Coffee Shops near Rumford

“The food is excellent and the staff are friendly and responsive to the customers.BUT I am deeply concerned about the extremely low pay that they are paid! Until this issue is addressed in a fair & equitable way acceptable to the staff, I Will NOT buy any further food from any of their locations.“

“This store could really benefit from having an on-site manager or lead to help oversee operations. There always seems to be one employee handling the bulk of the work and fixing others’ mistakes. I wish I remembered his name because he truly deserves recognition for his effort and professionalism. I’ll be sure to update this once I get his name.
The one star ⭐ I gave for Service, was only for that one employee. He deserves 1000000 stars. I watch him run the sandwich line, handle the drive thru, fix mistakes that the other employees make, mentor and train those other employees when they are making an order incorrectly, and all of this while he is putting together his own orders! Give that man a raise and a promotion!!!
Unfortunately, my last visit wasn’t a great experience. One of the female staff members gave me a bad attitude when I politely asked if she could stir the sugar that was sitting at the bottom of my cup. Instead of simply explaining there wasn’t any sugar left or offering to add more, she responded rudely, saying “there’s nothing on the bottom.” When I clarified that our usual order is 6 and 6 (not extra extra or 4 and 4), she continued to argue and raise her voice. My husband and I decided to just leave with our coffees rather than escalate things. Sadly, the coffee was burnt and tasted like it had been sitting for a long time instead of being rotated regularly.
This location has potential — especially thanks to the hardworking employee I mentioned, but it really needs stronger management and more consistent customer service.
Having been a Cafe Manager for over 15 years on Thames Street in downtown Newport, I am able to see aspects of customer service that most people miss. This location has great potential, especially with that young man leading the way.
I hope this review reaches the right person and they are able to help tighten up the team. I wish them all the best 🙏🏼“

“I always order coffee and other food items there since it's around the corner from my house. They're always friendly and on point with the orders. It is affordable. It's better to order through their application; you get freebies!“

“Nothing to do with their food, everyting to do with their customer service..Today (5/19/2023) I came into the store around... Maybe 8/8:15pm .. and the employee that took my order, First and foremost thank you for just noticing me..It was not one of my best moments.. not being able to keep myself together to order a simple happy meal for my son.. but just the fact that you asked me if I was okay, and then being mid-shift told me you had time if I needed to talk. There is nothing I could ever say to thank you enough! I still cried like the biggest baby after LOL, but the world needs more people like you!I am so sorry I was not able to get your name, but please understand I will forever be grateful for what you did. Something others take for granted meant so much to me tonight and you being a total stranger, it meant a lot. Like I said I will never be able to thank you enough!“

“The team is always friendly and personable, the atmosphere is warm and inviting, and the coffee and pastries are delish. 10/10 recommend!“

“Such a cute spot! The coffee was so good, perfectly balanced and super smooth. Their pastries looked absolutely delightful too, I didn’t get to try any this time, but I’ll definitely be back for those. The space itself is cozy and thoughtfully designed. Love the little details and calm vibe. Can’t wait to come back!“

“Definitely recommend! I always have a great experience.“

“Truly an incredible place with even more lovely people. Places like this are what keep our city wholesome. And of course they have tasty yums and bevs“

“Fundati is by FAR the best coffee spot in the area maybe all of Rhode Island. Coffee is extremely fresh and the staff is just as fresh. Positivity and a little caffeine kick will JUMPSTART your day. If I see someone drinking anything other than fundati I always recommend this place. 💗💗🔥🔥🔥👍“

“The vibe was really great. Definitely a great place to relax whether inside or outside. I enjoyed the Iced Brown Sugar Vanilla Latte. The bacon & egg sandwich was good, but it was missing something. The roasted red pepper sauce put it over the top! Definitely recommend to try with the sandwiches.“