Customers` Favorites
Customers` Favorites
“No joke....One of the best Subway sandwiches I have had in a very very long time. Clean and quiet. I took off 1star only because the sandwich artist was alone, and called from the back that she would be with me shortly, so I waited a little while. It wasn't long at all but I was on my way to work and rushing. My fault of course but the cutting of the Vegetables can wait, not your customer . The sandwich artist was nice and apologized. I'll go again, in fact on my way now“
Customers` Favorites
“Had the Italian sub and a slice of sausage pizza both were FANTASTIC!! Can’t beat the price either worth every penny!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Awesome Cheese steak and Fries!“
Customers` Favorites
“This is a tiny little shop that's been around for so long that is an institution in Coventry Village, on the same level as Tommy's. You can just feel how not-corporate they are, and I'm pretty sure that the owner works the counter, which I think is awesome. Their subs are all so good, and their bread is some of my favorite. A whole sub is a good investment if you want leftovers for the next day - it works out to around $6-7 a meal (for me at least). They have a drink fridge. There's no seating for dine-in, but they do have benches to wait - although I always prefer to drop into another store nearby and come back in a few minutes to pick it up.
Note that as of October 2024, the only credit/debit card they accept is Visa. It gives an option to tip on the card, so you don't need cash for that. I encourage tipping here, because the kitchen is open and you can really tell that they're working hard at it.
Vegetarian options: I forget which sub it is, but they have a mushroom sub that is absolutely delicious - one of the best veggie subs I've ever had. I'm not sure if have any vegan cheese, but let's be honest - why would anyone even want vegan cheese?“
Customers` Favorites
“Absolutely the freshest ingredients and delicious tasting sub I have had and for 2 people, including 2 bags of chips and 1 drink, VERY inexpensive.
Vegetarian options: You create the sub.
Parking: Plenty of parking in a free parking lot.“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“I can't review this any easier than simply saying everything is delicious. Their sundaes are as big as a house, ice cream is yummy, plus the hot dogs are tasty too. Love“
Customers` Favorites
“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“I stopped by this past Tuesday, 3/5. The food was delicious and flavorful. I had the Italian sub and it was packed with fresh ingredients; not just bread. I was impressed with the two men working behind the counter. They were attentive, pleasant, were focused on their work, and checked up on me to see if everything was ok. It was more of a fine dining experience. The only thing missing were the white table linens.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Got a medium corned beef and small onion rings. Menu says it comes with horseradish, doesn't say I have to pay.45¢ for less than a spoonful of horseradish, onion rings are 5. Paid over $22.00 for this and left a tip on top of that. Don't go out often and get food and I guess this is why. Extremely disappointed“
Customers` Favorites
“Went to this location at 5 minutes before closing. Staff was just as friendly as always. Food was fresh, fast, and made perfectly to order. Can’t say enough wonderful things about this location. We always enjoy our service and food when we go here. This location is top notch!“
Customers` Favorites
“The guy working was extremely nice as can be everything is always good the stores always clean and fresh ? best subway still for years and years“
Customers` Favorites
“Just left Subway and I had to leave a review. I've been going to this location for several years. There's a young man and lady who I like to see when I walk in because I know when they're working the sandwiches are going to be nice, neatly made and taste great. I personally like that they pride themselves on making the sandwiches nice & neat. Actually, most of the people who I've seen working are like that, but these two stick out specifically for me. If you want a great sandwich, great service, clean restaurant, go to this location. Leave a nice tip, too. I haven't been in a few months, that said, customer service was on 10, sandwiches nice, neat, abd tasty, and the place was clean. I hope the Owner/Management appreciates their hardworking and diligence and shows it! 1/3/24 a little before noon.“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptable
Vegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
Customers` Favorites
“I love the food here. It’s literally the taste I crave all the time while I’m pregnant. The waffle fries and Roman burger are my favorite. I dip my sandwich in the cheese and it’s just amazinggg. It’s kinda costly and I always debate whether I want this or Charley’s but they win most of the time!“
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Recently came out to grab a sandwich. They didn't have a Google Pay POS and I didn't have cash on me so I had to leave without getting food. Great place, definitely won't be my last time visiting and the service was friendly and understanding. They explained that they'd be getting updated POS machines soon. I caught the manager before she was leaving for the day and she understood the issue right away and took the time to explain the situation to me.“
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
“I order out a lot, and they always get my order right!“
Customers` Favorites
“We arrived kinda late and the restaurant was nearly empty for whatever reason. But the staff was nice and made us some tasty subs. I knocked off subs stars for atmosphere because we just drove 11 hours and the music was a bit too loud for our tired ears. But would definitely come back. Thanks!“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“
Customers` Favorites
“Jersey mikes is my absolute favorite place to go get a sub! Bread is always fresh and restaurant is always clean. Veggies are always fresh. Vince and Nick are super awesome! Great customer service guys! I walked in and I felt like we new each other ?“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“Vegetarian options: Many salads and sandwiches without meat and happy to change up ingredients.
Parking: But lot behind with free parking for the first 30min.
Kid-friendliness: Super friendly staff and have sandwiches in small sizes with very few things on them for picky eaters.“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
Customers` Favorites
“I went out for lunch while at work in Bedford Heights and traveled to Solon because my boss recommended them saying the store is cleaner and the food is much fresher at the Solon location on Miles Road! I definitely was not disappointed the customer service was very pleasant and the food was some of the best Subway I’ve ever had, very fresh indeed! I will definitely be coming back to this location often for lunch!“
Customers` Favorites
“The young man at the service counter had excellent customer service. He was polite and patient with a "needy" customer, and that was nice to see. The tuna wrap and the tuna sandwich that he made for us were done well. We could not have done anything differently, but maybe the bread toasted slightly better. The service pushed this rating to 5 stars. Well done, Subway.“
Customers` Favorites
“Ate here for the first time recently and returned shortly after. I’ve never tried Penn station but i loved it! This location is fantastic as the food has been great quality and the staff even better. So polite and helpful and make you feel very welcome! The dining room is also really clean!!“
Customers` Favorites
“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“
Customers` Favorites
“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“
Customers` Favorites
Customers` Favorites
“I don’t know if this gentleman was the owner or the manager. But he walked right in the door. Took his coat off washed his hands. Got his gloves on and started to wait on the customers with the workers. Always great customer service at this location“
Customers` Favorites
“I ordered via uber eats and the food was SO GOOD! I got a turkey sandwich fully loaded with veggies, a cup of potato soup and a bag of chips. Side pickle as well. The soup was nice and hot when it arrived, so flavorful but not heavy at all! The sandwich was packed with veggies and the bread was super soft. I got wheat bread. The turkey was almost shredded which I liked too. The quality of the food was amazing, taste was off the charts and the price wasn’t too bad at all! I will be coming here again!“
Customers` Favorites
“Been eye balling this place for about a year. Finally stopped in w my wife. Manager was polite and engaging. Atmosphere was nice. Place was clean. Staff were cool. Food was great and was delivered to our table in about minutes. If it had 6 stars, I would have checked the box.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Great food, great customer service! ⭐⭐⭐⭐⭐“