Dunkin' Donuts in Philadelphia

“He should be recognized The store in Greenmount Maryland is the nicest store I've ever been in always says thank you have a good day to everyone always great attitudes he says thank you to every customer. He should be recognized by the company. Have a great day and thank you“

“I've tried a few other dunkin in the neighborhood on uber eats and the order would be wrong or sandwich not cooked/melted all the way. I finally found this store and saw 5 stars so decided to try them. I was so glad I did. I've ordered quite a few times and it's always right, delicious and fresh! I decided to stop in today and every last staff was friendly and warm. I asked for the manager to let her know I order on uber and coming in just showed me even more why they deserve 5 stars ?. Keep up the great work!“

“This is my neighborhood Dunkin, I've been going here for years. They've got conscientious, friendly staff, always quick with my order so I'm in, out and on my way. This is the only Dunkin that gets my coffee right every time, no matter who makes it. My daughter got me a Mother's Day treat from here recently, everything was perfect, as usual.“

“I barely come to this Dunkin. However, I traveled much farther just to come here because it was an overall better experience. It was much cleaner than the one closer to me. The floors didn’t have any trash. The employees were always cleaning around themselves. The cashier was very polite and pleasant with the party I enter with. We were very indecisive about our order. When we finally ordered, even the employees in the back who were completing drive through orders. Helped finished up our order. The front staff even gave us a free hot chocolate due to a delay that was caused from hot chocolate machine. It was not working properly. They had to fix it first.God bless your store“

“I am in this store frequently (they're right by my job and my boss has a Dunkin addiction, lol). Anyway, I love the service here, especially by the manager on the morning, and the malr employees on the afternoons and evenings. The couple of times I have ever had to have them fix a mistake, they did it quickly, and with a minimum of attitude (though both times, it was young women who gave me attitude, the young men were sweet and apologetic). The only thing I would say needs improvement is the lobby needing to be cleaned properly.“

“This is by far the best location of DD. I work all the way downtown Center City, and was going to the location near my job. However, since 66th is not far from me, I buy my coffee here. And Just heat it up once I get o work downtown. The workers are nice & sweet. The inside is clean, and it's never crowded. So this will for sure be my go to DD spot.“

“The corn muffins W/ butter ? and I spotted some hushbrowns stuffed with cheese, Insha-Allah I'll try some next week, they looked de-lish ? . On the conner of Wayne & Chelten Ave. over in Germantown, the drive-thru is jammed by 6:30AM , walk in is faster. I usually make my own breakfast after, I feed the cats that is ?“

“gitesh deserves a higher salary from this company because he is the best player on the entire team and he has been working for this dump for years and years now! Either give him a raise or give him a better job. I think this store would have no choice but to close its doors without that man so you better respect him as an employee or have fun loosing money lol. ✌🏻“

“Very nice place to eat, stop for coffee or a cold drink...the people here are very nice, they treat you like family when you come in the door. I love the hash browns and my kids love the wake up wraps...just enough for their little hands...I am not a fan of the hot coffee, but the frozen coffee is off the wall..“

“I made an order through the drive thru around noon today and I just wanted to say how amazing the service was! The man at the window, Tristan was amazing. He has such a great personality and helped me with my Dunkin' rewards on the app.

The food is always good at Dunkin', but at other locations the workers are not so nice. I would definitely recommend this location in Morrell Plaza. They have 2 places to order at the drive thru for quick service, and they have workers like Tristan who love their job and help to brighten your day!

I got the loaded hashbrowns, egg white and veggie omelette bites, and a turkey sausage wake-up wrap. all delicious!“

“Good place, gd service, haven't get any issues. They always make everything right. Also the coffee have the right sugar. I think is a china that most of the time is getting my order,most of the time she speak Spanish, lol I she talk clear and nice,I give her that.🌟“

“I had a nice time at dunkin' donuts this morning. My iced coffee was good but one thing that was bothering me was that it was extremely crowded inside of the dunkin' donuts and the employees were taking orders like one person's order every 5 minutes or“

“For years I’ve tried many DDs in Philly & NJ and this is my favorite. First thing in the morning between 5:00–6:00, the ladies are always on point with my coffee and sandwiches - their service and kind voices whether over the speaker or at the service window hasn’t gone unnoticed. I appreciate them - God bless.“

“The servers are great, fast, an courteous. We always come in for a latte hot or cold when we’re in the area. Good service, I always leave them a tip cause I see they’re fast, and how hard it is, but they handle it making sure ppl are served with coffee on time. I appreciate that. Thank you to the them all at this particular DD❣️“

“Some of the staff are friendly and other than that what can I say it's Dunkin' Donuts a bit pricey anymore. Most of the staff is friendly ran into one yesterday morning who looks to be Ukrainian or something the rest of them are Indian I bought two Donuts and she's looking at me and looking at the tip cup like I owed her something bad enough I paid almost $3 for two Donuts I'm not tipping you“

“This Dunkin location has very professional staff that are working hard, trying to rush out orders. I just have a problem with the one worker yelling at customers from across the room saying "I'll be right with you." We know you see us waiting. Don't yell at every single customer though.“

“Well since I been there for 4 years I made friends into family and I love the service the food and drinks and the workers are fabulous and respectful so stop by make some friends we have fun and enjoy the laughs and come get some good sandwiches and great coffee hope to see you soon 😊“

“I like this location only. The guy that makes the sandwiches makes mine just how I like it. Other locations give me attitude or don't want to do it so I don't eat at dunking like that anymore, but when I do I go to this location only.“

“My family and I have been coming to this dunkin for years before they remodeled. The service is still great! We still come here everyday to get our coffee and iced teas no sugar. Having the drive through helps tremendously if your on the go.“

“They are always nice to me here. The order is always ready when I go pick it up. There's usually parking space but not that many.

