Customers` Favorites
“I have lived in Whitby for nearly 8 years and just recently was invited to The Downpatrick, where I enjoyed a harp with cordial. The staff and guests were very inviting. I would love to go back again where it will definitely remind me of the TV show Cheers, where everyone knows your name ?“
“This place is great. Lucky enough to have been invited there for New Year’s Eve. It’s a very welcoming atmosphere with a family feel to it. The service is great and the prices are more than fair. I think I’ve a new spot to hand out with good genuine people.“
Customers` Favorites
“I had the delicious chicken quesadillas again last night, with sweet potato fries. The food at the Gryphon is always consistent and delicious. Thank you!“
Customers` Favorites
“Michelle's is a great place to bring your friends, play some pool and have some great food. Food is available for takeout for anyone interested in picking up. It is always filled with patrons of all ages. Even has a semi-separate party room to host small events. Totally worth checking out!!“
Customers` Favorites
“The absolute worst customer service I have EVER experienced. Inadequately trained servers, the "manager" definitely could use some serious customer service training AND training with the payment system as he struggled with processing our bill. The food was served cold. We order a Chicken BLT wrap just before our meal ended To-Go and after waiting over 50 minutes for our takeout, we were told the takeout was busy with takeout orders for customers?? excuse me?? what are we?? We had just ordered 2 bar drinks, an appetizer and 2 main entres, so I guess we are not a customer. Unbelievable!! And then the manager proceeded to be combative with us when we began to rightfully complain. No apologies, no discount, nada! No surprise this place has a low rating...THEY'VE EARNED IT! 👎“
Customers` Favorites
“scratch made food, excellent service! We will definitely be back“
Customers` Favorites
“The staff in place are excellent! They help create a great vibe!!“
Customers` Favorites
“A really enjoyable pub with a great patio, good atmosphere and an easygoing feel that makes you want to stay awhile. There are specials throughout the week, so there seems to be something for just about everyone. The food was okay. We had the rib and wing special; my fault for letting things get a little cold, but the wings dusted with Sri Lankan 9 spice were interesting and nicely done. I’d probably try something different next time. The 3-Speed was a little off in taste and could have been colder, so I suspect the tap lines need some attention. The wine, however, was excellent and generously poured.
What really stood out was the service. Asmitha (I believe that was her name) was terrific from start to finish. What a wonderful young woman! She was attentive without hovering, genuinely knowledgeable about the menu, very easy to talk to and clearly invested in making sure we were looked after and had a good time. She brought an energy to the table that made the entire visit feel more personal. That kind of service can completely change how you experience a place, and it did here.
I would honestly come back just to be looked after by her again.
Many thanks and keep up what you are doing - you were great!“
Customers` Favorites
“Just wanted to say a big thank you Dave's birthday was a hit thanks to the awesome staff and amazing food, everyone there was very impressed, thanks again. Nadine and Dave“
Customers` Favorites
“Was in this evening with my wife trying to enjoy a date night. It would have been a lovely evening except for the unruly, screaming, annoying children at a booth on their own while all the parents sat at another table ignoring them. The manager did nothing to address this behaviour and actually seemed to just ignore it. Our wait staff was also annoyed by the children’s behaviour. No one wants to be in a pub listening to annoying children when the manager and parents choose to just ignore it. Do not bother attending here if you don’t want a chuck e cheese atmosphere.“
Customers` Favorites
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“Thank you again for another fantastic meal! Great portions and great prices! Food is always fresh and delicious!“