Bakeries near Springfield

“I just stopped by for the first time this evening for my birthday bundtlet & unfortunately arrived a few minutes late not realizing you close at 6, but when i approached the door the worker opened it for me & i explained it was my birthday & they offered to grab me a bundlet! i really appreciated that & they were so nice for doing that. thank you!“

“Placed an order after seeing posts in local community groups Made contact and was given several options with a prompt response. Chose our item and picked up as scheduled ready to go. Neatly packaged ready to serve at our meeting upon arrival. Needless to say there were none left! The 40 cannolis were amazing we will be ordering again You definitely should give her a try“

“I am writing to express my frustration and disappointment with the level of customer service I experienced at the Springfield location of the Pretzel Factory. On June 11, 2025 I visited the store expecting a quick and courteous transaction. Unfortunately, what I encountered was completely unprofessional and unacceptable. While several customers, including myself, waited in line to be served, an employee named ALFONZO was openly using his phone and not acknowledging anyone. When someone tried to get his attention, he casually flagged us off as if we were bothering him. There was no apology, no explanation, and certainly no sense of urgency or respect for customers. This kind of behavior is not only disrespectful, it drives customers away. In a time when businesses rely heavily on customer loyalty and word of mouth, employees should be representing the brand with professionalism and basic courtesy. I strongly urge management to address this issue and ensure that staff are trained—or retrained—on the importance of customer service. If this is the type of behavior that is tolerated, I will not be returning, and I will certainly discourage others from doing so. Sincerely,“

“waiting in line but worth it“

“We worked with Joe to put together a tea reception after our wedding ceremony, and we couldn't have been happier! The pastries themselves were so delicious and very pretty (my personal favourites were the mini-cupcakes). And, Joe was a pleasure to work with, very communicative and upfront. We had to switch things up last minute from having the food out on display to having it packaged and handed out, and Joe and his team did a fantastic job pivoting, even coming up with a cute little QR code sticker with the menu for each box. We'll definitely be going back again.“

“We love the croissant and bagels! Can’t wait to try more yummy things next week! And it’s AMAZING to have delivery.“

“Can not go wrong ordering any dessert from Bredenbeck’s. We get all our daughter’s birthday cakes and go there for ice cream during the summer.“

“I was in the area and decided to pop by to try a thing or two. Not knowing anyone who had tried them before I stuck to the small, individual sized items…browned butter chocolate chip cookies, morning croissant and some pizza dough. It all comes frozen but I had other places to go so some started defrosting in the car. Here’s my review of each. Cookies - I don’t like ANY chocolate chip cookie that doesn’t have nuts in them. I usually wouldn’t even buy them, I decided to try these because of the browned butter. I had one in the car before I got home and they were AMAZING! I shocked myself at how much I enjoyed them. They were soft without being chewy, a feature I hate in cookies personally, and had nice crispy edges, even after defrosting! The taste, texture and everything about these defied all that I thought was possible with a gf cookie! 10 out of 10 Pizza dough - since it was defrosted by the time I got him I decided to make a couple mini pizzas. I used half the dough, I bag will easily make 4-5 personal sized pizzas. I thought I had rolled it too thin as it started to break apart so I made it a little thicker. It rises while cooking so when I do the rest, I’ll leave it thinner for sure. Because other gf pizzas seem to have such difficulty cooking in the city I was concerned when I saw these rising. But they cooked up beautifully! It was soooo nice having gf pizzas seem that had the taste and texture of traditional crust. I appreciate suppliers for having the option available, and some are better than others…but the Flakely dough is the standard now! I’ll never buy another gf pizza, whether it be a restaurant or a market. 10 out of 10 Morning croissant - I put this right in the freezer so I haven’t tasted it yet. But it looks phenomenal! They described it as a cross between a cinnamon roll and a croissant. You can’t go wrong with that combo as a general thing but given how the cookie and pizza dough has tasted, I have no doubt this will be terrific as well! Run, don’t walk, over to their shop and let’s make sure they’re around for the long haul. Just beware, they might spoil you against some of your existing faves!“