McDonald's in Johnson City

“Quick service and wonderful staff. On Monday 10/05/26 and Tuesday 10/06/26 around 8 am both days the woman at the food pick up windows provided excellent service. I didn't get her name, but I remember her kind eyes and smile. She deserves a raise, 11/10.“

“Located on North Roan by the Mall, I love this Mcdonalds, the crew and management are always smiling. You can tell the work environment is at the highest. When they are friendly, even behind your back, your company is definitely doing right at this location.“

“I feel like this is one of the better McDonalds in the area, however the employees don’t always seem like they like being there. A friendly face goes a long way… wish they would learn to be more friendly. I’ve had employees not even speak to me at the window. Even when I spoke first 🤷🏻‍♀“

“This was the best McDonald’s meal I’ve ever ate. The burger was fresh, the fries were fresh and the nuggets were fresh and crispy. We did have to pull over and wait on our food but it was worth the wait. I’ve never had a McDonald’s meal all made correctly and hot and fresh. This visit was around 10 something last night. So whoever was working GREAT JOB“

“It seems like they’re short staffed. However even though that might be the case, they continued to be friendly and gave excellent service, even when some customers were being rude to them. Food was just as I ordered and hot too. Hopefully they get more staff soon, they deserve a break.“

“I work late and McDonalds in our area loves to switch to breakfast 2 hours early and I’m well aware, so I rushed over to get my food before 3AM after closing my work because I know that’s when they switch.
However the car in front of me went on to order for 20 minutes everything they could for a car of 5 people. I knew the conversation I was about to have when my time came to order and was about to accept my fate with no food because I just don’t care for their breakfast. However the lady taking orders was really nice and doing her best and got me the manager who said they would allow me to order dinner and you have no idea how grateful I am. Thank you guys! I know that it’s not something you can always do and might have been an inconvenience to do tonight but as someone who isn’t coming out to get food from the bars I really appreciate the accommodation one service worker to another 🤙“

“Stephanie, who works at the McDonald's located on West Market Street in Johnson City, TN, is truly outstanding. Her service is impressively quick, and she is not only polite but also exceptionally friendly. The level of customer service provided at this location is truly remarkable. I highly encourage anyone looking for a delicious coffee or a satisfying meal to stop by this McDonald's. STEPHANIE IS SIMPLY INCREDIBLE! Be sure to mention that CHARLIE MITCHELL JR referred you!“