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“Today I placed an order through the Tim Hortons app. Unfortunately, the delivery driver was rude to the wonderful staff, and as a result, one item from my order was left behind. That said, the in-store team handled the situation exceptionally well. After a great phone call with on-duty management, I was able to safely receive my missing item by reordering. To my surprise, they also included a $10 gift card.
Thank you to the staff and management for your professionalism, kindness, and excellent customer service. This experience truly reflects what Tim Hortons stands for.“
“Rashmeet provided such a wonderful customer service yesterday. I visited the Tim Hortons drive-thru with my family, and she was incredibly sweet, friendly, and welcoming.
She spoke so nicely with my family and made us feel very comfortable and appreciated.
Veey Good Staff. Thanks Tim Hortons for such an amazing customer service.“
“I came in earlier today and was very satisfied with a girl who I believe goes by Danica, gave me such great service! You don’t see much hardworking kids nowadays but it seemed to me she was doing multiple things at once while remaining calm and sufficient, keep up the good work!“