Customers` Favorites
“This place is great. Lucky enough to have been invited there for New Year’s Eve. It’s a very welcoming atmosphere with a family feel to it. The service is great and the prices are more than fair. I think I’ve a new spot to hand out with good genuine people.“
“I have lived in Whitby for nearly 8 years and just recently was invited to The Downpatrick, where I enjoyed a harp with cordial. The staff and guests were very inviting. I would love to go back again where it will definitely remind me of the TV show Cheers, where everyone knows your name ?“
Customers` Favorites
“I had the delicious chicken quesadillas again last night, with sweet potato fries. The food at the Gryphon is always consistent and delicious. Thank you!“
Customers` Favorites
“The absolute worst customer service I have EVER experienced. Inadequately trained servers, the "manager" definitely could use some serious customer service training AND training with the payment system as he struggled with processing our bill. The food was served cold. We order a Chicken BLT wrap just before our meal ended To-Go and after waiting over 50 minutes for our takeout, we were told the takeout was busy with takeout orders for customers?? excuse me?? what are we?? We had just ordered 2 bar drinks, an appetizer and 2 main entres, so I guess we are not a customer. Unbelievable!! And then the manager proceeded to be combative with us when we began to rightfully complain. No apologies, no discount, nada! No surprise this place has a low rating...THEY'VE EARNED IT! 👎“
Customers` Favorites
“Michelle's is a great place to bring your friends, play some pool and have some great food. Food is available for takeout for anyone interested in picking up. It is always filled with patrons of all ages. Even has a semi-separate party room to host small events. Totally worth checking out!!“
Customers` Favorites
“scratch made food, excellent service! We will definitely be back“
Customers` Favorites
“The staff in place are excellent! They help create a great vibe!!“
Customers` Favorites
“I've been here several times over the years and everything we've ordered has already tasted great! I also was particularly impressed with out server Hailey - she was incredibly attentive, helpful and kind and really went above and beyond!
I have food allergies that limit what I can eat and previously had an experience there, where the thing I was allergic to showed up on my plate. I think this was a one off as Ive never had anything like this happen other times Ive gone. And Hailey and the kitchen last night really took a lot of time and care to make sure what i was ordering was safe and she did it with so much patience. Thank you for setting the bar so high Hailey!“
Customers` Favorites
“Just wanted to say a big thank you Dave's birthday was a hit thanks to the awesome staff and amazing food, everyone there was very impressed, thanks again. Nadine and Dave“
Customers` Favorites
“Was in this evening with my wife trying to enjoy a date night. It would have been a lovely evening except for the unruly, screaming, annoying children at a booth on their own while all the parents sat at another table ignoring them. The manager did nothing to address this behaviour and actually seemed to just ignore it. Our wait staff was also annoyed by the children’s behaviour. No one wants to be in a pub listening to annoying children when the manager and parents choose to just ignore it. Do not bother attending here if you don’t want a chuck e cheese atmosphere.“
Customers` Favorites
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“Thank you again for another fantastic meal! Great portions and great prices! Food is always fresh and delicious!“