“This Tim hortons is one of the best around, every other tim's should learn the customer service from them,. Everybody is so nice while working hard. I've been coming here for years, and it doesn't matter what time of the day they're always that good.....“
“Today we had a bit of a mess up with our order, included confusion over a tims reward/offer. Elaine was outstanding in fixing for us and making no hassle and leaving me with a great experience and we will be returning thanks to her. She is a great member of this Tims team and I wanted her to get the recognition that she deserves which isn't always given in this industry. Thanks Elaine for making our experience wonderful and we really enjoyed our breakfast wraps this morning.“
“This is probably the most friendly Tim Hortons I've been to. Always greeted with a good morning and the drive thru has always been super fast for me. Sometimes they don't have dark roast but other than that, really good experience here.“
“good review: very friendly staff, always happy and chatty, gets most of our orders right, all food is always fresh bad review: can't get a simple tea right large tea TWO bags ONE and A HALF milk (even tho its right on the screen), coffee is always old and always serves the expired coffee before the fresh one, was told today that 2 and a half milk is not a big difference then 1 and a half milk. THEY ALSO SAID THEY WILL NO LONGER REPLACE MY TEA B.C ITS A EVERY OTHER DAY THING. this is NOT what tim hoetons stands for and you would never tell the owners or head office this.... would you?“
“They got the orders correct, the tables were obviously recently cleaned, but the vestibule was incredibly slippery and wet. I slipped and I saw another customer slip as well in the short time I was there. There should be a mat on the floor, especially in winter - like today.“
“Tho I don't visit this location often because it can be a bit sketchy sometimes, I wanted to leave a review for one of the staff (unfortunately I don't know their name). This staff is always joking with the customers and is always very positive. They have put a smile on my face on more than occasion and I really wished to recognize them.“
“Small but extremely busy all the time. Lots of staff on-hand who are very attentive and patient. Lots of product available at all times. Drive thru always had a long line but it moves at lighting speed as there are a crazy amount of staff available. Definitely one of the better operated franchises out there.“
“The service is always great with the women who work there, they always seem happy and eager to engage with customers.I would like to see a larger variety of items there like Ice Capps. The points machine doesn't work usually, unfortunately.“
“Another of Orillia’s better locations. By far the best service with very easy entering and exiting options. A very good selection of all foods and I honestly do not think I have ever been told they they are out of something I have ordered. Always smiling and pleasant. Enjoy using this location very much.“
“Good service and food as usual.Manager is very nice, wanted to buy an ice coffee reusable cup and they were sold out.The manager gave me the other one for free.Always had good service, food and drink from this location over the years.Thanks.“
“Drive thru and walk in takeoutNo seating or washroomsBusy location, so it was a bit of a wait but the team was trying to keep everything moving .There is a nice grass patch we sat on while enjoying our pit stopThe iced coffee didn't have much ice so it melted within the first 2 min and wasn't as cold as I would have liked but everything else was as expected !“