“First off this is the only starbucks that with out fail my pink drink is always perfect!
There is a worker named Lauren and when I tell yall she is the kindest best employee I have ever meet. This girl deserves a raise.
Thank you lauren and the rest of the team for being so kind it made my day!“
“The staff here are the most amazing humans ever! They are sweet and kind. They go above an beyond! I was placing a very large order close to closing time and they handled it fast! I believe it was Zander and his night time closing staff that saved my huge over night working event!!!! 100 happy humans got to read their sweet notes written on all our items!
I will definitely return to this location more and more because of the service of this team!“
“Customer service doesn't get more excellent than this. I placed a mobile order three minutes prior and was greeted by Thomas the moment I walked in; he called my name just a minute later. Need I mention quick efficiency!? He even took the time to ask for the correct pronunciation of my name—a small but significant mark of professional respect.
Later, I realized I’d accidentally ordered a sugar-free coffee that tasted 'off' to me. When I went back to ask about it, Thomas immediately solved the problem. He was incredibly gracious about my mistake, remade the drink in under three minutes, and even suggested I give the original to a friend rather than letting it go to waste. I’ve already rated him five stars in the app, but his 'double trouble' efficiency and kindness deserve a public shout-out. Thomas is the gold standard for how to handle customers with genuine care and proficiency.“
“For real, from the new-er inviting remodel inside the store , to Manager Tyler’s warm and awesome Team Leadership + team culture there with Stacie, Kat and EVERY single smiling , genuinely awesome baristas @ the Nippers Corner location …it’s the reason i’ll go 10 mins + or out of my way each week from the Starbucks nearest my Home to get the best “Recharge the Start of my Day” experience I’ve witness yet here in TN. GIVE Tyler and everyone kudos and a RAISE OR TWO and giving credit where credit is due . ❤️“
“It's great but they said I had to purchase item to get a cup of water which is baffolding being that when I sell my papers I almost always purchase an item or two from this establishment. I unfortunately have been struck with being homeless an I did not appreciate the unfortunate advise from this bariasta. Besides that insodent service was adequate..“
“whoever made my vanilla sweet cream cold brew on 6/11/26 around 7:48am for a mobile order - thank you thank you thank you 💕always love coming to this location on my break. staff is always polite. if you don’t like how your coffee was made, just politely ask to fix or redo. don’t give them a hard time.“
“I visited Starbucks and had a great experience. The store was clean, welcoming, and conveniently located. Staff were friendly and efficient, and my drink was prepared perfectly. It’s a reliable spot for quality coffee, quick service, and a comfortable place to relax or work.“
“This Starbucks is, hands down, consistently the best in the area. I regularly mobile order my usual breakfast and it's always ready super quickly. Some other locations can get sloppy with their drink quality, but this location's baristas are on point.“
“I just want to shout out this location! They have been absolutely amazing during this powerage and ice storm! This team is amazing, nice and so supportive in offering a warm place to be and recharge all devices. This location is the standard for a Starbucks in my opinion. Thank-you Ruby and team! You made the ice storm so much more manageable when going back to a house with no power or heat ✌️🫶“
“One the quickest Starbucks I been too. Love the energy and vibe there. All the staff is welcoming and friendly. Anytime I’m in town I go to this Starbucks. I get my walk in and get my refresher to cool me down. I love it!!! I always get a smile on my cup I love that.“
“☕ As a truck driver, I stop at a lot of coffee shops across the country 🚛, and this Starbucks turned out to be one of those places that makes you want to stay a little longer than planned.
😊 The staff were friendly, welcoming, and seemed genuinely happy to help. The service was quick, but I never felt rushed.
☕ My drink was prepared perfectly, and everything tasted fresh. Starbucks is usually reliable, but some locations simply do a better job than others, and this one definitely stood out.
🌅 What I enjoyed most was the atmosphere. Sometimes after hours on the road, you don't just need coffee — you need a place where you can slow down for a few minutes, gather your thoughts, and recharge.
📚 I noticed people studying, working, meeting friends, and simply enjoying a quiet moment. There was a calm energy that made the whole place feel comfortable and inviting.
🚛 Places like this remind me why I often stop at Starbucks while traveling. It isn't only about caffeine. It's about finding a small piece of normal life while moving from city to city.
✨ Whether you're grabbing a quick coffee before work or taking a break during a long trip, this location is worth stopping by.
🌟 Great coffee, friendly people, fast service, and a welcoming atmosphere. I'll happily return the next time my travels bring me through Nashville ☕😊🚛.“
“Shoutout to Staff for always making sure I leave happier than anytime I walk into this Starbucks, and the crew this Saturday morning for handling the immense traffic so quickly and efficiently. super impressed with this Starbucks compared to the other millions I've been to in the city.“
“Wonderful. I cannot say enough about the staff here, very welcoming, hardworking, and kind. My drink was made exactly how i ordered it and the food was fast and fresh. So thankful for this location and how it serves its patrons. There was a long line when I arrived but they still got to me quickly and made me feel like my order was the only one.“
“For me its a study zone i feel the best there like am safe or kinda my own strategy cave, i am studying usmle there imagen the pressure...
yet in all Starbucks i wish they had more sugar free syrups, even the ones they have not much flavor, only sugary ones, newsflash Starbucks its 2026 no body ingests sugar anymore....plus sandwiches only the option no salads but thats ok we can bring our own, but the sugarfree syrup is a problem for many“
“Awesome location of Starbucks! Staff is cool and fun. They get the orders out fairly quickly.Peak hours lines move swiftly. Drinks are standard. It’s crowded but clean and spacious. Conveniently located inside the mall of green hills, it always comes handy to pick up some coffee while shopping ?️“
“I am what some may call a coffee snob!! It needs to be simple and strong. I was happy to find there was a Starbucks in The Doubletree Lobby. Three nights on Broadway requires a good strong large ice coffee with a shot of espresso and a drop of cream!!!! They delivered every time!!!!! Excellent, friendly staff who got you your coffee quickly with a smile!!!!
