
Customers` Favorites
“John's Bagels has the best bagels, sandwiches, coffee and most importantly the best service. Everyone is so kind and friendly that it makes you want to go back again and again and support such a wonderful business with supportive and kind owners. Highly suggest trying out either of their locations in Park Ridge or Woodcliff Lake.“
Customers` Favorites
“They always that pot of fresh coffee ready when u get there and staff is super nice and clean 💜🙏💙🌻🥰💯“
Customers` Favorites
“Thank you John's Famous bagels for providing such a great service to the community during this difficult time! Thank you for staying open and delivering not just bagels, but the necessities we need to feed our families.“
Customers` Favorites
“I read their amazing reviews, I had to add me 2 cents. Definitely try their French toast. Brings back my memories of being a kid, and filling as f...... Great for breakfast, lunch or dinner!!!“
Customers` Favorites
“This is our favorite place for bagels in Tenafly. We moved from NYC and missed our morning bagels and thought we’d never find a good replacement. Their bagels are soft enough but not doughy and their everything bagel has the perfect amount of seasoning. I like that this bagel has a little salt in the seasoning and a little onion bite. The owners learned our “usual” quickly and are super nice.“
Customers` Favorites
“I love their bacon egg sandwich on their onion bagel!! always fresh and taste great!!!!“
Customers` Favorites
“The couple that run this place are like your favorite Korean neighbors. Nothing fancy, nothing over the top, just good food. This great deli has me come back because you feel like you're in your hometown and you have to stop by to say hello and get a quick bite to eat.“
Customers` Favorites
“I found this gem of a spot when visiting family in NJ. This has to be the best I’ve had since becoming celiac 6 years ago. The bakery items are to die for and the bagel breakfast sandwiches are the best ever. I got to stop in this past weekend and got a few goodies to bring home. If you are gluten free and in the are do not pass this place up.“
Customers` Favorites
“One of the most consistent bagel places around and it speaks for itself as you can't get in there on the weekends and and weekday mornings as well sometimes it's amazing.
Great service great smiles always consistent bagels non-stop the best around no doubt“
Customers` Favorites
“✅Excellent catering services ✅Delicious wraps ✅Bacon, egg & cheese on a 🥯 or yummy croissant 🥐 simple perfection“
Customers` Favorites
“Great selection of breakfast and lunch options in addition to some hard-to-get grocery items. Friendly staff and they also have a text option allowing you to place your order ahead of time.“
“I love this spot, pass several of bagel shops to come here. The owner is very friendly and dedicated. The bagels are very fresh as well the owner told me they make a batch in the morning and one later in the day where most spots I went to only make in the morning.“
Customers` Favorites
“Excellent service! Delicious food!“
Customers` Favorites
“I was looking for authentic NY bagels, which most sellers don't have.Got lucky at Kathy's Bagels. Just discovered this location, brought home 2 bagels, toasted the 'everything bagel' added butter. Delicious!! Perfect texture and so tasty! Also bought the cheddar bagel, I'm so looking forward to having soon. I was pleasantly surprised with the vast number of foods they offer, from deli to hot prepared meals and more. I highly recommend Kathy's Bagels Cafe & Deli if you're looking for quality food and delicious taste! Very friendly staff, welcoming environment and pleasant experience!“
Customers` Favorites
“Great food and atmosphere. wonderful staff.“
Customers` Favorites
“Went in Friday morning for a quick breakfast pickup, in and out in 5 minutes with 3 delicious and fresh breakfast specials. Great customer care and most importantly delicious food. My bill for 3 people was $27 including drinks.
Dietary restrictions: The entire store is strictly Kosher. They have lots of wholewheat, spelt and sour dough options for those dieting.
Kid-friendliness: Great potatoes.
Wheelchair accessibility: No steps to enter“
Customers` Favorites
“The staff are extremely nice and kind. I called from a distance and asked for bagels to be delivered to the local hospital. The staff was very patient and made every effort to get the bagels to the patient.“
Customers` Favorites
“The bagels are excellent, they're not trying to be anything other than a bagel shop that makes damn good bagels. If you want something fancy or where they greet you with a big fake smile and "heeeelllloooo" go to starbucks. I've been going here for as long as i can remember, local, love it, you don't like it get outta here.“
Customers` Favorites
“Very simple.. The best bagels in this entire area by far !!!“
Customers` Favorites
“I have been to Java Nut a few times and each time I feel like I am going into my friend's Kitchen to ask for something to eat. I order my food and its made fresh. The food is scrumptious, the service is professional but very friendly. What is the only negative... there is no couch to sit on... LOL“
Customers` Favorites
“THE BEST place for breakfast 🍳“
Customers` Favorites
“The best bagels and customer service around!“
Customers` Favorites
“I'm glad I found this spot. It's easy to get to and they offer a lot of food options. They have donuts, bagels, sandwiches, and more!
I ordered a bagel and coffee, and it was $4.50! I'll definitely be back.
A lot of their sandwiches looked/sounded pretty good. I can't wait to come back and try out more of their food options.“
Customers` Favorites
“I like this location. For some reason almost every bagel place has terrible feng shui, they make you crowd into a cramped corner and you are in everybody's way while you wait for your order, or you gotta stand amongst the tables with your butt in somebody's face. Not here though! And the bagels are good, obviously.“
“Try the 'Quesadilla Guatemalteca' *hint this ain't the mexican quesadilla you're thinking of.Baked fresh daily here is the 'Guatamalan Quesadilla' made of rice flour and cheese. Baked in sheets and served in squares like a cornbread but a lot more interesting.Give it a try and grab a coffee to wash it down for a breakfast treat.“
Customers` Favorites
“It was my first visit, and the bagels were incredibly fresh with a perfect texture.
Crispy on the outside and chewy on the inside — just the way real New York–style bagels should be.
They have a great variety of spreads, and the staff were super friendly and welcoming.
I’m definitely coming back with friends to try more flavors next time.
A true hidden gem for bagel lovers!“
Customers` Favorites
“Yummy Jersey Bagel Sandwiches! 😋🥯❤️“
“This place is clean and the people are very helpful and nice The chef makes good breakfast sandwich. Their bagel is good. People are just friendly and food is great! Service is good. Support our local stores! This is a good place for bagels and morre!“
Customers` Favorites
“Simply Beautiful!❤️ Great atmosphere, WiFi, Peaceful, Spacious, Airy in Summer, Superb location by the Hudson, Convenient travel stop for a bite, The most wonderful selection of freshly baked goods daily + healthy snacks, Expert baristas, Friendly kind & efficient serving amazingly good coffees teas and a wide choice of beverages. Supporting local small business, what could be better?!“
Customers` Favorites
“Yummy Jersey Bagel Sandwiches! 😋🥯❤️“
Customers` Favorites
“I've ordered several times from J's Bagels and the food is always delicious and fresh! I recently placed a large order of bagels for my coworkers and was impressed with how quickly they were able to have them ready. Definitely would recommend to anyone in the area!“
Customers` Favorites
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“Excellent food, great service and quick.“