7 Best Burger Restaurants in Madison

“⚠️ Poor Management Can Ruin a Good Concept Before this experience, I would have rated this location around 4.1/5. I actually liked the concept—cold beer, sports, decent food, and a lively adult-oriented atmosphere. The concept itself was never the problem. The problem was management. I brought a legitimate safety concern to management expecting a simple conversation and a willingness to address it. Instead, I felt dismissed and left with the impression that my concerns—and my business—didn't matter. 🚩 I also filed a BBB complaint, which was ultimately closed as “Unanswered” after management failed to respond. That's disappointing enough, but failing to respond through the BBB raised even more questions about accountability and customer service. The atmosphere may bring people through the door, but management determines whether customers come back. Cold beer, football, and themed events don't make up for feeling ignored when you raise a legitimate safety concern. If you're looking for a loud, adult-oriented sports bar atmosphere filled mostly with middle-aged men, this may be your place. But if you expect management to listen, take legitimate concerns seriously, and value your business, I'd think twice before spending your money here. A good concept can only go so far when management loses the trust of its customers.“

“Walked in and was immediately greeted with a warm and invite welcome by Lexi S. This is the first time I have tried your food and let me say it was phenomenal. It what made the experience over the top was Lexi having such a bubbly personality. Y’all better hang on to her.

“People buy from People”“

“Grill shack burgers and fries have the best staff, food and such a great environment! Awesome fries that are fresh, fun for lunch or dinner. My brother Drew works there and you will love him!! Definitely stop in!“

“The food was made fresh to order, it was fast, and the staff was very attentive and courteous. The restaurant area was very clean and well kept. The only reason I didn't give it 5 stars was because the bathroom was dirty and the toilet seats need to be changed out. They look like they are 20 years old.“

“incredible service and high quality treats & food!“

“Every time we go to this location, the staff does not disappoint. Today, we drove from another Sonic location in Greenbrier, TN, where they literally made fun of our food (stiff cold hod dogs and no napkins) and our drinks (no straw for Limeade, no spoon for Sonic blast) after 30mi+ wait. So, the crave was still there for Limeade. We drove here and ordered one, and, as always, we were very pleased with the staff presence and service. The screens were functional, and the ones that were not, were properly labeled. The drink came out in no time, the gut was very friendly. We’ve never been disappointed at this location. We’ll never use the one in Greenbrier again. It’s not the first time they show they don’t care.“

“Whataburger should be completely ashamed with themselves right now. Temperatures are now at Record highs above 105 And Store 596 of a 1604 West in San Antonio hasn’t had AC since May and we’re only supplied with portable units. The store is completely unbearable, but I commend the staff that was working diligently to prepare food in this building come on Whataburger these are your employees that give many hours to you. They should at least work in bearable work conditions. Please address this situation. Get it fixed“