Starbucks in Whitby

“I stopped by Starbucks very early this morning and the customer service was absolutely fantastic. Everyone was so kind and welcoming. I didn’t realize until I got to work that there was a nice message written on my cup — such a small gesture, but it completely made me smile and brightened my day. Thank you so much for the amazing service and positivity!“

“The baristas always listen to our orders carefully and draw or write creative and nice things on the drink cups. The one guy was very nice. This is because he couldn't make the custom drink we showed him, but he made a similar one. He said it was on him because the drink he suggested was really expensive. These baristas work so hard and deserve appreciation. In fact, when the barista saw I was a kid they told me that most starbucks drinks were caffeinated. This was because they cared about my health and well being.“

“Please give John a promotion or raise. I’m not sure if that’s his name but he has glasses. He is always so nice and makes the drinks good. He is very hard working, usually working afternoons. The middle age women is rude, I think she’s the manager. She seems like she doesn’t want to work there and I could tell she’s in a bad mood today. For the first time, I asked for her to fill up my water with iced water and she said no. All the younger teenagers and John always are happy to help. She refused to fill up the water even though I bought something. Now I don’t know if it’s a policy not to, but i never had a Starbucks employee say no except her.“

“I would like to commend Theo for his wonderful cheerful greeting every time I come thu drive thru for my order. He is an incredibly friendly individual that makes everyone feel special...I always look forward to seeing him each day. Always is an excellent customer service experience when he is working...thank you Theo 👍 😀 👏“