McDonald's in Cincinnati

“I ordered food today, and it was disgusting! we waited 25 minutes for our order for a curbside pickup while we waited for all the food to get cold and soft!!!! why is the drive served in the first place? I arrived before many cars and why should I wait when to service the endless flow of cars?“

“I used to work here & My co-workers are awesome! But the customers can be a little rude at times & should take step back & realize that us workers are working our asses off to cook for u knowing u can cook at home. I mean we make mistakes & I know sometime in your lifetime u have too. So cut us a break but we appreciate your service. But my point is that the customers that are going to this McDonald's location but anywhere as well as anywhere else should be nicer & less drama kings & queens!! #justsayin Thank u!??“

“I don't know her name, but she took my order this morning, took my payment and then went to the next window and handed me my meal too. She's there usually in the mornings around 7 AM. She is so nice and sweet. She wears glasses and was wearing a face mask. I asked if I could get a Saja Boys Breakfast Meal but swap the spicy sandwich for a normal one and she made it happen. I want her to know that she made my morning awesome. And all the other people who work morning shift at this location are always nice too and they go as quick as they can. ❤️ Thank you!!“

“I had a very positive experience at this location and was impressed by how quickly the staff handled a high volume of orders. The facility was remarkably clean, including the dining area and the kiosks, which made the process of ordering and waiting much more pleasant. My food arrived hot and fresh, and the order was perfectly accurate, which I really appreciate when I'm on the move. The team members were friendly and maintained a professional, upbeat attitude despite the busy lunch rush. It is a reliable and convenient spot for a quick, consistent meal served with efficiency and a smile.“

“Tara is amazing. She is always so welcoming when my friends and I walk in. She is always in a good mood and seems to bring the overall environment up. She cares about her job and the people that come through the door and it makes the experience all more welcoming.“

“Bree was very sweet. Her customer service was great. She was obviously working extremely hard but was very patient. She didn’t Give me attitude where being overstimulated she did very well in her environment. She was very polite and she also gave me a smile and she told me to have a nice day Which meant a lot to me because I am not having a very good day so her customer service was definitely a 10 out of 10 My order was correct and the food was delicious.“

“I came through at around 7:25 like I always do and let me tell you, I cannot sing enough praises about your morning staff- ESPECIALLY the two lovely women I encounter a lot. There's a grandmother at the register- love her. And then your all star is the lovely young woman who always smiles. I think she is a manager. She's always smiling and greets me by name even when I don't use the mobile app. She's one of the sweetest people ever and if McDonalds knows anything; do anything to keep her. She keeps me coming back! :)“

“Friendly staff. All self checkouts are not working. \\| 3 years ago I did the previous review. The staff there is almost the same. Except for one nice lady I think the manager. Great staff I heard her tell a worker who messed up that you didn't we did we are a team. She is very inspirational and a great asset to the company. Makes me feel confident in good food and service.“

“I rarely eat at Mcdonald's (and don't really like supporting big franchises very often) but the few times I've come through the drive thru at this location for a coffee on my way to work, I have been met with some of the sweetest, kindest, most attentive employees! You guys rock :) Thanks for spreading your joy- I know your job isn't easy and I appreciate you!“

“Tbh if they still have the same employees then run for your life!!! They are so incredibly rude and dismissive it felt like a prank. In all my 33 years on this earth never have I ever experienced anything like this EVER!!!!!! I TRULY THOUGHT THIS WAS LIKE A PRANK OR SOMETHING. they were so obviously over the top rude the only logical thing to think was it was a setup or something. I wish I could have recorded in and attached it“

“I have to give this McDonald's a full 5 stars! We pulled in and saw seven cars ahead of us, and I couldn't believe how fast we got through—faster than even Chick-fil-A! And on top of that, the fries we got were so incredibly hot, they almost burned my mouth. Amazing service and food quality—definitely coming back!“

“This is the best and only McDonald's that we go to. Always friendly and helpful employees. Food is always hot and good. Other McDonald's disappoint us, but not this one. ALWAYS a good experience and good fast food at this location.“

“Excellent, friendly, pleasant dine-in experience from end to end. Well maintained, well run, efficient and smooth without ignoring dine-in guests. From the appropriate music selection to the spacious dining area and attentive staff. Truly a model example of what a McDonald’s should strive to be nationwide. A++“

