Comfort Food Restaurants near Whitby, ON

“Mary provided excellent customer services before even arriving to the restaurant to accommodate our large party. Tim was fabulous at serving. He was very attentive and keep the children entertained. On top of that, the food was fabulous. Excellent service and hospitality. We will be back. Thank you Kelsey’s Whitby (especially Tim and Mary).“

“Came here with my son for dinner tonight and had a great experience. The meal was excellent, and our server Camille was absolutely awesome—friendly, attentive, and made us feel very welcome. We both enjoyed our meal and will definitely be back!“

“The absolute worst customer service I have EVER experienced. Inadequately trained servers, the "manager" definitely could use some serious customer service training AND training with the payment system as he struggled with processing our bill. The food was served cold. We order a Chicken BLT wrap just before our meal ended To-Go and after waiting over 50 minutes for our takeout, we were told the takeout was busy with takeout orders for customers?? excuse me?? what are we?? We had just ordered 2 bar drinks, an appetizer and 2 main entres, so I guess we are not a customer. Unbelievable!! And then the manager proceeded to be combative with us when we began to rightfully complain. No apologies, no discount, nada! No surprise this place has a low rating...THEY'VE EARNED IT! 👎“

“Cam and Jason were both outstanding. They were friendly, attentive, and made sure everything ran smoothly from start to finish. They kept drinks full, checked in regularly without being intrusive, and created a welcoming atmosphere for everyone. Their teamwork was excellent, and they handled everything professionally while still being personable and engaging. They went above and beyond to ensure a great experience, and their positive attitudes did not go unnoticed. Highly recommend both of them and would be happy to be served by them again.“

“Megan was great, she was very quick, friendly and knowledgeable of the menu. The tables were a little sticky and very humid in the restaurant- with many water marks on the ceiling. Just a reflection on the owner, not Megan or the chefs - food was very hot and accurate representation of the menu!“

“We were a party of 4, one member of our group had serious mobility struggles . All staff around us went beyond reasonable expectations, demonstrating so much patience and making efforts to accommodate some irregular requests. The staff was so considerate and helpful, I can begin to explain how helpful it was in a stressful situation. Their kindness did not go unnoticed … service was top notch - food was alright - mashed potatoes were terrible but otherwise, would recommend ! Thank you.“

“Have come here a few times and the food is always good. Today we went out together as a family and one of the meals was not cooked the way we liked. We told our server, Clara who was very helpful and she offered to remake it or get us something else.

We finished the dish except for the part we didn’t like but when the bill came Clara had removed it. Which we didn’t even ask for. It was a very nice gesture to keep customers happy.

The food overall was enjoyable especially the chicken tenders. We will go back.

Thank you.“

“We're back again just before Easter!!! Maria again made our Easter meal! She's enthusiastic, kind, and welcoming. The food was delicious and well prepared. Your staff here are wonderful and are such a blessing. Thank you again!🐇“

“We recently went for a family night out and had dinner here. Linda was our sever and was fantastic. Not only did she entertain my terrible “listen Linda” jokes, but she had some funny jokes of her own. Dinner was delicious and Linda checked in on us frequently. We will definitely come back.“

“I have always loved this restaurant, the food arrives quickly and Is always hot & fresh, nice waitresses, make you feel at home“

“I have a permanent disability, and I came to this restaurant to celebrate my grandma’s 80th birthday. Our waitress was named Sarah and she provided our table with excellent service. She took all our orders properly, and had the food served so quick, considering we were a larger group. My 3 children were quite loud, and yet our server was extremely patient and tolerant of my noisy kids. Most waitresses would never be so tolerant. Dessert was very good also. We had a very good time and a delicious meal. We will return next year.“

“We went to Symposium for our anniversary and what an amazing night! Our server Jaime was beyond amazing. Extremely welcoming and fantastic customer service. I recently came home from a trip in Bermuda and asked the bartender to make me a 'Bermudian Rum Swizzle' and Sawan did not disappoint! He nailed it right on the pin! The food was delicious and compliments to the chef! We also indulged in their tiramisu cake as our dessert and my goodness, the flavor! So fresh! All in all, an extremely wonderful night thanks to Jaime and Sawan!“

“Absolutely fantastic service and great food at a great price in my opinion. large portions so I have a snack later!!! Highly recommend for families and students!!!“