Tim Hortons in Montreal

“I’ve rarely had such a good experience in a Tim. I was just taking my coffee this morning and the employees were SMILING to me. Honestly, I’ve never understood how important that is… it just makes your day way better. Also, it’s fast and the food is good:)“

“I've been a coming to this Tim Hortons for a while and they never disappoint. Whether I'm grabbing a coffee on the go or sitting down for a quick breakfast, it's always a consistent experience. The staff is friendly, and the service is fast, even during busy hours.“

“I place my orders on the app so it saves me a lot of waiting time. It's borderline if I feel bad walking past everyone lining up to place their order. There were a few times when my order wasn't prepared in advance and I had to wait like everyone else. Otherwise, I find this branch really good! The food is always fresh and usually the staff is friendly. Only point to improve: it would be appreciated if the staff were attentive to customers who come to pick up their order. I often have to wait until someone is near the pickup location to wave them down.“

“I've never had any issu with the service ? When I have to get to Montreal for work, I go out of my way to go to this specific Tim.

They rarely miss anything and I've never had an issue with an order. It sounds like the bare minimum, but for Tims it's a miracle ?“

“Hello, The two morning employees Karine and Caroline are great! Always a smile on your face, in a good mood and they are fast! The place is clean. They make a great morning team! With the labor shortage everywhere, do everything to keep these two employees. They are our little ray of sunshine in the morning!“

“The red exterior TimHorton sign does not work so in the evening you have the impression that the restaurant is closed. I had excellent, very fast service, me and my partner had 2 coffees and I had to negotiate with the clerk to drink inside because they had closed the section to chairs and tables... it was 9 p.m. closes at 10pm so not inviting.

Parking: The Timhorton is in the middle of a chain store so there is plenty of parking.
However, I did not have the impression that the place was safe. There were a lot of people in the parking lot and only the Timhorton was open. It's dark in the evening, the parking lot is poorly lit.“

“The staff are bilingual and friendly.The drinks and snacks are understandably uniform across all Tim Hortons' franchises.The attached petrol station and newsagent allow one to enjoy diesel exhaust as the first sip of caffeine courses through your body.There is weird seating across from tge petrol station where one can watch the local fauna.“

“This tim hortons is very nice in Montreal. Their Iced Capps are refreshing, especially in the summer, and the Tim-bits are a fun treat to share.

The menu offers great variety, from classic donuts to hearty breakfast sandwiches and lunch wraps. Service is quick, even during busy hours, and the location is always clean and organized.“

“The employees may seem stupid at first, but they are really very kind and respectful!The place is always quite full, so I always take something to bring!For Tim Horton's, it's still pretty good, the employees do their job well!

Vegetarian options: Plant milks available“

“I recently dined in at this new tim hortons. It is cozy and it is a good place for students to study. Costumer service is very good. The staff are friendly and attentive. People order alot of treats and i like how other costumers are patient and understood how the store can be busy. It was an outstanding experience from start to finish. I will definitely be coming back, and i highly recommend.“

“One of better timmies around in Montréal, after the invasion of the brown employees. This one kept the Tim Hortons standard. The donuts were fresh, and the icep cap was on par with pre covid one, smooth and not too icey. Was served very fast and the place was clean and well decorated.“

“I’ve been stopping by this Tim Hortons on my way to work for the past five years, and it’s truly become my go-to spot. The staff are always professional, the atmosphere is clean and welcoming, and the coffee is reliably hot—every single time. Thank you for being not only a convenient stop but a consistently great one, too.“

“My recent visit to Tim Hortons was very pleasant. The food was excellent, with a wide variety of choices to suit all tastes. The sandwiches were fresh and well prepared, and the pastries, as always, were delicious. The service was impeccable. The staff were friendly and helpful, and I was served quickly despite the crowds. They were professional and made sure my order was accurate. The atmosphere was friendly and welcoming. The restaurant was clean and well lit, which created a pleasant atmosphere to relax and enjoy your meal. The tables were well spaced, providing a certain level of privacy.“