“I would take a picture but I ate it all. It is so good. It gets better and better every Monday. I come here and I love the food. I eat here every Monday. I work with public people too and I know how bad it is so they put up with a lot of stuff in the food is really good. I come here every week on a Monday for a steak egg coffee my wife comes for the sausage gravy and biscuit with a mocha frappe. Love these guys thank you guys. ❤️❤️❤️💕💕💕😀😀“

“My only complaint is that above the playset there a very bright light in the ceiling. Several kids playing the day I took my grandson commented that it was very hot on the upper level. Perhaps a suggestion would be to replace that light with LED bulbs, if possible, or turn that light off all together.“

“I have never experienced that’s good service at a McDonald’s in my life. I live out in Trenton and we definitely don’t get service like this. All of the staff at both of the windows was amazing and even the person I talked to with at this speaker they were patient with me when my phone app was glitching and I greatly appreciate that. I will definitely be back to this location more often“

“This is my favorite location for McDonalds. Its always clean, always has classy music on like jazz or classic christmas oldies. Nice artwork on the walls. The playplace is always open, unlike other locations in Colerain. This place is kept up very well.“

“I’ve meant to leave a good review for this place for years!! They’re the fastest McDonald’s around, and the staff are great. Finally felt inspired to leave a review today.. I parked to wait for two happy meals and rolled my son’s window down because he wanted to say thank you. The young lady who walked it out to us was sooo sweet with both my kids!! Wish I’d gotten her name to shout her out. Love this location, I live closer to the Amelia one but will always drive the extra few minutes, that’s how good the service is.“

“I just went Went through the drive-through and I was having a really rough day but Latoya in the drive-through window who collected my payment was so bubbly so happy and really made my day. She genuinely looked like she cares about the customers and it was really nice to see someone enjoy their job and just enjoy serving their customers. Thank you for your kindness, Latoya.“

“Well I ordered a cheeseburger and I wanted to add onion lettuce and tomato and the hot chicken snack wrap and I wanted lettuce onion tomato on it as well and a french fry I received my order at the pickup window and it was not made correctly drove around to the window again told them that it was not properly made and they remade the whole entire order the remade order it was good quite tasty I would have preferred for the french fries to be hotter but hey it's winter time“

“I'm not gonna go into any details. But a employee named Marc or Mark. Either on break or off. Pretty much fixed it. Just a food order. But yeah. That's how top people act in life and just.dont let him go. That was good customer service. Good food too. I'll be back. I live to close . 😂“

“It could have been worse. The person in the drive thru did not show our order on the screen. And we were given items that we didn't order which in turn caused us to be over charged. Burgers and fries were hot and fresh. I did appreciate that.“

“Out of the 6 or 7 McDonald’s within a 10-15 mile radius of this one. This one is by far superior to the others. It was my first time going in and ordering. The employees were nice and cheerful. You don’t see that often and the food was good. One star deducted because the fries didn’t seem fresh fresh.“

“This McDonald’s is quite literally one of the worst McDonald’s I’ve ever been to other than the Beachmont location, but I must give it a five star because the one and only cashier patty is the Coolest person I’ve ever met. She literally is the only reason I go there had to wait for food for nearly an hour, but is always helpful. No matter the circumstances, she needs manager position and to be paid the highest. Hourly YOUR THE GOAT PATTY“

“Wonderful employees always give my husband the personal touch-- and yesterday, when I accompanied him, was no exception! One big problem, though... the floor was the slipperiest surface I have ever walked upon! I was wearing my newest barn boots with great tread, and there was a TRACE of rain here and there, but even the dry spots were treacherous. I couldn't even keep my feet under me at my seat! Just glad I didn't fall!“

“Manager is very sweet and concerned about the wait time (which wasn’t bad at all in my opinion). He gave us coupons because they ran out of pies. He’s always got a wonderful attitude when we’ve interacted in the past and very clearly cares about his job!⭐️⭐️⭐️⭐️⭐️“

“Today, the food was relatively hot (except for the chicken nuggets). Those with hamburgers said all was good. The fries were warm. The lady in the dining room was the nicest person. She talked to us and to the kids and helped get us a high chair. I wish I got her name to say thank you!“