37 Best Ice Cream Shops in Knoxville

“This place is AWESOME!! From the cleanliness of the place as well as indoor and outdoor seating, courteous staff to the incredible flavors of ice cream, donuts and I especially love the pretzel. The best I've ever had! the ice cream is so creamy and fresh every time I've been there! My whole and extended family love this place and my 16 year old granddaughter says the ice cream is the best she's ever had...and that's saying something! Everyone..please come and see what all the hype is about!!“

“Sooooo good! The best ice cream you will ever try! It is a little busy and we had to wait outside in a line probably because it was a Saturday night but other than that 10/10 the staff is super friendly and service is very quick, the ice creamer is the best, definitely worth trying it out.“

“This is by far my favorite ice cream stop in the whole world. No kidding they are the best. This location is really unique and friendly. Located in a large Victorian style house, Cruze Farm East Knox has plenty of parking, lots of indoor and outdoor seating, and a drive thru! The staff are attentive, friendly and enthused for ice cream. Make sure to sample before you decide and they have pints of their amazing flavors to take home.“

“We came there tonight with a big party and had the best service from the sweetest worker his energy was great and the icecream was top tier!“

“The custard is great. I work next door and always getting their new food. It’s amazing.“

“Yes, yes and yes again! Absolutely delicious! First time and will be back.“

“We had a great experience here today. Lots of choices, but the chocolate-covered frozen banana was the winner! Dad had a strawberry and cream popsicle, which was excellent.“

“I want to give five because I love this chain overall and the kids at this location do a great job, however, the hours posted online aren’t correct and I’ve been burned by that more than a few times now. I know I have to call before going in to make sure they’re actually open. I wish they’d fix it online!“

“Good sno balls on hot days“

“Delicious, no wait, quick, cute sit down area with tables and benches.“

“The cookies are always amazing, service is wonderful and very welcoming and knowledgeable. The cleanliness is always top notch!

Parking: There is many spots available!

Kid-friendliness: Kid friendly options that everyone will love!“

“We had a great experience here today. Lots of choices, but the chocolate-covered frozen banana was the winner! Dad had a strawberry and cream popsicle, which was excellent.“

“Such delicious ice cream & cones and fresh made every day!“

“We had a great experience here today. Lots of choices, but the chocolate-covered frozen banana was the winner! Dad had a strawberry and cream popsicle, which was excellent.“

“waffle cones are the BEST !!!“

“Mooyah...burger joint par excellence! Everything I have ever eaten there is fresh (prepared after you order) and perfectly seasoned. Service is friendly and engaged with the guests. But wait, there's more. I challenge you to try their chocolate shakes which are not dispensed out of a machine. I'd be shocked if you didn't say, "The best I ever had!"“

“Delish cookie dough soft serve!! It was incredible! The cone, however, was definitely not as delicious as I expected it to be. It had a citrus taste, different texture that I expected, and was super sweet.
No more cones for me, but I will be back for ice cream!“

“Amazing cookies, oh my god. Simple kiosk ordering system. You order, the workers package it, and confirm the order when handing it to you.

My wife and I ordered chocolate chip, pink frosted, coconut cream pie, and chocolate milkshake, and every one was delicious! My personal favorite was definitely the pink frosted. It was warm and buttery and soft and just delicious! The chocolate milkshake was great as well.

A little expensive in my opinion but definitely quality cookies. About $20 for 4 after a $3 tip.“

“The chocolate malt was awesome, along with the great lady that served us.“

“It's a lot cleaner than it used to be. The machines used to all be broken or the froyo would come out liquid even when it said it was working and could be used. I am glad they cleaned it up and got it together! Happy to come back now! The DOLE Pineapple is to die for!! 💜“

“The Cookie Monster is very good I can’t wait to go there again. Very good service and they were fast“

“Thank you Pela Ice Cream for coming all the way to Campbell County for our VBS! The kids loved all the different ice cream flavors and do did the Big Kids.“