“After two consecutive visits on Saturday morning having a large order each time the same team served me and they really care about their business. Excellent service. Thanks to the December 21, 2025 team. Keep up the good work.
Karate sports director Rdp and Montreal-North“

“There is no doubt that Tim Horton is a good cafe in terms of service, but the taste differs from one branch to another. Sometimes it is good and sometimes it is not. You feel that not all branches work with the same standards of cleanliness or methods of preparing coffee. The worst thing about Tim Horton is the bathrooms, which are always dirty, but this branch was very clean because it was closed and available exclusively to customers.“

“It's Tim Hortons, but served EXTREMELY fast and by very polite staff. They also make the best version of the farmer's breakfast wrap I've had so far! One of the only places left where you can get food of this quality for cheap, just under 6$ for that wrap I mentioned.“

“I see a lot of reviews complaining, but if you've ever worked in a fast food restaurant, you know it's not always easy. It’s true that not all employees are always great and that sometimes the food is lacking. You have to make do with what you have. You should also remember that those who go to the drive-thru are often in a hurry, so most complaints concern delays. But when you're in a hurry, you try to blame others.

I wanted to write a review because I've never had such fast service (I got my order before the guy behind me finished paying, and I had a wrap, an iced coffee and a donut). Seeing all the bad reviews, it disappointed me how stupid some customers can be too. In short, be patient or order in advance via their app.“

“Best Tim Hortons service we have received. The employee at the drive-thru is very friendly, fast, generous and efficient. It was a Friday evening so there wasn't much choice, but our requests were answered without hesitation and always with a smile.“

“There is no one who does not visit here. The ones that are always on are a life saver. It would be nice to have seating outside. This is the primary place to drink coffee. Except for some branches, there are fast and nice and friendly employees. Since this is Quebec, they do not make the newcomers who are trying to get language education vomit blood like other places. They receive prayers about the toilet like an emergency service. I'm glad they have it?“

“Im taking a minute to thank the employees working here to prepare the most delicious farmers wrap sandwiches that I have the honor to taste every week. Every week I come to the office I’d stop here to grab a wrap + a coffee. They are always fresh and the wrap always warm and toasted to point.

Fast food employees are not easy and those who work at this Timmys branch deserve a recognition.“

“⭐️⭐️⭐️⭐️⭐️

I recently visited Tim Hortons, and I couldn't be more impressed with the experience! From the moment I walked in, I was greeted with friendly smiles and a warm atmosphere. The staff all of them were incredibly attentive and made sure my order was perfect.

The coffee was freshly brewed, rich, and flavorful—just what I needed to kickstart my day. I also tried their classic donuts, and they were soft, delicious, and exactly what you'd expect from Tim Hortons. The breakfast sandwich I ordered was hot, fresh, and satisfying.

The cleanliness of the store was also notable, with everything well-maintained and organized. It's clear that the team takes pride in providing a top-notch experience for every customer.

Overall, Tim Hortons delivered on all fronts—great service, quality food, and a welcoming environment. I highly recommend stopping by if you're in need of a quick, tasty meal or a relaxing coffee break. I'll definitely be returning soon!“

“The lady who assisted me was extremely nice and provided excellent customer service. She suggested a fantastic deal: buying 6 muffins for the price of 4. The location is also very convenient, situated close to both Dollarama and IGA. It's a great spot for quick shopping and grabbing a tasty treat.

Parking: A lot of parking spots“

“Even today! Several times in quick succession I have received my order with an item missing from the pastries I paid for. I often check with the delivery person: the packaging is closed so we can see that it is not the delivery person's fault if the item is missing. So this comes from the person or department responsible for packaging your Tim Horton's orders. Know that this impacts the entire chain from the person who packages to the person who delivers. Uber refunds 1 time, 2 times, 3 times maximum for a missing item with each new order. Then after that, not at all. For my part, I order every day every morning because I telework from my house early in the morning. So I do a lot of orders with Uber Eat. If jokers are having fun not preparing orders correctly by removing items to eat them themselves or by stupidly thinking that Uber reimburses every time, and that they will never be worried, well be aware that you haven't finished hearing about me. I am able to call your manager every day and every hour if necessary every time I detect a missing item to unmask thieves among the employees responsible for packaging the Uber Eat orders you receive. And yes, I am determined not to let go of your skin to the bone.“

