Tim Hortons in Delaware

“This is a good Tim Horton's, friendly staff, quick service (usually), nice location. They don't seem to get many people parking and going inside so they may not notice you at the counter because they are busy with drive through customers. Also, it is a small shop and they don't have some food items larger Tim's have (like chocolate donuts - you would think would be a big seller).“

“A little after 3pm on 9/15/23 I came into the store and could tell they were understaffed. There seemed to be only 2 people working both the drive thru and cafe. Despite this, I was greeted in a timely manner. My interactions with both emoloyees working were genuine and kind, despite the fact that I could tell they were each doing the work of 2 people. I overheard the opening manager (?) filling the closing manager (?) in on how the day had gone, and happened to hear that they had been incredibly short staffed all day. Despite all of this, she was keeping things running quickly, smoothly, and with kind and genuine service. As someone with food service management experience, I just wanted to commend the employees at this location. I know a review doesn't do much, but I hope the employees who were working see this and know their hard work did not go unnoticed.“