“Wonderful place to be bad! lol. Great food and customer service! Highly recommend you check it out!“

“Häagen -Dazs now has its very own Ice cream shop inside of West Town Mall.
My son SOGRa!n really like eating Häagen Dazs ice cream on his birthday.
This amazing ice cream shop has so many different flavors of Ice cream and high quality rich toppings“

“First off customer service amazing, chill environment, and friendly.. was served with an item missing and the lady knew immediately upon looking at me and fixed it without question. Everything we ordered tasted amazing and great quality for the price and I cannot express how fast we got our food after placing the order highly recommend the hot dog with bbq add cole slaw 🤌🤌 chicken tenders were tasty also!! But everything was pretty good overall definitely coming back.“

“I went there twice recently. Both times, the employees were very friendly, attentive and helpful. My ice cream was delicious! I got a waffle bowl because they make them in the store. It seemed to be a little stale. Also, I went around 8pm both times and it was still daylight. However, they had the barstools stacked which made it seem like they were closing. For the past several years I haven’t had good experiences here, but it definitely has improved! I would absolutely recommend them for ice cream!“

“Great burgers best burgers“

“We used Courtney’s Cakes for our daughter’s fourth birthday! They made my 4 year olds dreams come to life with her frozen cake! Even toys on top, which was a huge bonus!!“

“We showed up unaware that it was 1 minute before closing due to the place being full of customers. The GM said with a smile, he would be more than happy to take our orders. After ordering, the employees began moving like a well practiced team. They were supporting eachother in every way to ensure the correctness and promptness of our order. The Gm engaged my wife and I in conversation as he began cleaning and rearranging the service counter with information on other locations as well as the companies history. In a few brief moments he was directing us to the pick up counter where we were greeted by another smiling team member helping us to pick condiments and suggestions of the favorites. It was an overall outstanding first visit to this professional, polite, fast, clean and curteous restaraunt. Once home, the food was equal to the service we recieved at the Seymour Freddies, fresh and full of flavor! Thank you staff for a great and memorable experience. Highly reccomended!“

“We found a new spot when passage through this part of Knoxville. Also great to support a wonderful cause with helping foster children and adoptive services in East Tennessee. The coffee was very tasty and the counter staff professional and extremely friendly. We will definitely stop by again.“

“Fantastic establishment. All employees are phenomenal“

“Enjoyed some custard on my lunch break! Tried the snowmonster it is a great blend of strawberries and melted chocolate with vanilla custard!“

“Contrary to some surprisingly negative reviews, I do like this place very much. I’m a lifelong Pennsylvanian and my fiancée is a lifelong Tennesseean. We were in town visiting her family this week as we both live up north now. The burgers were excellent, the service was acceptable, place was clean, prices were reasonable. I’ll be back when we come back to visit family again. I’m a fan of this place!“

“We had the new Hawaian Shirmp Appetizer which was great if you like pineapple I would definitely recommend. Had a pastor meat sope and some barbacoa tacos. They only have barbacoa on weekends and it’s definitely worth the wait to Saturday and Sunday.
The service is great, our waiter Evila is super nice and helpful when ordering.

Kid-friendliness: My kids love the arroz con pollo and the portions are great“

“i needed a healthy lunch for 10 women...a book club lunch. Several of the ladies have strict dietary restrictions. vegetarian, gluten sensitivities, dairy and egg restrictions. what a great find to be able to make every last one of these ladies happy! Delicious options. 10 options, all accurately prepared with good speed. cute spot.“

“If you want fantastic cookies this is definitely the spot (my fav so far is the classic chocolate chip). I went here a few days ago to check the place out and was very pleased with the service provided. The lady who helped me (Ashley I believe) was clearly very busy but managed to keep me from feeling rushed. I will definitely continue to come here especially if the staff remains as sweet as the treats they sell.“

“It’s a nice hangout for a treat but they call out random ice cream orders instead of numbers or names so it’s chaotic.“