“Randomly and unexpectedly the best Tom Hortons experience this morning. Everything was clean and organized and everything was done efficiently and promptly. I’ve eaten the morning wrap a hundred times and today was the best made. Good job to the team of 3 at this location this morning. Very respectful and kind.“

“This is one of the Tim's places I go to more often. The only downside is that it's often closed and the business hours are different from those shown on Google Maps. If you can't buy coffee, you have to walk up the road to another store to buy it.“

“A tasty and quick lunch at Tim Hortons
During my last visit to Tim Hortons, I opted for a wrap and a muffin, and I must say I was pleasantly surprised. The wrap was generously filled, with fresh and tasty ingredients, providing a perfect balance between taste and health. The muffin, soft and just sweet enough, was the perfect addition to my meal.
What I appreciate about Tim Hortons is the consistency of quality, whether for a quick meal or a coffee break. The fast service and relaxed atmosphere make every visit a positive experience.
I highly recommend anyone looking for a meal on the go to consider Tim Hortons – you will not be disappointed!“

“went for an iced coffee, tried to use my app, they scanned it like 4 or 5 times and couldn't get it to work, they said they had to call a technician, so i lost out on potential points there, then they didn't even give me a bill to contest it and have it added... Pas fort...“

“Heureusement qu'il y a deux voies pour le service à l 'auto. Beaucoup de voitures, service est long. Café est très bon. La nourriture est bonne et chaude même si c'est gras. Une fois par semaine ce n'est pas trop grave pour la santé. 0“

“Despite the fact that I arrived after 10 p.m. and the employee on site told me to no longer make pizza ? flatbread at the same time, after my complaints due to the fact that I went to several Tim Horton's and said no no longer make flatbread pizza after a certain hour...they took the time to do it for me anyway and I must say that I am entirely grateful for it...very impressed by their courteous and professional service which gave me given...With their promotions I must say that it is value for money, due to the fact that it is made fresh and hot at the same time.?Plus, it tastes really great, it's worth it!Really a good new product from Tim Hortons.“

“For me the service was not fast enough but in their defense I passed during rush hour and there were too many people in the waiting line// next time I will order and have it delivered calmly.

Parking: There is room but on the other hand you must not arrive too late or too early and above all you must not confuse the parking lots and the line of cars for car service“

“I don't hand out five stars as a rule, but this branch of Tim Hortons deserves five stars because the service was fast and courteous. The staff seems to have the ability to handle a sudden increase in the lineup. When I was there, there were three people ahead of me and one person after me. Suddenly there were five people behind me. The line moved quickly as the staff handled everybody's order efficiently.

Now for the obvious! Of course Tim's coffee is good! And the croissant was fresh, soft and tender, and buttery! The display of baked goods was very attractive. I could have bought everything but behaved myself. Maybe next time.

I enjoyed my coffee and croissant at a clean table for one. There are lots of tables, so if you decide to eat in the shop, you should be able to find a place to sit.“

“I am a regular customer of this branch. They are used to giving their customers excellent services as much as they can. I am super happy with the staff members and the owner because they pay attention to the customer service a lot. Thank you all the people working here.“

“I love all Tim Hortons, but 1257 Peel Tim Horton is beyond perfection. The manager there and all her crew team....WoW.... excellent service, very clean place, fast service, professional. The whole team work so hard everytime I go there. It got my attention that I had to review this place. I hope they all get rewarded one day for how they are dedicated to their job.“

“This Tim Hortons was the smallest I’ve ever been to, nestled in the back of the gas station store. It really is the size of a large walk-in closet! The staff was excellent, and the food was great. The only trouble that I had was they had difficulty fulfilling the online order I had placed. There is currently no way for Tim Hortons staff to indicate on the app when certain items are unavailable. However, when I went in to pick it up, they were more than accommodating and got me on my way quickly.“

“We went there one evening on a weekend and it was so busy. The tables were not properly wiped down so we did the cleaning ourselves which we didn't mind, because the staff were so busy. We're tourists visiting the city and we wanted some familiar taste so we dropped by here. Given its location, it's a very lively corner with heavy foot traffic. Just be prepated for the wait to be served.“

“The nice young man at the drive-thru made me laugh.
He was kind and was very respectful.
I went there Friday December 13 around 4:15 p.m. I think.

