“I just wanted to take a moment to recognize the outstanding service provided by Rhonda and Jody at Tim Hortons. Every time I visit, they go above and beyond to make the experience enjoyable.
Rhonda and Jody are always friendly and welcoming, making sure customers feel valued from the moment they walk in. they are efficient, attentive, and always have warm smiles that brightens the day.
They are fantastic quick, professional, and always ready to help with any special requests. They handle busy rushes with ease while maintaining a positive attitude, ensuring every order is accurate and fresh.
It’s clear that both Rhonda and Jody take pride in their work, and their dedication to great customer service doesn’t go unnoticed. They make Tim Hortons a welcoming and enjoyable place to visit. Huge thanks to both of them!“
“I like Timmy. Most of their places are small, cozy, family-style, with a unique, warm, small-town atmosphere. The coffee is good, the quality is stable and predictable, the treats are tasty, and the value for money is guaranteed. Between Timmy and Starbucks, Timmy always wins!
Parking: Parked literally 5 meters from the entrance!“
“We stopped at this Tim’s for a pick me up and morning snack, and had one of the best experiences at a Tim’s ever! We’re driving from Windsor to Orangeville — a 4 hour drive, an hour left to go — so I’m already a little tired and groggy. When I entered the Tim’s we were greeted immediately even though we weren’t ready to order. But once we ordered our Jalapeño bagel toasted with butter and cheddar cheese, and a large hazelnut cold brew, the two bagels were done ONLY ONE SECOND after we paid. I said, “WOW, that was quick!” and Lizzy said, “Yup, she’s got the whip!” referring to Lovey in training with super fast hands! Lovey and Liz made me laugh, their smiles were beautiful, the bagel was quick AND delicious, and they set the perfect tone for my day! Every Tim’s needs more people like them with a great attitude, and always smiling!“
“It’s evening time , Friday tiredness .. visited this tim Hortons and I was very happy . I just bought a triple triple small and one brownie.. and it was the best I had in a very long time .. thank you rehal for the service . Will definitely visit again 🤩🤩“
“Like most Canadians, I go to a *lot* of Tim Hortons. I happen to drop in to this one as I was passing through Cambridge. The last time I saw a Tim’s this busy was along Hwy 400 on a long weekend! However, unlike that experience, these folks run a tight ship.
The bathrooms were clean and fully stocked; toilet paper and hand soap!
The line ups inside were moving quickly despite the drive thru also being lined up around the parking lot.
There were no less than 15 people working (in a rather small space) and I didn’t see one person bump into another. And in the short wait it took me to place my order and receive, I heard no wrong orders from customers nor any complaining or dissatisfaction from staff.
I wished I lived in this neighbourhood so I could frequent this store more often. I suspect this is the reason it was so busy on a Sunday afternoon.
Whoever runs this store needs to be hired by head office to do some cross training because this crew was phenomenal.“
“I've been a regular at this Tim Hortons for quite some time now, and I can't say enough about the fantastic staff. Every visit is a pleasure, thanks to the friendly and efficient service.
A special shoutout to Jo-Jo, Karen, Alyson, Vanessa, Connie, and especially Jeanette. Their warm greetings in the drive-thru always brighten my day. They consistently take my order accurately and have it ready in no time. I've even had instances where I've forgotten something last minute, and they've been more than happy to accommodate my request.
This Tim Hortons stands out from the rest, not just for its great coffee but also for its exceptional staff. They always have what I want and can prepare it quickly, making my morning routine a breeze. I'm so grateful for their hard work and dedication.
Thank you for always making my visits a positive experience!“
“On July 5th in the mid to late morning. I decided to order a breakfast habanero bagel with sausage, egg and cheese, including a combo. One hashbrown and an iced-coffee for only $10.00. After placing my order for an iced-coffee I found it slightly confusing that she asked me after asking for two cream and one sugar, whether I wanted additional sugar to my beverage. Shortly thereafter I discovered on the digital order display below the drive-thru menu that there is a liquid sugar-cane syrup sweetner that is a "built in" ingredient within the beverage. You learn something new every day folks!
