Tim Hortons in St. Catharines

“⭐️⭐️⭐️⭐️
Tim Hortons near Brock University is very neat and clean. The staff is always friendly and welcoming. Service is quick, and the place is well managed. They also have free parking, which makes it super convenient. Great spot for coffee or a quick snack!“

“My experience at Tim Hortons in the Pen Centre is always awesome! The staff are friendly and quick, the service is consistent, and the atmosphere is welcoming. My orders are always prepared just the way I like them. Definitely one of my go-to spots!“

“Always a great experience here. The team is super friendly and fast, even when it’s busy. The store is clean, the coffee is fresh, and the atmosphere makes it easy to relax. Definitely one of the best Tim Hortons locations I’ve been to.“

“I just wanted to say that every time I go to this location( Fairview Mall, St. Catharines) I get the perfect cup of tea. It's a little further away from me but when I'm out shopping in that area and I want tea I go here. Not every store gives me a perfect tea, usually they dont put enough milk in but here it is perfect every time and I mean every time. It's one of those ahhh moments when I take my first sip. Thanks to everyone working there for my experiences.“

“I typically only use the drive through as i'm in a rush in the morning, but the locations I go to on both geneva street and this one on Lake st are always friendly and efficient, and the lines aren't too bad through the drive through.“

“It is incredibly rare to meet people like Mirielle in places of service. She was not only patient, but also went into problem solving mode when I had challenge with my order. Thank you so much for making my dining experience better, it was heart warming to feel supported, and full after my receiving my well made wrap. Thank you Mirielle“

“Stopped at this location while visiting family in St. Catharines. I must say that being close friends with several franchise owners in Hamilton, and seeing the day in and out side of how stores run, as well as how customers and staff interact. I was extremely impressed with the service of this location considering that it was clearly their morning rush and they were getting slammed. Not once were any of the staff rude, or made me feel rushed, etc. They were all extremely professional and courteous, even asking if I needed anything else, while subtly trying to upsell the items of the month. I was especially impressed with the way the young lady that served me handled my order, and greeted me and every customer afterwards with a smile and upbeat positive attitude, very rarely do you see a student or young lady of that age that is clearly very respectful and professional, truly a credit to that stores owner and location. If I were corporate or up to me I would definitely reach out to this location and acknowledge this young lady’s positive representation of Tim Hortons and the quality and expectations the company expects from their employees, her name was Alyssa and as I have stated a credit to your company in all aspects. I will definitely be recommending this location to anyone I know passing through the area and this is all due to the exceptional service I received from this young lady. Great Job! Alyssa.

Keep up this work ethic and positive attitude and you’ll go extremely far in life young lady…“

“Tim Hortons never disappoints! Whether I’m grabbing a quick coffee on the go or sitting down for a snack, the experience is always enjoyable. Their coffee is consistently fresh and flavorful, and the selection of donuts and Timbits is always a treat. I love their breakfast sandwiches—delicious, affordable, and served quickly. The staff are friendly and efficient, even during busy times, and the atmosphere is cozy and inviting. It's the perfect spot for a quick pick-me-up or catching up with friends. Tim Hortons truly delivers quality and consistency every time. Highly recommend!“

“I had a great experience at this Tim Hortons! The customer service really stood out — the woman at the cash counter was incredibly kind and cheerful. What impressed me the most was that she asked customers to double-check their orders before leaving the counter, making sure everything was correct. It shows she genuinely cares about customer satisfaction. It’s the little things like this that make a big difference. Keep up the great work!“

“This is the cleanest and best Tim Hortons I’ve ever been to! Even when it gets busy in the afternoons, the staff always stay calm, friendly, and greet everyone with a smile. Great service, great atmosphere — I definitely recommend this Tim Hortons!“

“There's an individual there his name is Jacob! What a beautiful person he is I can see the glory and the light shine to his attitude I let him know as I let everyone I run into if they show the light they need to spread the light of God❣️🥰💖😇“

“This has always been my favourite tim hortons location! Lately I've been served mainly by Kota! I've never had such outstanding service! Always friendly, and makes a PERFECT double double every time! I can't thank her enough for always making my morning smooth, and starting with a smile ! Keep up the amazing job !“

“One of the best visiting in this Tim Hortons is the staff. Which you won’t find in most locations, here team members are polite, efficient, and patient, even during the busiest rush hours. They handle high volumes with professionalism and a calm attitude, keeping the line moving without making customers feel rushed.“

“Everytime I come in for my double double I'm served quickly and with a great vibes in the restaurant, the employees and supervisors seem to get along well and it shows in the environment, every weekday morning is a treat I've stopped using drive through just to enjoy the ambience and a lovely good morning joke from Grayson when hes on the till! finish my coffee before work of course, love hearing the banter and the laughter put into everyday....and it's the last place near me with Sour Cream Glazed donuts it has really improved in the last month or so!“

“Thank you to the supervisor that worked the drive-thru on Saturday night. she made the experience bearable, considering a jerk was beeping his horn behind me. he was so inconsiderate and rude also I had a rescue dog in the back that is sensitive to loud noises so my dog and myself we're extremely upset“

“This store is always very busy as its the only one in the Fourth Avenue corridor. The cafe is usually very clean although the odd time they have been so busy that the staff didn't get a chance to clean tables or empty garbage receptacles. The staff give very efficient service. One of the managers goes out of her way to help customers. I had one small issue a few months ago with a drink and she replaced it without question or charge. When I'm in this part of the city, I usually stop in.“

“I always visit this Tim Hortons……

I would like to special thanks Gurleen Kaur who greeted me with a lovely smile.. she was friendly ,attentive, going above & beyond to help me….. Everything was prepared with care & the hot chocolate was delicious Thanks again to Gurleen and the whole team for their excellent customer service“

“I usually stop by this Tim Hortons on my way to work, and I’m always impressed with how friendly and fast the service is. The staff actually seem happy to be there, which makes such a difference in the morning. My order is always right, the coffee is fresh, and the location is kept clean, even during busy hours. Special shoutout to the management team! it’s clear they run a tight ship and treat their staff well. Definitely one of the best Tim’s locations I’ve been to!“

“Had an amazing experience here! Everyone was super friendly and the food was great. Shoutout to the tall gentleman Reggie he was awesome and went above and beyond to help me understand the Tim Hortons App. He even got me set up, and now I'm collecting points. PERFECT SERVICE!“

“I visited this Tim Hortons and would highly recommend it.

Although it was busy when I visited in the walk in, I had a good experience, I waited a couple minutes in the line as I could tell they were busy but the service really made my day they wished me a Merry Christmas with smiles on their face and for an old man like myself who dosent get to see people everyday it made me happy.
What looks to be the manager was the kindest young lady and had a smile on her face while serving every customer this is what I love to see when I go into a place. You can tell all of the staff here get along nicely and respect their manager as she was so kind to them all and although they were busy they respected her and she respected them.
My coffees for my wife and I were made amazingly and so were our breakfast sandwiches, not only was the service good but so was the coffee and breakfast.
I would recommend this Tim Hortons to anyone looking for kindness and happiness in their day!“