McDonald's in London

“I stopped at this McD's while travelling and was satisfied with all things McD's. What impressed me the most was that it was early morning and the drive through was busy, so I went inside. There was no one attending the counter and then an employee carrying a purse and a McD's bag of food was about to leave noticed me and took my order. She went out of her way to serve me and was very friendly doing it. I wish I would of taken her name to give her a shout out.“

“Robert may be the GREATEST human being alive, he’s taken this McDonald’s from zero to hero. Forget about the bad reviews, those were the dark days ( the days without Robert) now that Robert is here everyday is sunshine and rainbows, the staff are totally understanding and very kind. The place is also cleaner now!“

“Updating from years ago!!! This McDonald’s is one of the best I’ve been to! The managers are very kind and friendly. The food is always good and even when they’re busy they don’t take long! 100% recommend if you’re looking for a good place to eat with a small group!“

“I’ve never even thought to leave a review for a McDonald’s, but this location was wonderful! The staff brought us our meal and made sure we had all the condiments we needed. The staff were roaming the dining room regularly, making sure it was tidy, that guests had what they needed, even taking away trays for them.

My son was even invited to make his own ice cream cone!“

“They wouldn't serve me a large cup of water they only have small ones I guess even tho the large cup was already filled when the guy went to hand it to me he said actually we only serve small cups of water so I asked for 4 of the small ones and he said unfortunately we only serve one cup I told him it's hot outside and the jobsite I was working on has no water and it's not fair that because I don't drink pop I'm not aloud to have a large cup“

“The staff here are awesome! The manager is chill, but professional, and the rest of the crew is always upbeat and friendly. The only mistake is when you get a mistake in your meal and ask for 35 pepper packets as revenge (honestly less funny now; you guys have a pretty fast-paced job to do…) Besides that — everyone was always friendly; and I even had a laugh with two of the cleaners. Honestly a great place! Always loved the atmosphere and attitude here! 😊“

“By far some of the nicest people I’ve encountered at a McDonalds. Came in while my friends were pumping gas and they made me a fresh meal because one thing was going to take 5 minutes! I felt like a friend going in to see her friends, not a customer. Genuinely never felt more comfortable in a fast food place, had the best interactions ever!!! Give these girls (only interacted with female presenting employees) a raise.“

“Conveniently located with ample parking, which is a big plus. The restaurant itself is quite spacious with plenty of seating, so it’s easy to find a spot even during busy hours. The food is exactly what you’d expect from McDonald’s. Your usual burgers, nuggets, and fries. Nothing exceptional, but consistent and reliable. Overall, a good stop when you’re looking for a quick, familiar meal.
Also, the washrooms are clean and maintained.“

“Excellent customer service by two employees during our visit this evening. Jalen, I think his name was, was so amazing! For a young man to be that tuned into how to treat people and to actually care about customers in a fast food restaurant is so rare and refreshing. He was so respectful, kind, friendly and polite. He never stopped working for a moment. From serving on the register, bringing McFlurries out to the parking lot, to keeping track of items needed to fill orders while he was taking another order and all with a kind and lovely smile. It’s easy to see he genuinely cares about giving excellent service and is what service means. He should be manager. Seriously. He deserves it. He could teach many others what it means to be kind, respectful, and caring. He must have been helping someone new, as she seemed a little unsure but he was very patient and kind to her as he guided her and encouraged her. Grace, too, was very kind and respectful. She was busy too but always there to provide great customer service. The drink lids were empty and we expected her to just hand us some, but she came out right away and refilled them. She was patient with me when I asked Jalen’s name and took the time to find it out when I asked. If I had a business, people like Jalen and Grace are exactly who I’d want to hire.“

“I had the best experience. A few days ago at this Walmart McDonalds location, I watched a lady order a coffee and she was short some money. The worker asked if the customer had the extra money to pay and the customer got mad and started saying how she doesn't have more than $1 , getting mad at the employee and raising her voice. The worker, Jayme, said no problem and paid the extra cost out of her own pocket. Jayme had amazing customer service and stayed professional, even with the lady being rude. The food was very hot and quickly made although the lobby could have used some cleaning, there was a lot of garbage on the floor. Overall a good experience“

“I had a very positive experience at this location. The restaurant was exceptionally clean, and the staff was very friendly. I was particularly impressed by one lady who helped us clean the table. She was not only efficient but also very kind, making my visit all the more enjoyable.

Please pass on my thanks to the team, and keep up the great work!“

“I had an amazing experience at McDonald’s today. The gentleman who assisted me was incredibly kind, welcoming, and professional. His positive attitude, genuine smile, and friendly conversation truly brightened my day and made my visit memorable“

“I come here for breakfast more frequently than one should admit. It's usually good; however, today was probably the best mcgriddle I've had at any McDonald's ever. It was made to perfection. It started my day off with a burst of happiness I needed this week. Thank you.“

“I would like to give a staff member 5 stars.
My daughter and I walked in for ice cream and withing a couple of minutes while we waiting there was suddenly a small crowd of a dozen people waiting for orders. The team called Wendy to the front and with in seconds the crowd was served and gone their seperate ways. It was magnificent.“

“Usually go to this location for lunch while I’m working. Always had had good staff and good food.

Today, I ordered a Crispy Bacon McWrap, but was accidentally given a Sweet Chili Grilled McWrap. Brought back my receipt and the incorrect wrap for some proof (even though they didn’t ask for it), and was promptly given the correct McWrap with 0 issue.

Spoke to a young gentleman on the phone and the manager I dealt with was Rona. Excellent all around.“

“Had a nice adventure at McDonald’s, lots of laughs and the staff “Jakob” and “Cole” were very nice to me. One even smiled !!! Cole who was making my fries smiled and waved at me, filling me with a warm happiness I had not felt all day. Since the divorce I have not felt this much joy in a bit. I will be returning again, thanks to my McFriends and whole staff.?“