“l have been chasing the first high of KFC for far too long and can't seem to catch it. I have had enough and from this day forward, I reject KFC, I vow to keep driving by even when the strong urge to turn up in there comes over me. I'm not wasting my money again on pretty much horrible chicken IMO and with ALWAYS broken bone in the wing drumette. ?“
“I am giving 5 stars because historically, I have had minimal issues & I don't like to complain when I haven't had the opportunity to give a fair review of my previous experiences & I LOVE WH Chicken above all of the other Barberton joints.. But, I will say the last 2 times I've ordered from this location, the quality seems different. Last time the week of Xmas, I was missing Cole Slaw.. And I noticed the mashed potatoes used to be flavorful and a little tangy aftertaste which was wonderful pre-covid era But, now there is just something different about them that I can't figure out. This time I'm not sure if the fryer oil needs changed or the tenders were cooked too long But, there is a bitter taste similar to a mild burnt flavor or oil that needs to be changed. Years of going and I've never had issues until recently. The Cole Slaw & Hot Rice are as delicious as ever and save the day, regardless!! Maybe I just caught them on an off night so, I'm sure we will be back.. But, driving from Akron to get an occasional chicken fix when the family asks what I want to pickup for dinner might not be my first choice anymore. I hope your team is able to power through and rise above whatever the reasons (staffing, cost of goods, etc.) behind these situations is & get back to the great quality & consistency that I've grown to love over the years.“
“Visiting the area and had never heard of this place. Noticed it seemed rather empty but I wanted to give it a try. I'm glad I did. Worker that we interacted with was very friendly and helpful. They cook the food to order so it is a bit of a wait but the food was delicious. The only thing I wasn't a fan of was the chocolate shake is made with chocolate syrup and that doesn't taste as good to me. Otherwise, food was delicious and still hot after walking through the freezing cold to our motel room.“
“Ordered 3 meals via uber eats. Was told they where out of chicken sandwiches so they sub a strip meal for one of our meals. But dang! The 3 piece chicken meals is super crunchy goodness and the sides where spot on...just wished I could have tried the sandwich....maybe next time....I will be back.“
“We showed up unannounced at 9pm last night with a bus of 25 students after Taco Bell told us we could come and then closed right when we arrived. They were extremely polite and did a great job filling 25 orders quickly and correctly. I feel like this kind of service is rare and it was a great experience. I wish I got the names of the people working because they did a great job. Highly recommended.“
“speedy service, accurate orders kindness of employees greetings and thank yous I use to go to another KFC then I tried this place. 3rd time in stopped in drive thru had atleast 10 cars infront of me cause I was stuck on 224 waiting to get into driveway lol. i was in and out under 8 minutes. I couldn't believe it. same thing my 2nd and 3rd time at this one. this place has it right. the know what they doing. and do it well. they need to train the other stores.“
“I had a pick up order but it was not in the designated place. I waited over 15 min for someone to offer me assistance but no one did. They were busy and all in the back. There were two of us trying to pick up food. It was difficult to get anyones attention and then discovered they had the food behind the counter. The food was cooked well and typical KFC. They need more or better help with customers. And they did not put one of my sides in the bag. I was going to check before I left but the bag was tied shut. I got a refund in a couple days.“
“The store manager, I've forgotten her name but she was working around 2pm on 3-15-24 and was very pleasant and helpful as I hadn't been to a popeye's in sometime and actually didn't know there was a location in my area. She gave me a free wing with a new sauce that was to launch the following week and ask me to come back. She was a great representative of the popeye brand.“
“I like nuggets. Sometimes they have them, and sometimes they don't. There's times they say that you must use a credit card . I've been told, they're only customers we're serving is door dash. On one instance I got nuggets that were disgusting and dried out and after she just served me, ask me for the receipt. I've never been so insulted. I like your product just not the service. When they don't accommodate me, I have to drive twenty minutes away to another Popeyes. Also, they shut the fryers off at 7:30 and clean them so they won't have to stay longer at closing. I was told this by one of the employees like it was normal procedures. You've got a great product and people who are trying to discourage customers from eating there, and not even realize what they are doing or don't care. I would investigate if it were my franchise. Arlington Street in Akron Ohio.“
“Not a bad deal when you work a long day and are starving. $10 for a drink, good sized chicken sandwich and a 1/2 lb of fries isn’t awful. It was spicy and didn’t feel ripped off. It’s not over breaded and that’s the fault of many fried chicken sandwiches. Not here. It’s A good alternative when you don’t want to wait 20 minutes at Popeyes.“