“So when we pulled up to the drive through window we were told that the sausage for the croissants would be 6 min longer, since we love them so much we both said no problem will wait. So pulled up to the window and they gave us our donuts and asked us to pull up and wait. So did that a few minutes later a lady came out with our sandwiches and said they included a bit of timbits. So very nice they did this we didn’t expect it. Thanks to all who work here at the Dublin Road Tim Hortons. Merry Christmas, The Walkers“
“Just moved out the area and never had tim Hortons before. Hands down the best tasting bagels out there for a big name franchise. Its no New Jersey/New York bagel but it blows away dunkin and the rest of those types of places that have breakfast sandwiches.“
“I only come for the ice capps I've tried other menu items and it verys from one place to another...one place will have breakfast cooked through while the one down the road will give you under cooked bacon and have a attitude when you ask for cream cheese bagel toasted slightly extra cream cheese so depends where you “
“After several missed chances at getting Timbits, we had to get some for Baby K. This was the closest Tim's, only one car ahead at the drive-through. Inside was closed, at least today at 6pm on a weekday. Fast, friendly service. Decent price, plus they gave us coupons, and seemed super cheery. Got what we needed, for cheap, and were on our way. Yay. And phew.“
“The elderly lady that works at this location deserves a raise!!! She was working her butt off all by herself with 10+ customers in the store. She was so nice and did the best she can to make sure everyone was taken care of! Please make sure that lady is taken care of because she's awesome...the other worker is an older gentleman with gray dreads was absolutely worthless. He needs to be terminated. He didn't help her AT ALL. He didn't care that people were waiting to be helped while the elderly lady was working on getting orders made. He's horrible, lazy, and just a waste of an employee. He needs to be gone and she needs a raise and paid vacation for doing so well!!!“
“I come to this T.H. almost every Sunday afternoon to relax and enjoy a sandwich and coffee. Of course, the food and coffee are very good. But I especially want to finally say how much I appreciate the attention from the employees. They are always so friendly and helpful. They also work hard at keeping everything so clean. It's really a nice place to go inside for delicious coffee and relax for a while. Thank you!“
“Very loyal, devoted(some crew have stayed here for YEARS, even thru the pandemic hardships), impressve staff who not only accommodate my morning routine, but they go out of their way to be kind, informative, and cheerful to their customers; brightening peoples days. One latte ☕?& donut ? at a time. The fave Timmy's in my book. Highly recommend this location for the positive & friendly atmosphere alone.“
“I went on a Monday morning and it was just fine. Got two bagels that were great, The place was clean and the people were kind. Only reason they lost a star was that they ran out of peppermint syrup, which I thought was strange that early in the day, but they did offer an alternative of just using the peppermint bark for the latte instead. I passed on that, but I did appreciate the attempt to make it right.“
“Service was quick and didn't have to wait long for everything to be ready even with the busy morning rush. They get everything out to you quick and it's made as ordered, no issues with quality of food and coffee even when they're busy.“
“Amazing outstanding amazing outstanding amazing outstanding amazing ?❤.. congratulations. Great Customer service ?. Great direction. Very good wonderful experience with the service & help full ness of the service. Amazing outstanding amazing outstanding amazing outstanding amazing outstanding ? ??????????????Congratulations ?.“
“Well it's a great place to stop when on the road or checking out the resorts they sell the most wonderful baked goods among other things the locals seem to love it the tea is very good there are several blends I am not sure about the coffee I didn't have any and none of my party but it was what drew us in the first time and we made it our business to stop by there on the way back the staff was wonderful they really look after you seems to be very popular in Ohio and they bake all their goods at the restaurant.“
“Thanks to the Employees for their kindness today. I went to order a 10pk of my Favorite Birthday Cake TIMBITS. And I was at the speaker for a few minutes waiting. I was ok. They apologized for the wait. I ordered and pulled up. Instead of a 10 pack. They gave me 20. And told me I didn't have to pay! Made my day! And their donuts always are fresh!“
