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“I am giving Tim Hortons stars because they always get my order correct. lately fast food places just be throwing stuff in a bag, even when they repeat your order is still wrong! Not at this one. I come here and get the same thing every time ?. that is why I’m giving Tim Hortons a five out of five. thank you“
“I normally don't eat out much but when I do I come here! My food and coffee is always hot and fresh, not once have I been disappointed the best part of stopping by my one and only tim hortons is the crew. They are all so nice and super funny, they definitely know how to make me have a good laugh. Best tim hortons in Columbus. To top it off they are so quick i pull up and my order is already ready and steaming! I couldnt believe it! Highly recommend to everyone! Thank you stelzer all of your are awesome!“
“I had a great experience here today. The drive-thru team member and the manager were both incredibly helpful and kind.
I’ve been running on little sleep and it’s been a rough week, but they were patient with me even when I couldn’t decide right away. That small kindness really made a difference.
Thank you!“
“For someone who hasnt been to a Tim Hortins before, the cashier, Willy, guided me through the experience. He was very kind and helpful! He had the hospitality of a TRUE Canadian. My food also came out quickly, and one of the other team members taught me how to tear the sandwich wrapper correctly after I was struggling. This Tim Hortons is so goated. I will remember experience for the rest of my life👏👏👏“
“Thanks to the Employees for their kindness today. I went to order a 10pk of my Favorite Birthday Cake TIMBITS. And I was at the speaker for a few minutes waiting. I was ok. They apologized for the wait. I ordered and pulled up. Instead of a 10 pack. They gave me 20. And told me I didn't have to pay! Made my day! And their donuts always are fresh!“
“This Tim Hortons is great with great food quality, friendly service, and warm room. WiFi is available. They have got great breakfast options, fresh donuts, and coffee drinks. I really like their Iced Capps, which taste same as Starbucks Frap.“
“They are quick due to speed of service, which is understandable. However, they told me they didn’t have any Fruit chunks for the watermelon Refresher which was fine however they could’ve told me that they were giving me a bacon and cheese omelette bite on a sausage, egg and cheese croissant. My four-year-old was not happy.“
“Very satisfied with my overall experience.
Pleased with the accuracy of the order.
Taste of food was great.
Taste of beverage was refreshing.
Vey happy with the speed of service.
Friendliness of the team was wonderful.
Exterior cleanliness of restaurant was top notch.
Will visit the restaurant again.
I will recommend this restaurant to others.
Portion size was filling.
Appearance was appetizing.
The items were well packaged.
Taste Everything tasted wonderful.
Temperature of item was on point.
Quality and value was just right.
Flavor of everything was awesome.
Great value for the money.
Will return again.“
“Their Blueberry Muffins & Hot Coco.
Staff aren't friendly. Acted as if I was interrupting their gaming.
They never looked at me, no napkins giving and when I asked for them she said I put them in your bag but the muffin barely fit in that tiny bag so never got napkins.
Coco was great and buffin was awesome. Like I interrupted them and they were annoyed
Not bad-. Drive thru-. Again!! They acted like I was bugging them by stopping thru and ordering. I'll drive the extra few min to another store for my muffin and hot coco from now on.
Sucks.“
“In continuing tourism, we came here as a look-see!
This branch appeared quiet as we were the only customers.
We ordered and waited.
Our timing was off as the coffee machine was being cleaned! 🤦♂️
However, much Kudos to our server who apologised for the delay and offered a refund.
Even greater Kudos to the staff member who still made our drinks.
Should this be the standard of service throughout the chain, we will most definitely visit again!
🤗
👍“
“One of my favorite Tim Hortons to visit. I frequent the their drive thru about twice a week. I’ve also visited this place to do my homework. Nice and comfortable furniture. Modernly decorated, functional technology used for entertainment and wall decor. The staff are awesome. Food is always great. Coffee is always fresh. Parking spaces on the right side of the building when entering from Livingston Ave. Decent prices.“
“They charged $0.70 for a cup of tap water even with me buying a full meal. And that was mostly ice as you can see. It was barely a few sips. The food was good, the service was fine, other than didn't warn about the added cost. The tables were dirty. They do have free wifi. For the 70 cents gained they'll be getting less business from me.