I have noticed that many of the Starbucks I have ordered from seem to be watering down their ice coffee. Maybe they no longer use their dark roast, I’m not sure but this particular Starbucks does it right!!!! Simple, Dark and Strong!!!!!! Thank you guys don’t think I could have survived Nashville without you!!!!“
“Had a rough day today walked in to get a coffee was greeted with a smile and an amazing personality such a caring lady I’ll give y’all that miss Kesha took amazing care of us and made the best iced caramel macchiato 10/10 GIVE HER A RAISE“
“Stopped by on the way home from Nashville, my folks are very picky with their coffee and having worked at a college Starbucks in Murfreesboro I wasn't confident they'd get what they asked for. Person at the counter was very accommodating and everyone got exactly what they'd asked for with no problems. Staff was all very polite“
“I want to say Thsnk you to the girl who made my drink with no confusion on id like a mango dragon fruit lemonade blended with a lil strawberries and cream blend like a frappe she figured it out and type it in the system and got it done thank you so much very polite also“
“I absolutely love this Starbucks on Murfreesboro Pike! Every time I stop by for my Mocha Frappuccino, the service is consistently amazing. The team is always friendly, welcoming, and super helpful. The morning and afternoon shifts are truly top-tier they keep things running smoothly and make every visit enjoyable.
I don’t come by much in the evenings, but I’m sure they’re just as great! The staff is always a team player and makes sure customers are well taken care of. If I could give more than 5 stars, I definitely would. I always recommend this location!“
“This Starbucks became our favorite during the pandemic, it was the only one that had \ntables available to sit and enjoy our coffee. Albeit outside the door in the mall, but at least inside. \nWe have been back several times, the cappuccino’s are wonderful, smooth with just the right amount of foam.\nThey also know how to redeem my stars, which was becoming a real problem at other shops.“
“Nice but low amount of workers.
Parking: Nowhere to be found for parking.
Kid-friendliness: Kids allowed.
Wheelchair accessibility: Has stairs into it but if you go through the hotel it does not have stairs.“
“This review is solely for your employee Kennedy! I’ve had a few bad experiences at this location with other staff members but she is truly a ray of light! Every time I get her at the drive thru she is so kind and I know I’ll be taken care of. She’s given me compliments, commented on how cute my dogs are, etc. Today while I was waiting for my order she asked me all about which dog was the best behaved, talked about her own German shepherd… it’s so refreshing for a “fast food” employee to be so personable and human in a world where people just clock in and clock out doing the least. Get that girl a raise! Or a promotion 👀 Keep being you, Kennedy! Thank you so much!“
“The Starbucks in East Nashville is hands down one of the best run stores I have ever been to. You can immediately tell it starts with leadership. The store manager does an incredible job creating a positive and welcoming environment and it shows in every interaction.
Lisa is an absolute rockstar. She is consistently friendly upbeat and genuinely cares about the customers. She remembers people keeps things moving and always has a great attitude no matter how busy it gets.
The guys working there are just as awesome. Professional efficient and always in good spirits. Even during peak rushes they keep things smooth and never make you feel rushed or like just another order.
This team truly goes above and beyond to make your day better not just your coffee. East Nashville is lucky to have a Starbucks staffed with people who clearly take pride in what they do. Keep doing what you are doing. You have something special here.“
“The barista who served up my drink was not particularly customer-friendly, but he served up a delicious iced chai latte. It was balanced, flavorful and deliciously sweet like I prefer my human associates. As far as the atmosphere, I could smell the male restroom located right around the corner from the counter and it was atrocious. I opened one of the two restrooms and indeed I needed to wash my hands just from the smell that came out of that restroom. Management, please, for the love of sanitation and a microbe-free business space, stay on the ball because these restrooms will get out of hand when you blink. I would recommend Kroger Starbucks any day, at any location, but the restroom is located right around the corner inside this particular Kroger Starbucks and you can smell the bathrooms' condition from the counter. I'm sure the employees do not need that in their environment. It also can impact Starbucks sales. Please prevent this from being an issue. -- Remember to love yourself with kindness and compassion. Healing our wounds, whether past or present, is the key to joy. Discovering who we truly are, and how we feel, is the path to fulfillment. You're on a beautiful journey, whether it's painful or fun. Find your supports and learn to ask for, and accept, help when you need it. You are loved with an everlasting love. No matter who you are or what you've done. ?❤️ “
“One of our most visited Starbucks. The line is wrapped around the building and the line inside is even longer but this team has pumped out coffee after coffee. Not a terrible wait given the circumstances and the orders were just how we placed them!“
“Not a real starbucks, so no stars earned or redeemed. Long lines that come and go, out into the walkway, but that's to be expected. Staff made me a blonde pour over, which was much appreciated, and they were very friendly. Somewhat comfortable seating in the food court across the way.“
“The Life of a Showgirl Pop Up for Starbucks in Nashville was sparkling 🪩🧡 Swifties x Starbucks ✨know how to have a good time! The staff were super friendly, quick, and efficient with the large crowds. The patio was pet-friendly and full of great vibes!-@brewskibrewreviews“