“Just a little hint the pumpkin ice cap is back and the maple cinnamon cold brew is to die for. Come get one before they're gone. Absolutely love the customer service here. They have great coupons every time you make a purchase.Dietary restrictions: They have options for those that have dietary restrictions such as almond milk, coconut milk, sugar free syrup (vanilla & hazelnut)Parking: The parking list is clean. It is mostly a smooth ride. There is a giant pot hole in the drive through. Be sure to avoid it.Kid-friendliness: I had taken my niece there and she wanted a specific donut with chocolate and sprinkles. So they made it for us.Wheelchair accessibility: Accessible from the ramp in the back of the store. A sidewalk leads straight to the front door.“
“Although this location is a HIT or MISS... Meaning, although you give your order for how you want your coffee made, it still may NOT be what you will get, and other times it will be SPOT ON!!!! But, GOD forbid if you need an afternoon caffeine pick-me-up... It will appear dark, shut down, with lights off, and the person sounding like you've interrupted their nap on the speaker!!!!With all that being said... I still WILL NOT go to ANY other location, for they are FAR WORST!!!NOW... ON THE BRIGHTER SIDE....I've noticed that management has employed a FANTASTIC employee named Steve who works the drive-thru window!!! He is ALWAYS pleasant, respectful, nice, kind, patient, and understanding!It appears he is the LIGHT at this location and I've noticed things have improved!Frankly, I am amazed he's here in Ohio! But we'll keep our fingers crossed and hope he will last.“
“Their donuts always tastes great with a cup of coffee...Parking: Tons of parking spaces at this locationKid-friendliness: Kids can drool as they look at the donuts in the glass case!Wheelchair accessibility: Door opens on ground level with up ramp from parking lot“
“I enjoy hitting this Tim's after dropping my husband off at work. They always have fresh and good looking donuts. The coffee is always on point and have never been told a machine is down. The drive through staff is always friendly a d fast.“
“The staff there are very nice and we're quick to help me. My coffee was fresh and delicious. They sold the last artisan right before I ordered but the staff member was kind and quickly made me some fresh for my order. Things behind the counter looked clean and well kept. My wait was reasonable. I will definitely be coming back.Kid-friendliness: They had an open dining area. Clean and safe with accessible high chairs.Parking: There was plenty of parking. The lot was clean and looked well kept.“
“We decided today to start off our wonderful morning at Tim Hortons for a father and son breakfast.The love nugget , decided to go with the vanilla frosted sprinkled donut and a breakfast sandwich.Well she pick a box of Tim Tim it’s , Which we know the other kids will just love when we get home.As you would expect during the Covid this place is not busy it’s extremely clean and extremely fast and efficient and the staff are outstanding they are definitely a five out of five on the star rating“
“I go there every day & a sure it's in the ghetto so who do you expect to work there? There coffee is always fresh & everything else is too. I go to Tim Hortons all over the city & this one is the most consistent. I forgot my wallet one morning & they trusted me to come in the next day & pay. The same girls have worked there for years. Plus anytime I go through with my dog they give him a tim-bit. So take that Doglover.“
“Stopped here for breakfast on the way into work around 1pm. We were on a tight time limit but still got everything extremely quickly. The drinks were slightly delayed because one of them was accidentally dropped and had to be remade but we were still through very quickly. The employee was extremely friendly and personable. The food we had (a breakfast croissant sandwich and a breakfast english muffin sandwich) were the best we have ever had at a Tim Hortons and even the drinks, somehow, tasted better than at the locations we usually go to.“
