{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
“Preferably, I do not eat McDonald's; however my family does. Aside from being a loyal customer, I am a door dasher for this specific location. I must say, there are only (3) people I have interacted with who consistently provide exceptional customer service.
Two ladies, are Managers (Melba & name unknown). The last lady is a crew member, (Dominiqua). It is easy for someone to take the time to post a negative review; however, people rarely take the time to post a positive review.
On numerous occasions, I have been conflicted in posting bad reviews for this location due to recurring past experiences with horrific customer service (both as a customer and door dasher) provided by some of the younger women employed at the Drive-Thru window, Speaker, & front counter.
With Melba, Dominiqua, and one other Manager (morning/afternoon shift), you can expect to be respected and acknowledged. These ladies faithfully, without fail, do NOT rush customers through ordering. They will double-check and read your order back to you. They will address any other needs you may have, all doing so with a present and enthusiastic attitude.
These three ladies, are the only people that I look forward to interacting with when it comes to service.
Thank you ladies, again! Keep positively being you and being the Change we wish to see in this world and industry. Your business attitude does NOT go unnoticed.“
“I had a really good experience at this McDonald’s location. The service was quick, the staff was friendly, and everything I ordered came out hot and fresh. The restaurant itself was clean and well-kept, and the drive-thru moved smoothly without a long wait.
What stood out to me was the attention to detail—my order was accurate, and the food tasted just as it should. The fries were hot and crispy, and the burger was put together well, not sloppy. It felt like the team here actually cared about making sure customers had a positive visit.
Overall, this McDonald’s exceeded my expectations, and I would definitely stop by again when I’m in Bluffton.“