“My absolute favourite Starbucks location! The staff is so sweet and so understanding. I ordered a drink and didn't like the taste very much, when I told them not only did they make me a new drink of my choice but they also let me keep the old drink which I gave to my friend.“
“Ordered on the app and picked up via the drive through 2 days in a row at this location. The service is fast and the barista was very good and attentive. We liked the drinks they created and will definitely come back when we are in Markham area again.“
“Two things will tell you if you’re at a good location.1. Exceptional staff and baristas who don’t miss a beat, and 2. The quality and taste of the Nitro Cold Brew. And this location won me at that.I’m a bit particular about the taste of Nitro, and if its pulled wrong or the ratio of water that is mixed in is wrong, it can throw the flavour off. If the tanks and lines aren’t cleaned properly you can get a bitter or strange tasting beverage. There are a lot of moving parts in making sure the cold brew is up to par, and is usually a good indicator as to how much care the staff takes in preparing the cold brew (and likely everything else). That litmus test is what I personally use to know if I want to keep going to a location or not, and I never have issues here.Also special shout-out to JC who knew exactly what I wanted from my Nitro beverage. Incredibly friendly and knowledgeable. Keep up the great work. Cheers!“
“Had a small hiccup here today — we ordered three coffees but two went missing (probably picked up by mistake, definitely not the staff's fault). The team remade them right away, even in the middle of a busy rush, and threw in a $4 gift card for the trouble. Friendly, fast, and they genuinely cared about making it right. A small problem with a perfect recovery — this is how customer service should be done!“
“I stopped by last week in the morning to grab a coffee in the drive thru. I love going to this location because its convenient and the staff are friendly. However, I usually dont write reviews but I find it annoying that Colleen would ask me to write a review for her especially in the drive thru when I can't really give a proper review based on a drive thru experience on a specific person.“
“This is the best Starbucks I’ve ever been to all the ppl who work there are so nice and friendly they always remember you and your order and even try to help you make it better if your not quite sure on what to get ! Even after not going for long periods of time they will still recognize you and treat you so well ! Can’t say enough good things about this location coffee is always on point so delicious 🫶“
“Great experience today! I originally asked for soy milk, but they were out. The server (who seemed a little nervous) kindly explained and asked what other milk I’d like instead. She handled it really well, made my drink perfectly, and it was still delicious. She did a great job — keep it up! 👏☕️ too bad I didn’t catch her name though..“
“Such good customer service. I came here to study, and first i ordered a latte which was taking a bit long cause of the amount of orders they had, but kayvon who was making other drinks at that time noticed i had been waiting for a while and asked for my name so he could check on my drink. Then, I placed a mobile order for some food and he remembered my name and brought it to where I was sitting so I did not have to get up.“
“I had amazing service when I came, this is my go to Starbucks location now. Especially the baristas Kelvin and Mitchell, they make my day so much better whenever I see them as my servers. They deserve a raise for the drinks that they make for me.“
“Starbucks at Markville Mall is my go-to coffee stop when I’m in Markham, and it easily deserves 5 stars. It’s not just a coffee run, it’s a little break in the middle of mall shopping.
*Location + Ambiance*
Right inside Markville Mall, it’s easy to find near the main entrances. The store is bright, clean, and modern. Plenty of seating even on weekends, with a mix of tables for solo laptop time and bigger spots if you’re with friends or family. The mall background noise fades once you’re inside with your drink. It feels calm despite being in a busy mall.
*Service*
The staff here are consistently friendly and fast. During peak hours it can get busy, but the line moves quickly and the baristas remember regular orders. Mobile order pickup is smooth too, which is great when you’re rushing between stores. They’re always polite and they’ll remake a drink if it’s not right.
*Drinks + Food*
This is Starbucks, so the classics are always on point. My go-to is an Iced Vanilla Latte and it’s perfect every time – not too sweet, strong coffee flavor. The seasonal drinks are fun to try and they do them well. Pastries and sandwiches are fresh, and the display is always well stocked. Portion sizes are what you expect, and pricing is standard Starbucks.
*Why I love this location*
1. *Convenience*: Shop at Markville, grab coffee, sit for 20 minutes. Perfect reset.
2. *Cleanliness*: Tables get wiped down regularly and the washrooms nearby in the mall are clean too.
3. *WiFi + Outlets*: Great for a quick work session or just scrolling between errands.
Parking at Markville can be tricky on weekends, but the Starbucks makes the trip worth it. It’s reliable, comfortable, and the team makes you feel welcome.
If you’re at Markville Mall and need caffeine, a meeting spot, or just a break from shopping, this Starbucks delivers. Great drinks, great service, great spot to pause. I’m here at least once every mall trip.“