Customers` Favorites
Customers` Favorites
“Another great experience...fast...good shakes“
Customers` Favorites
“Ordered lunch for a large group of people and everything was ready on time and accurate and EVERYONE loved the Smoothies and the food! Can’t rave about them enough! They’re the BEST!“
Customers` Favorites
“Very nice place the first time I had Seafood Stoner Fries it was so delicious and hot & fresh. Next week, I had Seafood 2.0 Philly sandwich was also delicious. But today, I had Seafood Stoner again with extra lobster saying your a gourmet food place which cost me $27.00. Then as a Gourmet Chef you should NO BETTER! not to service cold and old Fries or food this is why I rated it a 1 star today very disappointed 😔😔“
Customers` Favorites
“Was hearing so much about Charley's cheesesteak, the article in the Call and Post is what really pulled me in. Came and got Philly cheesesteak and Old school cheesesteak with classic lemonade, the sandwiches was delicious and the lemonade excellent. Will be returning. Welcome to the neighborhood 👍🏽👍🏽👍🏽👍🏽👍🏽“
Customers` Favorites
“Everytime I go there the food always good and the worker Alway cool I love going their Thanks Jennifer 😍🤪🤪“
Customers` Favorites
“I usually like the fish sandwiches but today they were dry .... please try harder“
Customers` Favorites
“From the time I walked in, until the time I walked out we witnessed and experienced the best fast food experience I’ve had in my life. A young gentleman named James helped us out when we went and ordered and was extremely nice and professional. After we received our food another young gentleman whose name we did not get stopped and asked us how our food was as a manager would do if you were at a high end restaurant which was great. As we ate our food we noticed that James was helping an elderly woman to her car. Me and my girlfriend both looked at each other and in unison said “ whatever they are making it is not enough”. If I were to recommend any location in Ohio it would be this location if I could give 10 stars I would.“
Customers` Favorites
“It's fast food so that why the three. We constantly are at this place. Flamethrower burger is good, so are the chicken tenders. We go thru drive thru. No matter how long the line is the line moves fast. No attitudes and customer service is up there with Chic a Fila.“
Customers` Favorites
“It's very sad to watch the pressure placed upon these young people who're made to keep up at robot speed,almost as though they're not human ? when do we allow these young people to enjoy working and to at least say "hi" or "welcome",unfortunately there isn't time! Pray for our children ?“
Customers` Favorites
“We loved the food. The service was terrific.
However, the new booths in the renovation are not only ugly and gray, lacking color and ambiance, but they have a smaller seating distance between table and seat. If you're plus size or just have a large chest, it's not comfortable.
The other thing : we were freezing inside. I don't like to eat with my coat on, and shivered throughout my meal. The food got cold fast because of this, and even the lovely manager was dealing with a chronically runny nose from the cold. Turn up the HEAT.“
Customers` Favorites
“Love their food! Happy we finally have one close by!“
Customers` Favorites
“The most amazing salmon I’ve ever eaten. Loved the grape leaves, rice and veggies as well. Wish I lived closer to eat here often.“
Customers` Favorites
“Wonderful serving ! Larenzo was a wonderful server, thanks for all your help !!“
Customers` Favorites
“I got the oreo ice cream cake. The made it perfectly. Had to adjust my son's name. Everything else was great! The color he chose was great. Didn't even know there were those options. This is why it pays to ask questions. It wasn't even extra for the little things.“
Customers` Favorites
“This is the best Chinese food in Lake County! We drive from Mentor to buy their food because it is so consistent and good. We love the enormous portions of pork fried rice and the lo mein is incredible! The eggrolls are on point. The owners are super nice And very receptive. Highly recommended.“
Customers` Favorites
“Dined in yesterday with the kids and I will say it was the best experience we’ve had as a family of 4 the service was very fast and efficient, the store was very clean and well managed, easily a 10/10 meal the food was delicious and very fresh when I got it. Overall my experience here was amazing will recommend to anybody’s who wants great service and great food !!“
Customers` Favorites
“We had our first Bubbakoo’s last night and it was better than Chipotle. And I LOVE Chipotle. I have a new favorite though. Can’t wait for next time!“
Customers` Favorites
“Amazing food! Fresh,Fresh! Amazing staff! Free parking! A well needed addition to Shaker heights! A must try!!“
Customers` Favorites
“It was good No problems food was good. And hot. Store was very clean“
Customers` Favorites
“I was pleasantly surprised to pull up to Mr chicken and was greeted by a very bright voice asking”how can I make your day better” the voice was of a worker Brenda!!! She was amazing she handled my order and all the other drive thru orders with ease! I am always reluctant to come to this Mr chicken after bad experiences in the past but after experiencing Brenda and her wonderful customer service I will be visiting again, and also all my food was fresh“
Customers` Favorites
“The countertop is a boat how cute.
