“I've not had the best experiences here , however the crew at 5am on 08/03/2026 they perfected my customizations minus the extra lettuce and a fork but I am just so happy the food and service was great . I had ordered a single burrito for lunch and spent 25 minutes in line they made up for it , it's taco bell , it's not always 5 star“
“really appreciate customer service & quality of food. robot started talking to us taking orders but wasnt answering questions appropriately so woman working drive thru window stepped up - she was awesome and the reason for my review!! super nice worker. allowed me to get a beef power bowl & added creamer to my baja blast which i ordered. not a single mistake in our 50$ order which was a little tricky to begin with. very nice customer service @ window & seamless transaction. i wrote this review to give the worker @ window credit for the multitasking of door dash orders, taking orders over system, and doing window responsibilities. great qualitt of food too - will definitely be back. kudos!!! 12/28/25 8p“
“I recently ordered a veggie crunchwrap, and I wanted to take a moment to highlight the wonderful service I received from Kisha, the manager. She was not only incredibly polite and professional, but she also went above and beyond to ensure my order was exactly to my liking. I truly appreciated her patience and attentiveness as she listened to my preferences, making my experience all the more enjoyable. Thank you, Kisha, for your caring approach and for making my meal so delicious. I will definitely be returning! Your exceptional service made a lasting impression.“
“I went to this drive thru the other night to find exceptional service . I personally want to thank the manager. She is a 💎 to the store . The line was long and it was the weekend and even though we had to wait , she had a system to keep you happy and waiting. From dealing with door dash and the line can be a bit much . She let us know at the window to please look over what you want and give her just a sec she will be with us shortly and that’s exactly what she executed . She knows what she doing and it was smooth sailing . Thanks Taco Bell“
“This Taco Bell is the GOAT in the Greater Cleveland area. Drove through once in college (RIP Notre Dame) and they were getting robbed, still got my order in 10 minutes. Consistent every time, smokes any location in lake county save Mentor Ave by Great Lakes Mall.“
“I’m gonna be completely honest with the talks going around about Taco Bell. I was worried to eat here, but it was my last resort didn’t have high expectations but honestly customer service was very good and the food was hot and tasteful so I do appreciate all that from their services, I definitely recommend this. Taco Bell was the best I had in a long time.“
“I don’t know who the cashier was today 6/29 @ 11am but I want to thank you for being so kind to my little daughter. You didn’t know but we had just came from getting her new cast put on her wrist , she was hot, annoyed and over it . U made her feel 100% better thank you! God bless you.“
“Louis had incredible customer when greeted with my peculiar request. Was friendly, polite and quickly assure my request would be met even when it’s in the later hours of the day. Hope they’re recognized for the positivity just as the negatives!“