Parking: The parking lot itself is ergonomically located in front of the restaurant. There are a sufficient number of free parking spaces in the lot available upon entry.“
“Great service perfect coffee every timeUpdate:6 years later still coming to the st andrews location. The old staff thats still there are awesome and its the only location that seems to be able to get my order right. However, some of the new staff that have been hired recently are pretty rude and have caused a lot of the amazing old staff to find new jobs due to the ignorance of some of the new staff. I hope someone can teach these new members of the team at st andrews to remember that they are working with with the public. It might be a good idea to be pleasant with the customers. Its a real turn off when you order something from somewhere and its served to you with rudeness and ignorance. What ever happened to service with a smile? Otherwise keep doing a great job, st andrews staff...just one request. Please train the new staff on how to make my coffee properly before you all leave ;) lolSincerey,Laurie, Coffee Addict.“
“Vegetarian options: Broccoli soup
Dietary restrictions: Black coffee good for congestion
Parking: Park everything
Kid-friendliness: Donuts
Wheelchair accessibility: Mo mo mo“
“I love coffee at all boutiques bearing the slogan (Tim).زه د قافو سره مینه لرم په ټولو بوټیکونو کې د نعیم (ټیم)Me encanta el café en todas las boutiques que llevan el eslogan (Tim).स्लोगन (टिम) का असर रखने वाले सभी बुटीक में मुझे कॉफी बहुत पसंद है..أنا أحب القهوة في جميع المحلات التي تحمل شعار (تيم)“
“This is hands down the most efficient and friendliest Time Horton's in the city!
I've never been in the drive through with more than a couple of cars ahead of me and the majority of the time I get my order in 1 minute or less.
When there is a line up that wraps around the plaza as some complain, i park my car and go in to get my order and i have never stood in line in the store while the drive through is packed.
The staff always greet me with a smile and take pride in their job, they put a smile on my face every time i go there to get my weekend coffee ☺️☺️☺️“
“Busy ...long lunch line.seemed to be shortstaffed.therefore slow to get combo.but first time chicken lime wrap( pretty tasty ) and iced coffee, donut combo. Can appreciate stalk in this situation doing their best. Alot of pizzas being made to eat in fyi.
Parking: Tricky to get out safely...so much traffic in the lit going around all sides of the building.!! I parked facing out.still blind spot from long van beside me so I honk and move slowly.“
“I wanted to take a moment to commend Shivam for his outstanding service. He was incredibly polite, attentive, and ensured my special instructions were conveyed accurately to the kitchen staff. His professionalism and dedication elevated my overall experience, making it truly delightful.
Team members like Shivam are invaluable, and I hope his efforts are recognized and celebrated.“
“Marie and her team serviced me this am at 530am.I just would like her to know her kindness and gentle demeanor was mich appreciated. I was so happy with her service I wanted to name her in a Google review....which I never do, thank you Marie ;)“
“I visit this outlet every weekend and buy my usual coffee. The night staff (especially Pranav) does a really good job. All the team members are active and serve customers with almost no waiting at the queue.
Double double i get from here is one of the bests i get from Tim's.“
“Based on some of the reviews here, something must have changed. Yesterday (08Jun2024) was the quickest service we've ever received at this, or any other Tim Horton's! We've stopped here many times in the past and the time from lineup to food served was generally glacial but not entirely unexpected for a high volume location. Yesterday's experience was so extraordinary we felt the entire staff should be recognized and congratulated.“
“I had a great visit to Tim Hortons! The Potato Wedges were perfectly crispy and seasoned just right – a great snack to pair with their iconic French Vanilla Coffee, which was smooth, rich, and comforting as always. The service was quick, and the staff was friendly and attentive. It’s always a pleasure stopping by for a quick bite and coffee. Highly recommend it for anyone craving a delicious and satisfying experience!“