Parking: It's a small parking lot. Sometimes it's full. Sometimes it's not and it's a weird intersection because it has three corners“

“Best quality of coffee in Philly, would drive a few miles here than somewhere close bc of how good it is, and how the coffee is persistent, good customer experience, clean store. You can taste the difference in quality here compared to other Dunkin’s. ?

Parking: parking lot ?“

“My go to dunkin every morning. I order the same thing all the time so when I show up they already know what I want. The employee's there are amazing, they can probably use some help at times, but they are really great with customer service and trying to get everyone in and out as fast as they can.“

“I come here almost everyday the morning crew is wonder coffee always fresh And my order comes out right but everytime it hits afternoon it’s a whole different dunkin the employees refuse to take orders will tell you they not taking orders unless it’s the kiosk or drive threw after you waited nice patiently“

“I recently had the pleasure of bringing my vehicle to these guys for new struts and a motor belt. Now I must say finding parts for my car and people that know how to actually work on cars like mine has been a challenge.

I couldn’t be more impressed with the level of professionalism and expertise displayed by the staff . From the moment I walked in, I was greeted warmly and felt like a valued customer.“

“This location used to be my favorite but it’s hit or miss now. I can say that it’s a 50/50 chance that my coffee will be made as I order it and I order the same thing every time. The staff here is nice and I’ve never had any issues with them though.“

“I visited Dunkin' on September 3rd around 6:30 p.m., and I just want to take a moment to recognize the two workers who were there. They were incredibly nice and welcoming from the moment I walked in. Their friendly attitude and warm service made my visit a great experience. I really appreciate the positive energy they brought, and I hope they get the acknowledgment they deserve for their excellent customer service“

“This spot was the light in the darkness. Late for your flight? Dunkin. Fast, good portions for prices, and nice folk running it. I had a grilled cheese pesto sandwich, 6 piece hash brown (which was wayyy tastier than I expected), and a chocolate Bavarian creme donut. 10 bucks, perfectly reasonable. After a long day, little sleep, and a rush to get something quick before my flight, Dunkin nailed it ?“

“A place in the center with easy access, friendly workers, clean place, a good space to share a coffee in company.

Kid-friendliness: Excellent space to bring children.

Wheelchair accessibility: The entrance is easily accessible for people with disabilities, and ordering is easy.“

“A positive atmosphere from the moment you walk in. The employees always have a smile on their face and if you frequent there, they try to remember your name or what you order. It's clean and the service is fast. I really appreciate the service in the morning. When I need a great cup of coffee or something sweet.“

“For my work I sometimes I have to put in very large box of joe coffee and hot chocolate orders along with large orders for dozens of donuts. This location is my favorite to frequent as they are always so helpful if I call a day ahead and go through the order. They had a total of ten box of joes and 12 dozen donuts all ready for me the following day at the time I requested. They even went above and beyond and loaded up everything in my car, which was so appreciated! The location is super clean and everyone is so friendly and happy to help whether my order is small or very large for work. HIGHLY recommend!!!“

“This is one of my favorite Dunkins'. They are friendly, except for one of the ladies and they get my mobile order correct. I have only had maybe two times that it wasn't and they corrected the error right away. It's busy on weekday mornings but not too bad. Nice stop for breakfast.

Parking: A little hard to park in the mornings.“

“The best male crew ever! Such hard working young black men…..professional,fast,social just the best they deserve a big raise!!!!

Kid-friendliness: The employees interact great with the kids while demonstrating patience

Parking: Never had a problem with parking“

“I come to this dunkin all the time for a latte. Lately for some reason you can’t order a Latte from the app with whole milk. You also can’t order one from Door Dash,Uber etc with whole milk. So instead of ordering from the Dunkin App I now have to go thru the drive thru or inside to order. Not sure what the issue is with the whole milk but please fix this thanks!“

“There's a lot of people working here if you are trying to get in and out with your food. I walked in, made a kiosk order and it was done in about 1-2minutes. Food didn't look like it was slapped together sloppy like so I'd say go to this Dunkin rather than the one lurking on Cottman ave. They are both close, but Cottman Dunkin is too difficult to get in to with the traffic lingering there all the time during the day“

“I'm Grateful to the Cashier this morning I had a problem with duncan donut app Cashier was very Friendly Outstanding and professional Icould have cried I was so happy that I'm able to use my phobe to pay erc.Thanks so much for being you“

“This is one of my favorite locations to visit !! The staff here are incredibly amazing ! They are always so friendly and so welcoming every morning, no matter how busy they are! But what amazes me the most is that no matter how busy they are, they never make my stuff wrong! I enjoy coming to this location every morning because these employees make my day!