Great food. Chicken and fries fried hard with sauce 10/10.
Fish polish boys. Footlong hot dogs with extra chilli. Shrimp scampi. Fried shrimp. Just the greatest. I buy everything when I go just so I can taste it all. They have cakes and drinks available. Man love the sauce. Nice lady nice man great owner“
Customers` Favorites
“Everyone is super nice there. Very clean area. Nice staff. Especially George he's the best. You can tell that man really loves his job and does amazing with his crew. Very outgoing person. George if you see this keep doing great and shake off the rest!!“
Customers` Favorites
“I ordered a little bacon cheeseburger, regular fries and a large fountain drink. The burger was delicious, perfectly cooked with a good amount of crispy bacon and melty cheese. Bun was not soggy even after waiting 10 minutes before I had a chance to eat it. Fries were undercooked but still good, not super fresh but they still hit the spot. Restaurant was clean and staff was super friendly. I would for sure eat here again. The only cons I can see would be the price. My total was $19.53… 6 bucks for underdone, greasy, lukewarm fries would make me reconsider and the gentleman who took and handed me my order had really long fingernails which was off putting.“
Customers` Favorites
“My experience at this five guys was awesome from start to finish. The girl behind the counter made my day while taking our order . Friendly, fast and funny. Everyone was kind and a great time“
Customers` Favorites
“Jordin took my order in the drive thru she was very efficient and got several cars out in a timely manner. While also managing to be very personable and friendly yet professional. She helped me make a decision on which item from her own experience and also upselled the newest drink. 10/10 highly recommend. Every chick-fil-a needs a Jordin . May God continue to let his light shine through you.“
Customers` Favorites
“always wonderful fast service and great people“
Customers` Favorites
“Amazing food every time you go ! Best chicken fingers ever !!“
Customers` Favorites
“Fast Service Food Fresh Clean place“
Customers` Favorites
“If it always takes you 45 minutes or more to get your orders sent out via Door Dash. If you people can't read your tickets, or tell the difference between a single and a double burger, if you don't know what medium well is, and all you can do is send people cold, limp, soggy fries every single time they order you should not be in business, period. You have some non-cooking mo fo's working for you and you need to CLOSE IT DOWN“
Customers` Favorites
“Chick-fil-A sandwiches have always been a great go to for that chicken sandwich itch. I also do love their salads as they are pretty hefty with the quantity you get in each bowl. The quality of the lettuce is also nice compared to other food chains. The waffle fries are good, but I have experienced at the Willoughby location that they will go very heavy on the salt sometimes where my family and myself just cannot eat them.
My real only complaint is the drive thru service. I would say that in my last 10 visits here, 3 of those times I was missing food. Now, it is my error for not double checking my bag, but in my defense I have been to other food establishments that I have not had issues with any of my orders exceeding at least 30+ trips. This location has dual lanes, and sometimes you can feel pressure of being in lane waiting for food when the car behind you has already been serviced. With the amount of staffing, I feel they need to have someone double check orders.
The staff though is polite and kind, which is nice. I feel the accuracy in which the orders are packed needs to be checked.
Update: I had an issue last night 3/7/25 where my order was missing a sandwich. I noticed this once I got home. I called the store with no answer. I was instructed to leave a voicemail which referenced that I would receive a call back. I never got a returned call. I went back to the store the next day and brought in my receipt showing the clerk how my order was incomplete. They remade the sandwich but referenced to me that they would only do this, this once as they only remake food same day or send me a coupon in mail. Here is my issue, if you aren't picking up the phone and are not returning my phone call as you stated you would, your establishment will not be getting $7 from me for free. I WILL receive my food. I do not want to rely on the USPS to give me a free coupon. If I have to drive back up to your store because of your error, you should be more welcoming and apologetic. Heck, give me a free fry to compensate my gas. Sadly, this left a strong bitter taste on my mouth.