Compared to DQ down the street, I recently walked in and ordered a soda with no food, he recognized me and just gave it to me. I don't expect that, but just to compare how customers can be treated.“
Coffee & Tea • $
“I am at Riverside a lot and I absolutely love Savannah, she is the most kind sweet girl you ever had as an employee, she made me feel so welcomed!! She made the best Latte and Bagel B.E.L.T I ever had she is definitely a keeper. Thanks Savannah I will be back to see you! ☕️ 🥯 🩷“
“Its 630pm and I just tried to go get my sister and I a coffee (I was just here at this location on S High St. this morning) and now there are signs taped up on the drive thru menu, front doors, and on the drive thru window that says “closed until further notice”???? Does anyone know why???“
“Several times now, including today, we have gone in to order and had to wait while everybody works the drive thru. They know we are there but they don't wait on us. After 10 minutes we leave. We are frequent customers. We like the food, but I don't understand why we are ignored in favor of the drive thru. After a car or two goes through, we have been waiting longer to place our order than anyone in the car line.“
“Today my coffee was hot, my croissant soft and flakey, and my donut delish. The cashier was the only employee working at the time so the fact she handled it all and it was hot was the reason I wanted to give this review. I wish I had gotten her name but it was Sat 02/07 about 1145a.“
“Whoever the white girl is that works the drive thru that has tats on her arms…. Give her a raise. She’s so friendly and personable and most places suck in customer service these days but she genuinely seemed like she enjoyed her job! GOLD STAR!“
“Melissa and Brian were so kind so help me out when another location was closed due to a water main break. For some reason, the closed location was still listed for pickup, and I know now that the app is run by a third party. While the app, corporate, and this third party failed me, Melissa and Brian gave me fantastic service and were more than happy helping me get my order!“
“Product is pretty dang good. Lady at drive thru that took our order obviously didn’t want to give at work today - crabby!! Guy at the window was friendly and seemed like he was happy with another day on earth. Tipped him well and he was so thankful!!“
“Super friendly and nice team! I had a larger order and they were happy to fulfill it and even write names on each single item on the list. Doing it all while smiling! They even offered to help me carry it to my car and carefully placing it to avoid spills and messes! Great service and a very nice and professional team 👏 THANK YOU“
“Ordered at roughly 9:58 am 11/8/24 . Severed by a younger woman who I didn’t catch the name of. Best Tim Hortons I’ve ever had. The chocolate dipped donuts were the best I’ve ever had there. Super fresh and tasty. I always order extra whipped cream with my hot chocolate and never get it but I could tell I got it this time and it was amazing.“
“This place has been so consistent for so many breakfasts at this point. I'm a loyal customer and use their drive thru multiple times a week. The service is always fast and food is solid enough for a Tim Hortons. Really like the breakfast wraps and the Turkey sandwich during lunch options.“
“Went inside to grab a quick breakfast, was immediately greeted and made to feel very welcome. the sandwich and coffee that i ordered was made quickly and hot. My experiences at this location are always top notch weather using drive thru or going inside.“
“I usually Door Dash here. But, today, I picked up donuts 🍩🍩 for myself and my mother. The Staff are always so cordial & professional, even when there might be a long wait. Today, there wasn't though. I also have a major sweet tooth so, I look forward to all of the holiday decorated food 🤗🤗“
“The baker that is know there he's been working for Tim Hortons over 20 years he's the best he started at Westerville Dublin 161 and Bush know sawmill so hopefully u can enjoy the passion he gives because as u can see he loves given his passion to his community ? I
Vegetarian options: They do have some items that are vegetarian
Kid-friendliness: They have outside seating with tables and chairs fireplace with chairs and tables inside TV that atmosphere is amazing“
“The coffee is the main reason I keep coming back. It's at least half the cost of the * $ over priced burnt tasting brew. My other favorite menu item is a double wrap breakfast sandwich, which is not available at all locations, but should be. Especially if you're comparing the taste and price of the bucks right down the street. So if you have to have a morning cup of joe that tastes wonderful at less than $3, instead of $7, you may wanna give it a try. Your taste buds and pocket will surely appreciate it.“
“Sawmill 161 and Dublin Monday's Wednesdays you're number one best baker is not there Tuesdays Thursdays evening Friday evening Saturday morning Sunday perfect time you will have an amazing cooking donut the place is amazing but there is one in particular Baker he does perfection he's amazing not this tim Horton sawmill“
“Aza was amazing!!! October 15th I stopped and got a coffee and my favorite ham and swiss croissant.. he is absolutely my favorite employee!! He is always so happy and enthusiastic with customers it's so respectful and delightful for someone who works in the morning on their way to work and throughout the day... I appreciate his patience and enthusiasm to serve his customers and therefore he gets five stars from me!!!! Aza is everyone's favorite!!! 🥰🥰🥰“
“I ordered the bacon egg and cheese croissant breakfast sandwich. The picture on the menu didn't really match the sandwich I received today. The croissant was super flat and a little charred. The egg covered a third so most bites were empty. Don't flatten them please!
I didn't receive a napkin either. 😩“
“I just wanted to do a review to tell DD, who I think might be the manager but not for sure and if you're not the manager you should be.! But thank you for this morning for all your help and for your extra hard work. you went above and beyond. And for the young man working the window there was absolutely no reason for the amount of attitude and facial excretions you were sending my way! My ask were no big ones! And maybe you were having a bad Morning and that's okay but don't work the window if that's the case. okay thanks bye :) And thank you again DD :)“
“💖🥰~This morning I walked into Tim Hortons to pick up a simple mobile order and left with a life-changing experience—every detail felt choreographed by kindness: the barista greeted me by name with a smile that could light up a stadium, my coffee was crafted with the kind of care usually reserved for Michelin kitchens, and the team moved with effortless precision that turned a five-minute pickup into a cinematic moment of human connection; I laughed, we shared a story, and I felt seen in a way that still hums in my chest. That single encounter transformed an ordinary errand into a headline-ready story about service, warmth, and the quiet power of hospitality—journalists, podcasters, and curious neighbors, you’ll want to hear what happened next. If you want a firsthand account of how a cup of coffee can restore your faith in people and spark a conversation that matters, reach out—I’m ready to tell the story that will make you smile, think, and remember why small acts of excellence deserve to be celebrated.~🙌🏼🤩🥳💝“