Parking: In a parking lot with plenty of spaces.

Kid-friendliness: This is one amazing staff! The young man Michael is one of the friendliest and most pleasant person!

Wheelchair accessibility: Handicap parking located right in the front of the store with a ramp for wheel chair accessibility.“

“I've been going to this particular Dunkin Donuts for over 10 years. Overall, Dunkin has always had inconsistent quality across the entire franchise, but this spot is good in retrospect. The morning drive-thru greeter has always had an upbeat positive attitude, more than the other local options. The site is rather small, so the morning rush hour drive-thru lines get awkward fast as it starts to spill out into the main road. Atmosphere is rather limited as well as it's more of a come and go spot.“

“I just came here around 11:30 1/27 and this woman (I already forget her name, so stressed about flying, I think Melissa. I think a higher level employee) made me a traditional cappuccino or Macchiato or whatever. I asked for all foam no milk with my espresso and she made the most beautiful coffee. So professional. 10/5 stars. Great job 👏 great price, especially for airport. I paid $6 for my drink which also had an extra shot.

Duncan needs to raise the limit on how much you can tip on a card because you have people out here giving excellent service.“

“Cool selection of donations! Digital ordering like at McDonalds. Then everything happens very quickly. Quality is very consistent. The coffee is good but not great. The waitress is very busy with a police officer who gets his donations like in an American movie?Here we were approached by a bizarre gentleman who told us even more bizarre stories.So all in all an exciting experience that makes the very American chain interesting! (nothing invented!)

Wheelchair accessibility: Yes, at ground level“

“This is my absolute favorite DD store. They are efficient and the staff is very friendly. I use the DD app to order ahead and I have never waited longer than 2 minutes for my order. In fact, 98% of the time I don't have to wait. By the time I get out of the car and walk in my perfectly prepared coffee is ready and waiting for me to pick up. It is also located in a shopping center so there is always parking available. Love this Dunkin“

“Love the manager and workers weekdays . They open on time. Workers are friendly. I am there 5am a few times a week. Correction only when the manager is there is service good. Totally mess up my order this morning. And I ordered ahead my order wasn’t ready. Atmosphere gets messed up by man asking me to buy him something. That morning manager runs the store excellent“

“This place always amazed me. There would be a long, long line all the way to the door or outside and yet you are usually served and out of the door with order in hand quicker than most coffee places that only have a couple of people in line ahead of you.It’s very true to many places in Philly that are used to serving a lot of customers - you had better know what you want to order by the time you reach the front of the line and there is plenty of yelling going on in the food preparation area.The supervisor and team always worked with urgency to get the food and drinks ready to go quickly. I’ve yet to see any level of service with quality and urgency outside of Philadelphia.At first, it might seem a bit odd for non Philadelphians to hear all the loud voices and the bluntness toward both customers and staff but it’s kind of the Philly way and it beats standing around waiting for people to take action.The location or area tends to get a bad reputation but that’s mostly due to incidents that happened many many years ago. TU has plenty of security and patrols that make the area safer than many college areas in the US, especially for a major city.“

“This Dunkin’ Donuts is the best dunkin in the entire North East region of Philadelphia! BEST QUALITY DONUTS, BEST SERVICE, FRIENDLIEST STAFF, FAST SERVICE and the best part is I can get gas while getting my food at the same time. Perfect when you’re in a pinch 24/7 😎“

“I love this location my ice coffee is always made with love ❤️ and the staff are very welcoming. I don’t remember the lady name but I remember she remembered my name just from me using the kiosk machine and one day I went to the counter and she knew my name when my drunk was ready. That made smile and feel good inside.“

“I would say that this is one of the best Dunkin drive-through in Philadelphia. The staff members are always pleasant and the service is normally quick unless you are coming during rush-hour I always use this location when I’m in the area and recommend this to anyone who is looking for a quick grab to go coffee and breakfast“

“Only ordered coffee here. Staff seemed nice enough. Issue, as others have said, was the bathroom. They only had the key to the men's room and it wasn't really that clean. There also wasn't a sign saying you need to ask for the “

“Awesome?

Parking: Great parking space but don’t park unless you are going to buy something. You should always support any businesses if you are going to park in their parking lot.

Kid-friendliness: This is definitely a place you can bring your kids and family.“

“Was there yesterday,left my wallet there yesterday,went back 4 hr later tracing all the places that I had visited, it was found by a spanish young servers,she was holding my wallet with all the money and documents intactact,and she refused to take a reward money,you don't see that honesty any more, FANTASTIC>“

“Employees are friendly and mobile orders are promptly ready. A big thing that detracts from the store is the regular presence of individuals who provide the “door opening for tips” service - regardless of your interest. I kinda wish they’d put up some no loitering signs and shoo non-customers away.“

“It's fast food and fast coffee.
Personally I don't drink coffee so my rating of there coffee is limited .

Parking: It's a small DD parking lot is limited and street parking is very limited . Better going through the drive in.“