I hope to receive such a nice and funny service next time.“

“The employees are slow and not attentive when an order is ready there were 3 customers waiting for their Sandwich and it took 15 minutes which is not normal
update: thanks to asma great service beautiful smile and I got my sandwich faster“

“The wrap was good with lot of filling, thin wrap and good sauce. The sandwich very poor in meat and the outlook not really attractive. The walnut chocolate cake was not wi try real chocolate but just taste sugary.
Waiting time for a fast food is quite long, while was not rush hour…
Tables were not cleaned…“

“I am incredibly impressed by Phoebe's exceptional work, leaving her break early to provide us with prompt and courteous service, while her classmates were overwhelmed in the drive-thru. Her service is amazing, she definitely deserves a pay raise. 🙏🙏“

“I recently visited the Tim Hortons on Ontario Street and had an overall pleasant experience. The coffee and donuts were fresh, and the staff was friendly and efficient, even during the morning rush. However, I noticed the cleanliness of the restaurant could be improved. Given the area has a significant homeless population, it’s important to keep the space tidy and inviting for all customers. Regular maintenance and attention to detail would really enhance the experience here. That said, it’s still a convenient spot for a quick coffee and snack, and I appreciate the team’s efforts in a busy environment.“

“The Black Woman employee is rude and snobbish, I ask her to make a mix 12 donut box case in English and then a little bit in French, She understood well but wanted to serve what donuts she choose to serve me not what I want and ignore what set of donuts I was pointing out from behind the counter for her to put in the box, There's only two employees serving customers and there's plenty customers and they don't have enough time to serve everyone quick, This Tims need more staff and better customer friendly corporative attitude set of staff.“

“They had Laura Pausini on the speakers which confused me at first but then brought me back to my childhood days when i would go on road trips with my parents and we would listen to her music. A minute passed but it felt like a month long trip on my senses. I came out of there a changed man. I reconnected with some friends, gave up bad habits and found love. I now have a stable job, formed great relationships and I am about to get married. I can’t imagine how my life would be if I didn’t visit this Tim Hortons.Food was okay.“

“The price is good. The products are delicious. I tried the peperoni pizza and it was very good. The atmosphere is not very nice because it was a Tim Hortons express and there was little place to sit. Furthermore, it was inside the subway station with a lot of chaos and beggars.“

“Great place for quick snack or drink with enthusiastic and welcoming employees. Even during peak hours, all the employees treat customers with positive attitude and a smile on their face. Special appreciation for Harjot, she works so hard and always interacts with customers in best way possible. I highly recommend this place.“

“Maybe it's just because I'm an European tourist in Canada, but I enjoyed every beef sandwiches I ordered at Tim Hortons. And I ate several of them. Just love "trounuts" and the donuts they have also. The mainly "problem" of Tim Hortons is the staff, who doesn't speak a word of French, but it's okay I guess. Love their products.“

“I was there at 12:30pm on a Sunday afternoon. I wanted to buy a box of Timbits but they only had 2 flavours: birthday cake & blueberry cheesecake.

I wasn't interested in these flavours so I left with just my bagel & cream cheese.

Also, the service was not very friendly. The store wasn't busy so there was no reason not to offer nicer service.“

“Best service I have ever received at a tim hortons.

I had to leave in rush to catch my bus and couldn't collect my muffin. But the guy named Kareem in the evening not only was sorry for not able to give me my muffin but he gave me a bagel and cheese and an icecapp for free to make up for.“