McDonald's in Toledo

“I tried the new $5 meal deal with the McDouble and was surprised at how filling and delicious it was, I always have a hard time picking what I want wether chicken or a burger and with this deal I get both without having to spend a fortune doing it. The food was hot and fresh and the service was fast, accurate and very friendly. A very pleasant experience ?“

“By far the best customer service! I live near the miracle mile location, and the experience today at the Cherry St location was 10,000,000 times better! My order was quick and CORRECT. The ladies working the window were polite and friendly.“

“Brenden in your drive through is the most over the top in customer service I’ve seen in years. Great human who values people and it shows in his customer service. This man knows my family and even pets and takes care of us with the excitement and commitment to service that any business would be lucky to have. Thanks Brenden, for great customer service and brightening our day yet again!!“

“Before moving our here last time I went to this McDonald's was around 2016 and it WAS AWFUL! Since moving out here at the beginning of this year I have never had a problem since. Food is good, staff is nice, and service is just exemplary every time I go in there. Extra kudos to whichever GM went in there and cleaned that place up!“

“This McDonald's is doing better than others. I travel around the city quite a bit and I used to love McDonald's. Since COVID though, most seem to be struggling. Closed dining rooms, slow service, botched orders. The competition isn't doing much better though. Good luck.“

“Went there last week thru the drive thru last week around 5 am got sausage mcmuffins and hash browns my food was hot and fresh the young ladies at both windows very friendly. I've been there a few times since and got service food was always hot. I've been coming to this McDonald's since the sports arena. Thanks“

“my child would always go here after school and drink the soda syrup concentrates as a sort of ADHD self-medication (good) and now he has the fabled and elusive Type 3 Diabetes (good) (allows me to weasel more child support from my ex-polycule)“

“This is like the best location (my top 1) in Toledo. My food is always fresh, and they make my Carmel frappé perfect (without all the ice pieces). Usually, eye have to wait a while for it to melt some before drinking it because no one wants to chew ice right, lol. If there is ever an issue with me, my order (rarely), there isn't a hesitation to correct it. The workers have some of the best attitudes here.“

“Once again our order was messed up I mean who orders three meal deals waits over 25 minutes for them because of some frappe issues I mean I come through here at least 10 times a week and at least three of those 10 times I ended up leaving because that's what I come there for if I can't get the frappe I will not order and it's supposed to be available to you close or until you have to shut the machine down to close I know I used to be a swing manager for McDonald's so there's no excuse and then every single time we've come through here our order is messed up the good thing is y'all are willing to fix it that's what I always call it in because I get fed up with it anyways I still love McDonald's ....“

“Order on the mobile app which was really convenient. I selected the drive thru for pickup and it was really nice. Service was decent as we were in a hurry to make an appointment.

Parking: Free parking lot next to restaurant

Kid-friendliness: It is McDonald's. With the choice of either a happy meal or something from the value menu there is something for kids.“

“No fountain soda machine in the lobby anymore at this location. The service was a bit slow even though we were the only ones in the lobby(full druve thru), otherwise the food was correct and hot once we got it. The employees were a bit rude to one another as well...“

“Most of the time this McDonald’s does a really good job. The staff is friendly, the atmosphere is pleasant, and the restaurant is usually clean, which makes it an easy place to stop for a quick meal. Every now and then they do get parts of the order wrong, but they are only human and they still work hard to keep things moving. Overall, it is a solid location with good service and a nice environment, just with a little room for consistency.“

“Went for fish sandwiches. They were good, fries were fresh and hot. Girl that took my order wanted to charge I think $5.86 each for the sandwiches. I ordered 4 and she had a real challenge wrapping her mind around the 2 for$6 special. She finally grasped the concept with some patient explaining. Not the brightest bulb.“

“This McDonald's on Monroe Street in Toledo has turned around like I didn't think was possible. I have been working in the area for couple years now. I hated coming to this one and have driven past it to go to one much farther away. This morning I walked in and was greeted by a couple of the friendliest (not just McDonald's employees) people I've met in quite some time. I enjoyed the experience. It was so shocking the difference in service that I shook the guys hand and said that I was genuinely happy about the whole experience. Apparently so happy I walked out leaving my phone at the table. Upon returning several hours after that I had searched my car my office the job site and they had found them. And when I got there and asked they made sure they were mine which I was again happy about. Something has changed for the best here. I sincerely hope that whatever it is stays just as is the employees seem happier the customers are happier all the way around great effort by everyone THANK YOU?“

“The food was hot and ready using the app? But don't use the curve side service! They really don't come outside until they get everyone out of the drive-thru.

Wheelchair accessibility: There isn't anything to open the door if you are in a wheelchair but you? And then you really have to work with the door?! Because getting in and holding it open at the same time will be crazy!“

“I used the drive thru, knowing there's typically a longer wait. But it was cool because the cashier was great for conversation. Then the next window picking up my order, those workers were hilarious with their jokes. I can never bring myself to say McDonald's food was excellent, but this location, their service was.“

“There are a lot of McDonald's lately that just don't change their fry oil often enough. It really makes the fried food taste awful. But not this place. Maybe I caught them at the right time but the fries and McChickens I had were perfect. I ordered 2 apple pies but received 1 pumpkin instead. Pies weren't very good. I wanted cherry but they were out.“