Chicken Shops in Ottawa, ON

“my son and I had a great visit around the 17th of May. Everyone was friendly, fast and efficient and Amir was exceptionally great! my 7 year old son rates our visit 100/10“

“Fantastic little whole in the wall Caribbean food!! BBQ chicken was to die for..spicy, moist & charred to perfection! Big portions, reasonably priced & tastes fresh & delicious!! You can tell they put their heart & soul into their cuisine. Highly recommend & we'll definitely be back!!“

“My husband, almost 10-month old just had the most delicious and healthy lunch here today. it was very healthy, very delicious and didn't break the bank. the customer service was exceptional. the owner was right there welcoming us it and explained everything to us! such a good experience! so happy to see healthy alternatives pop-up :)“

“I love the food but if you order with the app, check your food before you leave. I hadn’t ordered in months and was really looking forward to the buffalo chicken strips and they gave me regular chicken strips. We ordered a bottled iced tea and got a can instead. Of course everything is in bags and sealed so it makes it harder but it’s important. Not only did the cook make the wrong food but even the lady who packages it before you get it doesn’t notice.“

“Amazing quality of food. The ladies and all staff who work there are always so friendly and go beyond expectations. Decided to try the new Nashville sandwich and I was not disappointed.🙏 The food lives up to the Mary Brown’s name. Where else do you get a sandwich where the piece of chicken goes beyond both sides of the sandwich? 5⭐️“

“Excellent experience at this branch. The place is very clean, and the staff are polite and professional. Special thanks to Harshit — he is always smiling, respectful, and truly makes a difference. He is the main reason I feel satisfied with the quality and service at this location.“

“it's tasty. the portions and quality varies from place to place though. the pics are from my last visit. big disappointment. I'd still would recommend it. I just hope they get better training on quality and portions“

“Vegan, gluten-free options! 🥰 Food was fresh and delicious. You can buy their kimchi (2 types) and so, so good. Never thought I would find gluten-free vegan Korean dishes in Ottawa. So glad you are doing this! 🙏“

“I had an amazing experience at Popeyes! The food was absolutely delicious – the crispy chicken was perfectly seasoned, juicy on the inside, and crunchy on the outside. The biscuits were warm and buttery, and the sides, especially the Cajun fries and mashed potatoes with gravy, were so flavorful. The staff was friendly and efficient, ensuring my order was correct and served promptly. The restaurant was clean and well-maintained, creating a pleasant dining atmosphere. It’s definitely my go-to spot for fried chicken and comfort food. Highly recommend!“

“Super filling and well priced“

“Stopped by Mary Brown’s with my parents after a long time, and the experience truly felt like coming home. The service was exceptional, and the food was fresh and delicious.

A special shoutout to Prince at the front counter—he went above and beyond to make sure everything was perfect. His warmth, attentiveness, and professionalism made our visit memorable. Prince is a real asset to the store!

Kudos to the entire team for such an amazing experience. Thank you!“

“cobb salad w spicy strips are fire with extra bacon, no tomatoes, 2 avocado lime ranches and 3 bell pepper packs. hannah is the nicest employee. she often cries with joy because she loves her job and us customers so much (see attached image). sometimes i drive fifteen minutes to tanger just to watch her work and not order anything.“

“Can't say enough about how good the Jerk Chicken is!! AMAZING!!“

“Alex was absolutely amazing! It was around 10:50 p.m., and so many places were already closed, making it really hard to find something good to eat. We were so grateful that Alex still took our order.

He patiently made our fried chicken and took the time to explain the differences between all the flavors, which made it so much easier for us to choose. His friendly attitude and great customer service really made our night. The chicken was delicious, and we’ll definitely be coming back. Highly recommend this place，especially if you’re lucky enough to be served by Alex!“

“Lovely smooth coffee at the Laurier West location; gracious service; tasty food choices.“

“I usually pick-up or order through Uber eats from this location and I have been mostly having my dinner here. Their grilled chicken is the best and cooked to perfection, which is always tasty and hot.

The reason for my mixed review is because of their customer service. I ordered a late night meal, as usual, and reached there pretty late. Even after waiting for 10~15mins no one bothered to check on my order and I was standing there like a fig tree!

The guy who was there, probably an arab guy, was video calling his girlfriend holding his mobile and touching all the foods for the pending orders at the same time. Saw him going inside the kitchen and taking off his shirt to show his topless body over the video call.

They are a perfect example of how some restaurants let customer service fall by the wayside when business is booming — driven by their brazen confidence that a few unhappy customers won’t make a difference.

PS: Order online, don't go to the restaurant.

Update: I'm surprised. They have actually improved their in-store service. They have employed some good employees and the service has improved. Please keep it up. Thanks“

“Every time we go to St. Hub., we get the same server and pretty much the same table. Our waitress's name is Manon. She is very kind, can take a joke, and remembers our order. It makes my day when she is our server. Love it! thank you.“

“Great food…fast and delicious“

“The service from the manager was over and beyond. I made an error in my order. He immediately printed my receipt to see how the issue could be resolved. He was very accommodating to MY error to ensure I was happy with my meal. I am glad I stopped by to grab dinner for my family here tonight! Thank you.“

“I visited KFC at 2015 Robertson Rd, Ottawa. The food was good and the chicken was fresh and tasty. The staff were friendly and the service was okay. The place was clean, and it is a convenient location for dine-in, drive-through, or takeout. Overall, it was a decent experience, and I would visit again.“