Starbucks in Scarborough

“I usually don’t have Starbucks, but it was a first time for me and I will say I will be coming to this location all the time!!!!! The staff was extremely friendly, helpful, and positive. The space was clean, and the products appeared well stocked. I will say the one thing that made this location very different from all my other experiences was the supervisor named John. I didn’t know what to order, but John really helped me walk through the options and recommended me the brown sugar shaken oat espresso. It has now been my favourite drink and I’m so grateful that he helped me with the menu. John was patient, friendly, and positive, and made my day. Definitely coming back to this location again!“

“The staff at this Starbucks were incredibly friendly, welcoming, and helpful, which made for a pleasant visit. The coffee and service were great, and the team created a positive atmosphere.

The main areas for improvement are the seating and cleanliness. Several tables had not been cleaned after previous customers left, making it difficult to find a clean place to sit. The seating was also not very comfortable, and many of the tables seemed unusually low—more like children's tables than standard café tables for adults. This made it less comfortable to work, read, or enjoy a drink for an extended period.

Overall, the excellent staff made the experience enjoyable, but better attention to table cleanliness and more comfortable, appropriately sized seating would significantly improve this location.“

“Placed an order through the SKIP app and accidentally got water in my refresher instead of lemonade, called the store girl named Phoebe answered , very polite and professional , she didnt even hesitate to correct my mistake ! Amazing customer service 👏“

“I was super surprised to see so many negative reviews on here! Today we had amazing service, as we always do with Rashida. This store is run by Metro employees so I can understand if mistakes are made with super complicated modifications but we’ve never had a problem. Always greeted with smiles, delicious drinks and all around excellent service!“

“I just came to grab a drink but left with the most exceptional customer service experience. The team members here are incredible and their positive energy really rubs off on everyone around them. I left in an even better more than I came in with.“