Customers` Favorites
Customers` Favorites
“Josie was such a great server. Super friendly and very accommodating. She paid very close attention to us and barely kept us waiting for any request. I’m definitely coming back whenever I’m craving Swiss chalet and Josie is working!“
Customers` Favorites
“We went here for brunch with another couple and there were less than 10 tables occupied in this restaurant so getting a table was not difficult. The servers were excellent and attentive but unfortunately the mug I received had lipstick stains on it so it had to be sent back and the poached eggs were fully cooked when I asked for soft. Unfortunately they made these mistakes with the low occupancy which sadly indicates why it's not packed.“
Customers` Favorites
“The absolute worst customer service I have EVER experienced. Inadequately trained servers, the "manager" definitely could use some serious customer service training AND training with the payment system as he struggled with processing our bill. The food was served cold. We order a Chicken BLT wrap just before our meal ended To-Go and after waiting over 50 minutes for our takeout, we were told the takeout was busy with takeout orders for customers?? excuse me?? what are we?? We had just ordered 2 bar drinks, an appetizer and 2 main entres, so I guess we are not a customer. Unbelievable!! And then the manager proceeded to be combative with us when we began to rightfully complain. No apologies, no discount, nada! No surprise this place has a low rating...THEY'VE EARNED IT! 👎“
Customers` Favorites
“Megan was great, she was very quick, friendly and knowledgeable of the menu. The tables were a little sticky and very humid in the restaurant- with many water marks on the ceiling. Just a reflection on the owner, not Megan or the chefs - food was very hot and accurate representation of the menu!“
Customers` Favorites
“We were a party of 4, one member of our group had serious mobility struggles . All staff around us went beyond reasonable expectations, demonstrating so much patience and making efforts to accommodate some irregular requests. The staff was so considerate and helpful, I can begin to explain how helpful it was in a stressful situation. Their kindness did not go unnoticed … service was top notch - food was alright - mashed potatoes were terrible but otherwise, would recommend ! Thank you.“
Customers` Favorites
“We had a fantastic experience at Kelsey's. We brought our family which was a party of 9 and included 5 small children. The staff were all accommodating and perceptive to our needs including ordering the kids meals first so that they did not have to wait very long to start eating. The food quality was excellent. We ordered a variety of items and all were good quality and delicious. Thanks Kelsey's for a great experience!“
Customers` Favorites
“We're back again just before Easter!!! Maria again made our Easter meal! She's enthusiastic, kind, and welcoming. The food was delicious and well prepared. Your staff here are wonderful and are such a blessing. Thank you again!🐇“
Customers` Favorites
“I have always loved this restaurant, the food arrives quickly and Is always hot & fresh, nice waitresses, make you feel at home“
Customers` Favorites
“We went to Symposium for our anniversary and what an amazing night! Our server Jaime was beyond amazing. Extremely welcoming and fantastic customer service. I recently came home from a trip in Bermuda and asked the bartender to make me a 'Bermudian Rum Swizzle' and Sawan did not disappoint! He nailed it right on the pin! The food was delicious and compliments to the chef! We also indulged in their tiramisu cake as our dessert and my goodness, the flavor! So fresh! All in all, an extremely wonderful night thanks to Jaime and Sawan!“
Customers` Favorites
“I love this place honestly, the service was amazing and there was a great employee named Zoey she was very nice and made the atmosphere welcoming and friendly I would come back to this location and this place. The food and service was amazing I will be coming again in the future“
Customers` Favorites
“I have a permanent disability, and I came to this restaurant to celebrate my grandma’s 80th birthday. Our waitress was named Sarah and she provided our table with excellent service. She took all our orders properly, and had the food served so quick, considering we were a larger group. My 3 children were quite loud, and yet our server was extremely patient and tolerant of my noisy kids. Most waitresses would never be so tolerant. Dessert was very good also. We had a very good time and a delicious meal. We will return next year.“
Customers` Favorites
“Absolutely fantastic service and great food at a great price in my opinion. large portions so I have a snack later!!! Highly recommend for families and students!!!“
Customers` Favorites
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“Went with my family for a birthday dinner. The food was delicious and the service was great! The server also overheard it was my birthday and comp'd my dessert which was very nice and unexpected. I haven't been to a Kelsey's in quite a while, but this experience will definitely have me coming back soon.“