McDonald's in London

“Big spacious mcdonalds. Was going to deduct one star for cleanliness but the staff at the front desk was so nice and courteous that made me change my mind.

The sanitizer foam was placed right on top of table service panel which made accessing both difficult. This is beside the online ordering kiosk.“

“I had an excellent experience at this McDonald’s! The staff were incredibly friendly and welcoming from the moment I walked in. My order was prepared quickly, everything was hot, fresh, and exactly as requested. The restaurant itself was spotless, with clean tables and well-stocked condiments, which made it a comfortable place to enjoy my meal.

The service here really stood out compared to other locations everyone seemed genuinely attentive and professional, even during the busy rush. It’s clear that the team takes pride in keeping things running smoothly.

Overall, one of the best McDonald’s visits I’ve had. I’ll definitely be coming back to this location whenever I’m in London!“

“Robert may be the GREATEST human being alive, he’s taken this McDonald’s from zero to hero. Forget about the bad reviews, those were the dark days ( the days without Robert) now that Robert is here everyday is sunshine and rainbows, the staff are totally understanding and very kind. The place is also cleaner now!“

“I’ve never even thought to leave a review for a McDonald’s, but this location was wonderful! The staff brought us our meal and made sure we had all the condiments we needed. The staff were roaming the dining room regularly, making sure it was tidy, that guests had what they needed, even taking away trays for them.

My son was even invited to make his own ice cream cone!“

“Excellent experience. This is the first time in multiple years that our food has come to us looking decent. The staff was very pleasant and the store was extremely clean. It had a fluid operation with what appeared to be excellent management. Store manager was doing a whole bunch of jobs probably outside her job description and loving every moment of it. I really do believe excellent leadership breeds excellent employees.“

“The staff here are awesome! The manager is chill, but professional, and the rest of the crew is always upbeat and friendly. The only mistake is when you get a mistake in your meal and ask for 35 pepper packets as revenge (honestly less funny now; you guys have a pretty fast-paced job to do…) Besides that — everyone was always friendly; and I even had a laugh with two of the cleaners. Honestly a great place! Always loved the atmosphere and attitude here! 😊“

“By far some of the nicest people I’ve encountered at a McDonalds. Came in while my friends were pumping gas and they made me a fresh meal because one thing was going to take 5 minutes! I felt like a friend going in to see her friends, not a customer. Genuinely never felt more comfortable in a fast food place, had the best interactions ever!!! Give these girls (only interacted with female presenting employees) a raise.“

“Conveniently located with ample parking, which is a big plus. The restaurant itself is quite spacious with plenty of seating, so it’s easy to find a spot even during busy hours. The food is exactly what you’d expect from McDonald’s. Your usual burgers, nuggets, and fries. Nothing exceptional, but consistent and reliable. Overall, a good stop when you’re looking for a quick, familiar meal.
Also, the washrooms are clean and maintained.“

“Excellent customer service by two employees during our visit this evening. Jalen, I think his name was, was so amazing! For a young man to be that tuned into how to treat people and to actually care about customers in a fast food restaurant is so rare and refreshing. He was so respectful, kind, friendly and polite. He never stopped working for a moment. From serving on the register, bringing McFlurries out to the parking lot, to keeping track of items needed to fill orders while he was taking another order and all with a kind and lovely smile. It’s easy to see he genuinely cares about giving excellent service and is what service means. He should be manager. Seriously. He deserves it. He could teach many others what it means to be kind, respectful, and caring. He must have been helping someone new, as she seemed a little unsure but he was very patient and kind to her as he guided her and encouraged her. Grace, too, was very kind and respectful. She was busy too but always there to provide great customer service. The drink lids were empty and we expected her to just hand us some, but she came out right away and refilled them. She was patient with me when I asked Jalen’s name and took the time to find it out when I asked. If I had a business, people like Jalen and Grace are exactly who I’d want to hire.“

“I had the best experience. A few days ago at this Walmart McDonalds location, I watched a lady order a coffee and she was short some money. The worker asked if the customer had the extra money to pay and the customer got mad and started saying how she doesn't have more than $1 , getting mad at the employee and raising her voice. The worker, Jayme, said no problem and paid the extra cost out of her own pocket. Jayme had amazing customer service and stayed professional, even with the lady being rude. The food was very hot and quickly made although the lobby could have used some cleaning, there was a lot of garbage on the floor. Overall a good experience“

“I had a very positive experience at this location. The restaurant was exceptionally clean, and the staff was very friendly. I was particularly impressed by one lady who helped us clean the table. She was not only efficient but also very kind, making my visit all the more enjoyable.

Please pass on my thanks to the team, and keep up the great work!“

“I had an amazing experience at McDonald’s today. The gentleman who assisted me was incredibly kind, welcoming, and professional. His positive attitude, genuine smile, and friendly conversation truly brightened my day and made my visit memorable“

“I come here for breakfast more frequently than one should admit. It's usually good; however, today was probably the best mcgriddle I've had at any McDonald's ever. It was made to perfection. It started my day off with a burst of happiness I needed this week. Thank you.“

“I would like to give a staff member 5 stars.
My daughter and I walked in for ice cream and withing a couple of minutes while we waiting there was suddenly a small crowd of a dozen people waiting for orders. The team called Wendy to the front and with in seconds the crowd was served and gone their seperate ways. It was magnificent.“

“Had an awesome experience today! Tried the new Benny style breakfast sandwiches, substituted sausage instead of bacon. The staff was super friendly, the food was quick, hot fresh and accurate. It was a great experience! The young lady working the drive thru was so sweet and the gentleman who gave me out food was super friendly. Great job!!“

“Had a nice adventure at McDonald’s, lots of laughs and the staff “Jakob” and “Cole” were very nice to me. One even smiled !!! Cole who was making my fries smiled and waved at me, filling me with a warm happiness I had not felt all day. Since the divorce I have not felt this much joy in a bit. I will be returning again, thanks to my McFriends and whole staff.?“