“I was there today because Starbucks said their was atlesst 15 min wait on any order because they were short staffed so I decided to try Tim Hortons. They were short staffed as well. Just two guys and they were so sweet and made the coffee so good ! I ordered a large vanilla iced cold brew and it was delicious! I also got the vanilla filled donut that was yummy. I am from the cleveland area and there isn’t a Tim Hortons in my area so I am so glad I stopped here. I hate Columbus . Cleveland is def more of my vibe but while I am here working the next two months I am going to keep coming here. I wish I had their names. I’m writing this Sunday August 13, 2023. I was there around 1 pm. If management is reading this I just want to say the two guys working that day very short staffed made my day ! Thank you !“
“I never liked Tim Hortons until I tried their Berry Cherry Refresher. OMG can you say delicious. I also enjoyed their grilled bacon and cheese wrap. The service is great. The drink is always on point. Friendly service in the morning. Great atmosphere with clean facility. I actually been going every morning for almost a week now. I love the Berry Cherry Refresher. I'm going to learn to make it at home. Great service.“
“This is my favorite Timmys location. They’re always super quick (compared to Dunkin down the street) and I get my drink/food ASAP! I’ve been here about 4 times in the last 2 weeks. I loved the man today who took my order and got my half dozen donuts & latte. Tall Caucasian guy with a hoop earring, was kind, fast and had a lovely personality. I wish I could’ve tipped him! I’m always going here from now on.“
“Tim Hortons this morning Northern Lights. They got a great thumbs up this morning. I give them five stars for great service. Their customer service was wonderful. I really appreciate it this morning. They got my coffee tasting just right and they offered things that I didn’t even ask for to go with my total. Thanks Tim Hortons Northern Lights.“
“I went to the drive-thru and got a sandwich meal. They are very efficient. Very friendly and I forgot to order a drink for my wife and even though that a cup of cars behind me, they took care of it right away. This was a very good experience. Had great service. I definitely choose this place again.“
“Absolutely love this Tim Hortons due to the Staff. They are friendly, attentive, and genuinely nice people. I originally wrote a more detailed review with a 5 star rating, but, I just noticed that the original review was deleted and only 4 stars were posted. Very strange. So, I am posting this is lieu of that one.“
“I saw a Tim Horton’s commercial with their new Fall line of drinks and had to try one of the Spiced Apple Cranberry Refreshers. I was going to get it with my usual breakfast sandwich order, but was excited to see them offer Omelette Bites AND Avocado Toast! I ordered all three, with the refresher and the toast being the stars. You could taste all of the elements in the name of the drink and it was delicious! Mildly sweet, it truly was refreshing. And my toast was equally enjoyable - it was warm and the well coated with the everything bagel seasoning and cracked salt. The egg bites had kind of a dry/tough texture, so after one bite I just pushed it to the side and enjoyed the rest of my toast. Meh. Drive thru in the morning moves pretty fast, and staff is friendly.“
“I just wanted to do a review to tell DD, who I think might be the manager but not for sure and if you're not the manager you should be.! But thank you for this morning for all your help and for your extra hard work. you went above and beyond. And for the young man working the window there was absolutely no reason for the amount of attitude and facial excretions you were sending my way! My ask were no big ones! And maybe you were having a bad Morning and that's okay but don't work the window if that's the case. okay thanks bye :) And thank you again DD :)“
“Abid is a tremendous asset to this franchise. Traveled from Erie, PA for soccer and ordered coffee and Timbits. Had a great conversation about his time playing soccer while waiting for my coffee and the conversation was so great I left without my coffeee. ???. Returned and we were both laughing. You will go far my friend. Great job Abid. Dana Kosack.“
“We stopped by for an afternoon coffee break & were greeted at the counter with a smile from Angelica who was servicing both the counter & drive thru simultaneously never missing beat! Marian was tidying up the seating area making it spotlessly clean. This TH is well managed ?“
“UNFORTUNATELY this place has gone DOWNHILL. The service used to be very friendly, food was hot and fresh but after my visit this morning I can say I’m very disappointed. I’m not sure about the girl working the window but RUDE didn’t come close to her attitude. Coffee was so cold I had to ask if they were sure I didn’t order cold brew. They were out of 2 items I tried ordering and what I got was a waste of my money. No napkins in the bag. List goes on and on. Very disappointing.“