Dave & Buster's Memphis

$ • Bars, American, Sports Bars

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About Dave & Buster's

Dave & Buster's Memphis offers a lively environment with a variety of entertainment options, including many games. The service quality varies; some guests praise the friendly staff and good service, while others have experienced long waits and inattentive servers. The food is generally decent, with positive comments about the appetizers and Creamy chicken pasta. A large party celebrating a child's 6th birthday was seated quickly in a big booth and enjoyed playing games afterward, though the noise level was quite high, making conversations difficult. Another visit involved a reservation made for a large team dinner, where the manager was very helpful. Despite a long wait of over two hours for the food and repeated assurances of a quick update, the staff's focus shifted as more guests arrived, causing frustration. However, the manager’s professionalism helped improve the experience. Some customers noted that the staff needs better training in customer service, as there were issues with dirty areas and poor greetings. Additionally, guests mentioned that security checks ID, likely to ensure minors are accompanied by adults. One customer appreciated being seated upon arrival after calling ahead, and another found the overall visit great despite the wait. A few guests experienced long delays, with one waiting two hours for food and being told the order was misunderstood, causing frustration. Others noted that the restaurant does not inform customers at the register about discounts for eating first and then paying to play, and that some menu items, like steaks, are unavailable because they are cooked on-site to prevent spoilage. Overall, the establishment is a fun place to visit, but improvements in service, communication, and cleanliness are needed.