The fast food industry can be very tough on stores depending on location. But you also gain high rep for service quality. Chick-fil-A usually pushes itself as setting a high bar for quality in food and service. So far, my opinion is dropping into the negative areas though as I am continuing to get bad service quality at this location.“
Customers` Favorites
“It was clean and the worker was nice The cashier Janie got my food just how I wanted it Thanks janie“
Customers` Favorites
“It's getting a facelift, and the staff are great. I helped a wedding party capture the memory tonight, and that says how synonymous this location is to the local community. I have memories I can't remember from here in high school“
Customers` Favorites
“very busy....great service. awesome pizza and cheese sticks.“
Customers` Favorites
“It is a good Arby's. Typical Arby's food, which is usually pretty good. Parking lot is a little tight, but should have room. The bathroom was clean, glad they gave paper towels, and the water out of the faucet was a good amount. I'd definitely eat here again. Staff was friendly too.
Parking: Parking lot is a little tight, but manageable. Drive through has some tight turns.“
Customers` Favorites
“Nika, no one can understand what you're saying. You need to use proper grammar. Something tells me you ate your Gyro and enjoyed it.“
Customers` Favorites
“The staff here is always friendly and kind, and they make sure you get exactly what you want. They have never gotten an attitude when I ask questions about menu items (unlike other fast food places I won't name.) The food is always hot and fresh, and their chicken products are made with real chicken not processed chicken which I really appreciate!“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
“Visiting from Canada, this is our first stop and special request for my son's 13th birthday. Immediately as you walk in, you're greeted with a welcome by all of the staff and smiling faces. The ladies behind the counter were very helpful with all of my questions. The food came out quickly and was to die for! We were checked in on at our table by a few different staff members, all of which were very friendly. The restaurant was spotless, the staff were great - 10/10! Wish we had one here in Ontario!“
Customers` Favorites
“Love the subs would highly recommend them!“
“Fantastic addition to an underutilized space. I'm happy to see that South Euclid continues to find ways to create a better sense of community. Plenty of seating and I love the idea of rotating food trucks. I hope this is the first year of many to come.“
Customers` Favorites
“Absolutely delicious! 1st time customer, 10/10 will visit again“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Friendly staff and good food! Enjoyed the free Wifi!“
Customers` Favorites
“Quick service, excellent quality at a fair price. I have noticed that they employ differently abled folks and that makes me even happier to support their business.
Wheelchair accessibility: Handicap parking very near the entrance. Easy to traverse for person with cane.“
Customers` Favorites
“I've been raving about how tasty the fries were - served hot & crispy - yum. The Chicken wrap=fresh & delicious too! The server was new so almost overcharged +-1$, but the awesome manager stepped in w/o missing a beat to make sure it was correct. The nicest part about it, the server wasn't defensive, but rather she was humble, polite & friendly. New server, manager & cook - You guys rock! This Rally's may not be in the "elite" part of town, but you offer 5 star service here!“
Customers` Favorites
“My daughter's favorite! The best chicken nuggets & strips!“
Customers` Favorites
“On my way to work today, I had stopped to get a large coffee. From the moment they were taking my order to delivering my coffee. They were so kind and cheerful. On a winter snowy day such as today they’re kindness and smiles warmed up my morning.“
Customers` Favorites
“I love this new addition to the Bainbridge area! Pulp has so many healthy yet tasty options. The staff is always polite and friendly.
Vegetarian options: They have great wraps, salads, and bowls that are vegetarian.
Kid-friendliness: The menu has many delicious smoothie options for kids and adults! My daughter loves the Matcha Match.“
Customers` Favorites
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“I'll recommend this place but I also recommend that the manager as a talk with Jessica for blaming me i was on my phone reading off an order. Talk to the employees that weren't listening to what I was saying. Y'all weren't busy so don't use that excuse. Not happy at all... especially since I'm there 3-4 times a week.“