“I feel like they should be faster. Time to make my drink and both men stop working. Looks like a couple ding dings from Ohio with the honey bun from Michigan doing all the work. Y'all like the only Starbucks so staff up or keep the hands going on the assembly line. Seriously about dropped my drink cause y'all playing Hostess.“
“Very nice, clean store with friendly staff, especially as early as I was there. The bathroom was very clean as well. Got a brown sugar shaken espresso for the first time. It was really good. If I am ever back in town, I will visit this location again!“
“If I could give Grace 100+ stars I would. For someone who works in the Hospitality industry and meeting new people every day, my interactions with Grace is always a pleasure. Grace has 5 star service, patient, and memorable. This will be sent to corporate. LOVE YOU GRACE! HUGE SHOUTOUT! -“
“I can’t say enough good things about this Starbucks. I work in the mall, and their efficiency has always blown me away. They can have an entire room full of people and still greet me with a smile. Today I was in and out in 15 minutes which was crazy because I saw them pump out at least 5 drinks every ten minutes. Their customer service is always amazing. Our staff highly appreciates them being so close and all they do!!!! Shout out to the employee with the man bun working today… I don’t know your name but you dealt with my lack of knowledge on the drink I was ordering for my coworker so kindly.“
“This location is always the best, but today was even better than usual. Grace and Lexie were so enthusiastic and made great conversation with me during my visit. My drink was also made perfectly! Definitely don’t skip Starbucks while shopping at Target!“
“L VE Starbucks! This Starbucks is definitely one of my favorite locations to go to. Since it's not too far from home. I go there almost every day of the week/weekend in the mornings & afternoons.
Even the customer service & employees are tremendously awesome. I am more than happy to leave a 5 star review for this Starbucks.
They have a lot of wonderful & tasteful dishes to choose from.
I love their cold brew drinks. Since I am sensitive to dairy. I always choose alternative options.
My favorite coffee drink is the (White Chocolate Macadamia Cream Cold Brew). I have many other favorites as well. But the Macadamia drink is definitely my go to even though it's only seasonal.
I wish that the drink itself could be all year round.
The wait time is usually less than 5 minutes. If you're waiting in the drive thru they're super quick & efficient. I've never had any issues at this location. ?“
“I came here like a week ago and the really nice girl with the red in her braids made my drink and I am still thinking about it it was that good. I’ve been to literally every other Starbucks in Franklin and Spring Hill since and they all have been bleek in comparison. She deserves a raise.“
“This Starbucks sits right next to the main streets. The seasonal flavor Pumpkin has new seasonal partners of Apple and Pecan. The various coffee beverages have an Extensive laundry list of milks from non fat, low fat, cream, soy, Almond, and oat. Teas and coffees galore. This drive through offered quick service today. Outdoor seating in the sun and under umbrellas. No indoor seating. Everything is wheelchair accessible. The signs are great for the ads of pecan and Apple flavors but the wall menu is hard to read with small lettering.
Drive thru menu is read able.
Vegetarian options: The coffee and teas are vegetarían and vegan. Ask for the right milks and additives
Dietary restrictions: Ask for various milks. You Can probably get it here
Parking: Several spots shaded with others in the plaza. 2 wheelchair access spots
Wheelchair accessibility: All wheelchair access with 2 wheelchair parking Spots near front door“
“Got my morning Latte via the Starbucks app, and was generally glad! Like most Starbucks the morning drive time is intense at this location, but getting in front of the line is not difficult with the mobile order. \n\nI've learned, however, to check the order and not just run in, pick up and dash! Getting a drink that is two inches from the top, in spite of ordering "easy foam," is not an infrequent problem. In three days/three orders were like this, at this Starbucks! When I pointed the "light foam" on the order sticker on the cup, the barista was very accommodating -- re-made the Latte -- but it sure slows you down when you're in a time crunch! \n\nThe drinks at this store are fully up to standard, and help is accommodating, but details at busy times seem to be easily missed. Bottom line: I'll continue to use their app when ordering, and I'll check my order visually even when I'm short on time -- check order before leaving the store!“
“I’ve never felt more comfortable at a Starbucks before. The man at the pickup was incredibly directly kind and totally full of love in how he spoke and interacted-because I was unaware of their new policy, he politely informed me. When I got to the window, he jokingly threw a straw behind him when I declined one. FUNNY. He exceeded expectations and it was honestly shocking in how friendly the service was.
Thanks for the positivity from “J” at the drive thru.“