KFC in Philadelphia

“Store is always criminally understaffed
The heavy set white man with the glasses seems to be the only consistent whenever I go there & he works his butt off
Often tells customers at the drive thru window to go around & park their car for a few minutes & he will bring their food out to them
I dont know if the employees just dont show up to work or its just management just doesn't hire enough people but something really needs to be done“

“Best service ever in the drive through! They don’t even know where just came from a horrible experience at the nearby McDonald’s where I was treated poorly. They don’t even know this. So I went to pay for my food and the very kind young lady says there’s a 16 min wait for fresh original, no problem I’ll take crispy. Then the manager ZAIR (idk if I spelled that right” offers to make it fresh. I appreciate him so much because he did not have to accommodate me at ALL. That made my day because I was just treated so poorly at a nearby restaurant and they were so nice about it.i would travel from upper Darby where i live to work with with this team“

“People say when we’re in our hood we get horrible service well I went here back a week ago drive thru there a Muslim sister named Ms T I believe she was so kind a smile on her face I let her know her service is appreciated and she wished me a blessed day on purpose what she demonstrated to me and also her staff speaks volumes !!! Just because we’re in what some call “The Hood” does not mean we can’t get great service and by the way the chicken was sooooooo 😊“

“This place been here for as long as I can remember. I sometimes come here after a long day of work and have to travel back home to Delaware after work. These people are so thorough. The food is fresh and the service is fast. I used to live around here and the food was great than!! Whoever is managing this place is doing a good job!!!“

“It is currently wendnesday at 10:36pm and I am talking about the super personable drive thru-attendant who I encountered on Monday at 7pm. I cannot remember her name, but she provided the best Fast Food employee interaction that I have ever had in my life. My wife typically asks a bunch of extra questions about random stuff and she was super polite and even had us laughing. Simultaneously she was telling other staff members to not use certain fries and through those away because they were old and to give people Fresh fries. It seemed very authentic and not just for show. Whoever she is, I hope I learn her name, and I hope she gets some sort of incentive from this positive review. Hats off to her.“

“I never forget that sale about 12 years back. It was10 pieces of chicken in a bucket for 10 dollars. For one month. So, you know I had to represent the whole month until the sale ended. Let me tell you, it was worth it, and that chicken and some beer works out pretty good together. I went every day after work. And I will never forget that. Shout out to Second and Allegheny's Kentucky fried chicken. We in the future now, but I just wanted to say thanks for that fried chicken sale back in the day.“

“This is my favorite KFC that I’ve ever been to. I used to come here all the time but I moved to Delaware but today I was in Philly for something and went out my way to stop at this KFC because I have always appreciated the good food and fast service here and it was very good as usual. Plus the staff working there was very friendly. The KFC in Delaware where I live now is not like this, trust me.“

“Staff is absolutely wonderful! Food was amazing. But the bathroom is inexcusable as well as the lack of necessary items- bottled water and cookies and I’m SURE there’s more. Corporate needs to step in and fix up that bathroom those poor employees!“

“They made a great impression on me after 20 yrs of not eating it cause my grandfather died all he ate was KFC n today they didn't disappoint manager was respectful and so was the crew gave the cashier 3 dollars for a tip I'm coming back“

“My fiance and me got food on sunday at 6.50 pm. He was helped by an amazing gentleman who's name he didnt get. After talking after he was really helpful helping my fiance navigate the food I wanted. They talked about how this gentleman used to work at a south philly location. My fiance asked him are you the owner he said he was the manager. He said he though he was the owner cause of how much pride he took in his job and they he seemed like he really enjoyed being there. Once he came back and told me I called to get this managers name cause I wanted him to be recognized. He asked my fiance when he was asking questions about the menu and said sorry I havent had kfc for a number of years but my wife really wanted it. ( were not legally married but we've been together for 12 yrs). This gentleman replied with how come its been so long since you've been here. Our closest lication on frankford and academy closed. After the interaction and the food. This manager who shook my fiance hand and provided great service and yummy food. He may have just turned this into a regular sunday kfc night for us which means I dont have too cook. So manager on duty at 6.50pm sunday the 19th. Thank you for going above and beyond and hopefully he sees this or his higher up do and realize when you have ppl who enjoy there job it makes it so us as the customers want to come back love kfc. I really wanted to put this up for that gentleman. This is definitely the kind of manager you wanna keep so treat that manager right!!“

“This is one of the best Taco Bell store I’ve been to in the north east. The food quality was better than most places. Most of all the cashier max was amazing. He definitely provided a pleasant customer service. He was very patient, understanding and knew a lot about the menu.“

“All of the staff was extra courteous there was a new counterperson and he was absolutely customer friendly when he asked for help from another coworker and they all help and work together I seen a tremendous amount of teamwork and the manager was so personable with her staff it was it was a nice KFC experience that I have ever experienced I left their smiling Yes and the food was great, however, I don't blame the staff but the very very small drumsticks were a disappointment for a the $21
I paid for the chicken.“

“I don't mean to be to hard on the KFC but every time I go to that location seems like the drive through is down and sometimes you just don't feel like getting out of your car standing in long line to get your order and for me this was one of those times“

“The food was ok. The tacos I got were really soggy at the fold on the bottom. When I bit into it the taco fell apart. The other food items were good though. The place is clean. The service could use a little work though. They should at least smile.“