Subway in Knoxville

“Eating here now and Jordan is the ONLY employee working which is totally unfair to him. Apparently another coworker called in sick, but not sure why a manager or someone else didn’t come in to help him out. Jordan is handling the large crowd very professionally and really should be paid much more since he is handling all online orders, making sandwiches/salads and running the register!Subway is definitely getting their monies worth with Jordan as he is an exceptional worker… hoping he gets a raise very soon! Food was great!“

“Sandwich was great. Used the app, it was easy and ready to go when I got there. Lady was very nice. I DO have an issue with only having 1 employee working a retail business, and I’m not even talking about the customer service implications. It’s the safety of the workers. I would think if 2 people are supposed to to work and somebody calls out, the franchise owner comes in, or the location needs to be closed due to staffing issues. The safety of your employees is the most important thing. No exceptions. Do better, Subway. Just trying to save a buck and putting people in danger to do so. The Dominos in Powell has a franchise owner that comes in when they are short staffed, like a good leader should.“

“A+. The woman working made our order from the app following all my instructions and even labeled which half did/didn’t have olive and pickles (for my kids). And she patiently helped troubleshoot food options for my youngest. Great service!“

“Brad is always so nice. Gives great customer service. Helps the energy of the employees and atmosphere. Never been to a subway like it. He’s amazing. Always has a good attitude and kind heart. Never complains with my needy sandwiches. Thanks Brad! I would advise anyone to come to this location.“

“I had the most wonderful experience I could have at subway thanks to Theresa! With customer service being so scare no and days, she was the breath of fresh air that every company prays for! I hope the company recognizes her for all that she does. She deserves it!“

“Beautiful cafeteria area, as a hospital subway the food has higher standards because it caters to bereaved family, sick patients, hard working nurses and doctors. The chicken and bacon footlong is my favorite when I come with my fiancé as she does brain cancer research. Best subway ever!“

“The sub artist working was working her butt off even in the midst of a pretty busy shift and hearing that a new hire walked out on her during shift. She repeatedly apologized for it taking a bit longer on mone and my friends order but she was working so hard you had to respect it and didnt mind waiting a little longer with what she was dealing with by herself. Always enjoy the deals through the app and with the restaurant being 5 mins down the road from my apt.“

“Went in with a family of 8! The lady was super sweet and nice and made us very feel welcome! There were also other customers as well who came in and she acknowledged them as well. We truly appreciate the service here and think she deserves a raise!!“

“I work over at first horizon next door and I go there for lunch from time to time. Today I was greeted by Les and I really appreciated his service. He made my sandwich with care and made sure ingredients were spread apart and it was made well. When I put on the sauce he said it recommends to put it on first but I can have my sub however I liked it so I appreciate that. He asked if I wanted a meal which I accepted and also offered me to sign up for rewards so I did that as well. Then the starry was out and I let him know and they got it fixed for me and I just appreciate the service enough to leave a good review for him.“

“Went on 3/15/26 @ 10 am..the young lady working was very friendly and made our subs as ordered. However the bread was so hard on one side that it couldn't be eaten, so we ended up throwing half a sandwich away due be inedible. What a waste!!! Please don't bake the bread so hard!!! Otherwise everything looked fresh and clean.“

“Every time I visit the Subway in Sevierville, I walk away impressed. Angie and Erik truly go above and beyond with their service — they’re friendly, attentive, and consistently make sure everything is perfect. The store is always spotless, and you can tell they take real pride in what they do. It’s rare to have such consistently exceptional experiences, but Angie and Erik deliver them every single time. They are the reason I keep coming back!“

“Just stopped in here for a DoorDash order, and there’s only one employee, taking care of everything. DoorDash orders and people coming in to eat. Subway needs to hire some more people for sure.
But hats off to this gentleman he should get a raise for his professionalism and work ethic“

“They didn't have ice because it was stuck in the machine because it wasn't cool enough in the restaurant to keep the ice from melting in the machine. I told them I wanted a refund for the drink I paid for because most people prefer ice in their drinks.“

“We ordered online and picked up around 13:15 on 10/05/2024. Whoever made our order made PERFECT sandwiches exactly as ordered and we had a lot of customization. Thank you! Surprisingly for Subway, the food tasted fresh. Sandwiches were made quickly and well.“

“Last time hadI been to this location was a couple of years ago and Amazingly glad I went back The girl that made my sandwich was very knowledgeable of how to fix one I normally have a tuna with provolone toasted No big deal Right well a person with a little Sense should know that hot tuna it's not very agreeing she toasted the bread and provolone and then added the tuna and veggies like a Pro“

“My friend and I went to the Subway on Lovell Ave (DO NOT GO) and the person working there took 20 minutes to make our food, asking what we wanted on them at least 6 times, and had dirt caked on his hands and fingernails. There was dirt on our cups and bags, and we were extremely disgusted. We had no idea what to do because we knew he wasn’t going to be helpful. I’m pretty sure he was in another world lol.
So we drove to this location. Noah helped us out. We explained the situation and he immediately remade our sandwiches free of charge. He was super nice, chatting with us and the sandwiches were perfect. We can’t thank him enough after the stressful situation at the other location. He was completely understanding of this weird and gross situation. THANK YOU NOAH!!!!!“

