“It was a great experience on a personal level. I had brought my 78 year old Mom and she did her very first order on the kiosk. A medium Strawberry Milk Shake delivered to our table also. I had ordered her and I 1/4lb'er w/cheese and share a medium fry. On my rating the food was normal, the online service was/is above average. The atmosphere was full of 'ethnically confused' hispanic/latino/mexican highschool kids calling eachother the 'n-word' left and right. Do they not know they are not of any sort of African or Ethiopian decent? Other than that, it was a great experience with my Mom. (Still teaching her how to use her cellphone.)“
“It was late and probably one of the best experiences I have ever had from a McDonald's. They were fast and accurate. As I ordered for 4 they put me in drive through parking to wait for the order, when it came out which was not long the gentleman ran our order out and before leaving he stood there and asked us to check it for entire order was correct. It was spot on and very speedy. Only worry was the sketchy homeless and drug use that was going on in there parking lot and surrounding area.“
“One of the only mcdonalds locations around that still has a playground for the kids.Reminds me of the 90s when I was a kid ?The food is always good, the staff actually bring your food to your table (never seen that at a McDonald's before) and my son made some new friends on the playground! 10/10 for McDonalds!“
“Normally, I have nothing but praise for this restaurant. They are kind, friendly and fast. The food is good and usually they get my order just right, which is saying something because we always special order. Literally, every time!However, today, they must've been having a day! At the drive-thru order kiosk, I was in the middle of placing my order, and the person cut me off and told me to go to the window. I had to then repeat my order because I wasn't done. So that's twice that I had to say my order. I then got up to the window. She said what she thought my order was. I told her no and repeated my order. She said it back to me and had it wrong. So I repeated it again. She said ok. So if you're counting, that's now four times I've said my order. I drive forward to the next window. I'm completely unsure whether or not I'm going to get the correct food at this point. So, the lady hands me my food, I ask her if it's my order (now, five times I've repeated my order). She says yes, that's your order, repeating the order back to me. Now, at this point, you'd think I would have been smart enough to look in the bag before driving away... NO, NOT SO MUCH!!! But I trusted that last lady. Big mistake! I get home. IT'S THE WRONG FOOD!!! Ok, to be fair, they had only added an egg to my son's sausage McMuffin, so he was able to take it off, and the problem was fixed easily enough. ? But O! M! G! How does one repeat themselves FIVE times, and they STILL get it wrong!?!?!OK, OK, OK. Take this with a grain of salt, though, folks. As a funny story. Because, normally... these guys are on top of their game. And the food is good, hot, and correct. They just must've been having a day today! But aren't we all allowed to have those once in a while?Having said all that... I do want to give a shout-out to Anthony. He always identifies himself in the drive thru. He's friendly and professional. And it seems as though he actually cares about his job! That's really enjoyable and refreshing!“
“This comment is in appreciation for Noemi. She is the reason I'm making a review. I ordered a large fry and a coffee. The large fry was only about 3/4 full maybe half? Noemi corrected it immediately. It was obvious to me that that she wanted to make sure that I was happy with my order. Thank you, Noemi(Great service)“
“Outstanding Store with Great Employees that truly show joy working and serving their customers. I do recommend this Store, but all the Stores in the Salem Area are also Outstanding and have made me a returning Customer for over 35 years. Thank you for making my Life more enjoyable day to day.“
“Finally, a McDonald's that knows how to do it right from start to finish. The manager, I believe she said her name was Jennifer, made sure everything was correct n made sure hot fries were served. If y'all lose her, you will lose a great valuable employee. I live in Portland, Oregon n they can't seem to get anything right up here but this store here....KUDOS!!!!!!! They need to do a video on customer service that ALL McDonald's need to use as a training video. Very pleased to have stopped here for dinner.“
“We did not go into the store, but we did car side. We did however observe what was happening outside. There were homeless people outside. One was smoking a crack pipe and had an aggressive dog. I do feel for the homeless, but everyone should feel safe when trying to enter the store.“
“I take back the last review for 1 star that said "Joke of a place you will wait 25 min for a water. And im not joking i waited 25 min for a water"Since the review this location has always given me a feedback slip with the currernt and relevant contact info for getting real change made. The staff is far more kind and efficiant. Only downside is if the pos is out they will not help with dash orders. Even if you hsve the orde4 on ya phone but thats a store policy thing and nothing to do with the employees. Wish i could see name tags to call out 2 great employees“
“They have really good burgers and fries. It’s a nice meal when you’re in a hurry or having a bad day. Recently I got order #666 and that made my entire week. I framed the receipt as a keepsake. Enjoy the little things. I love getting the 2 cheeseburger meal a few times a month. Makes me happy.“