“I visited this location for lunch today and the most amazing pay it forward happened to me a guy was sitting in the lobby working on his computer and I don't know if he was the owner or the Manager of the store but he absolutely made my day after my sandwich was made and I was about to pay for it he got up and paid for my foot long combo meal without any hesitation I thanked him for his kindness and generosity this has never happened to me and I wanted to share this with everyone who reads reviews. This Gentleman has a very kind heart and I pray he's blessed for his kindness and Happy Holidays to you and your Family. Thank you again for paying it forward and giving back to me a total stranger we need more kind people in this world just like you. God Bless you“

“This is one of the cleanest subways in south Knox. They are a bit under staffed but seems to be the normal thing these days everywhere. Each worker ,works their bottoms off . I think if the company would keep the stores equipment updated more ..it'd prob help and if the company it's self would hire people and send them to stores that's only got 2 or 3 workers that'd help also . I love the flavor of the new meat they have,everything seems stocked well everytime im there. Those workers get the job done even tho I've seem them treated very poorly by customers. It's like some customers seem to.forget these are people.also, so I try to keep that in my mind when im anywhere. These same 2 woman. Are ALWAYS here no matter the time of day . So just be understanding when going In places these days after covid ...besides its not a Ruth Chris steak house its SUBWAY people ..lol

Vegetarian options: They've got alot of veggies on bar

Parking: The store is inside walmart so there plenty of parking ,just a little walk to get inside the store

Kid-friendliness: The subway pizza is amazing kids love it and the Lil sandwiches opps for them are great

Wheelchair accessibility: Very wheelchair friendly“

“Great food (normal Subway fare, of which I happen to be fond).Apparently there was only one worker there, but he was doing his level best to keep up with customers. We waited for less than 10 minutes total for our food, so no real complaints there.“

“We stopped by for a quick lunch on a Friday and only one young man was running the place. He was fantastic taking care of all the customers efficiently, quickly and with respect to the customers. Fast and quality food, fast service and a smiling face. That’s about as good as it gets when you’re in a hurry.“

“I would like to say the manager there America and the regional Jam they are very sweet and really nice and kind and they do their best they take time out to help you and listen to you and when customers come to order they are really nice about“

“We took my voice of the fresh and fit new menu offerings advertised on TV and not disappointed. The steak avocado and the chicken Subs are really good. You feel satisfied but not stopped when you get a 6-inch. Great option to have when you're traveling“

“Visited tonight for a quick dinner and the employee who made my sandwich and rang me up was genuinely so kind (and makes a good sandwich). I didn’t catch his name, but he made my day and I didn’t want him to go unrecognized! Thanks for the brightness I needed today!“

“I don’t think I’ve ever rated Subway very highly, but this was a very good experience. I ordered via the app which was easy and use a coupon which made it very affordable. The sandwiches were made perfectly. The staff greeted me when I entered and actually smiled, made sure I had everything I needed and wished me a good day.“

“I stopped by this place for the first time and there was a guy who was really nice and made my sandwich perfectly. I didn't have to wait at all. He got me in and out quickly, which I like that a lot, because I don't have any patience. This place is really nice and clean too.“

“My lady and I were in your Subway shop near Mexico Lindo on the 29th of October. We entered the shop, and the queue, at about 4:50p

Cy (sp?) was working the counter solo, dealing with a dinner line of people. One lady alone was customizing four sandwiches.

He was professional and calm despite the long line of work ahead.

He was a pleasure to talk to and made our sandwiches perfectly.

I hope that he can be recognized for being a great employee.

All told, after the line and the time to make our order, our receipt listed the time as 5:17p. This is the only hangup at this location... the wait time. Otherwise, it is an excellent Subway shop.“

“Let me tell you, you have a great employee in Eddie, he is courteous, kind, and makes an awesome sandwich. He took the time to ask me how my day was going, suggested certain items for me to try, and made sure he thanked me for coming in and told me how he appreciated my business. I will definitely be coming back because of Eddie! KeepUp the good work.“

“I simply had to change my review today. The guys working today were beyond incredible. The service was not as quick I would have liked, but I think the one guy was new. So I'll overlook it. I asked him his name and please if he sees this and I mispell it, don't get mad, but jovan was super kind and greeted us all the way from the counter on the far side of restaurant. The Hispanic guy was also amazing! Last time was a mess and the vegetables were nasty, but this time (though getting low) they were busy and the food was fresh looking!!!! There was another small guy seeming to guide the process and rung us out, but couldn't catch his name. He was super friendly and I couldn't tell if he was the manager or higher up because he was direct and focused all while maintaining calm composure and made even the slow parts seemless. I will be back for sure. It's getting harder and harder to pick which subway these days. In a good way!“

“Market Square Subway gets a 5-star rating from me as they completely exceeded my expectations.....and I NEVER write reviews. NEVER. Ezekiel took a large order from me the night before I needed to pick it up. When I came to pick it up on Saturday a little early, expecting it to NOT be ready, Jessica told me that not only was it ready 30 minutes early, but she had boxed it all up for me and it was ready to go. When we got to our event, the presentation was excellent, clean, napkins, condiments, and the bread was VERY fresh. I LOVE it when people surprise me, and they did just that. Professional, timely, accurate and went the extra mile. Thank you Jessica and Ezekiel, I will be back and will recco you to others.........“