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“I don't need to review the food because it's Taco Bell and most of us that eat it know what it tastes like. I'm going to review the staff and location. The group here deserves high marks because regardless of the order or time of day, I have received nothing but the best. Please keep up the wonderful job and I wish everyone employed there nothing but the best in their careers. Thank you so much!“
“Milton at KnightArnold/Mendenhall location provided OUTSTANDING customer service. This isnt often said regarding drive thru orders, but he was just that attractive, thorough, and pleasant that it had to be acknowledged. And my Mexican Pizza was great too“
“I go here a lot. If this is the one on Elvis Presley near Winchester. It was horrible when I tried the new doube-pack chulupa. It's like they dropped it in a fryer for too long. My chulupa was burnt like a taco. When I went to the one in Elvis Presley next to Hook's. They made it just like it looked on TV. It was great.“
“$8.50 FOR A CHICKEN POWER BOWL WITH A SMALL DRINK IS WORTH....
VALUE FOR MONEY ... BETTER PLACE THAN WASTING MONEY AT iHOP on $12 VEGGIE OMLETTE...
TACO BELL LADY SERVER WAS QUICK ... POLITE .. & THE ORDER WAS SERVED FAST...
EVERTHING TAKEN CARE WITHIN 10 MINS ...“
“Went 10/1 on Tuesday around 6:30.
Usually location a hit or miss but whoever made the food or was cooking this day made everything perfectly. Everything was fresh, all the customizations were accommodated for, and all add ons were on the food.
First time I’ve went to a Taco Bell and had a perfect order, thank you to the cook!“
“I'm not generally a big fan of TACO BELL anymore due, I think, to age BUT, 8 must admit my visit for lunch today, as well as a few times in visits to the area for the past couple of months, had been exceptional for the chain. I complement all is the staff for the quality and consistency of the food and the cleanliness of the food.
However, I must give special cudos to Miss Marilyn who is the one that works the front counter most often and is the face and hospitality 'director' for the location. She constantly welcomes us and makes sure our needs and wants are met. She is exceptional to the personnel that I usually encounter at TB's that I have visited in recent years. She should be honored for her attitude and efforts to make sure every customer is pleased and eager to return.“
“Close to my job and this is probably the best Taco Bell I've ran across. I've never had an issue with the customer service and I've never had an order that felt like they cheated me out of meat and toppings like I've experienced with other Taco Bells over the years.“
“After a horrendous experience last time I'm updating my review, I received good food that was made fresh in very little time, even the new items on the menu are kind of good, the location is going through minor renovations and repairs but the food was served well“
“We ordered the birthday churros they are delicious. I am assuming they are made to order because this is our 2nd time this week having them, and they are ALWAYS hot and fresh. 10/10 we recommend! That's all we got. Ate them so fast did not have time to take a pic.“
“I went to this location today and OMG the manager customer service was very welcoming and outstanding .I ordered through the drive through and he took my order . When I say an awesome personality and great customer service . There aren’t many people who have a passion for what they do and I could tell from his voice he love what he do . I’ll give them a 10/10 ‼️“
“I want to leave an insanely positive review because this Taco Bell truly outshined themselves. The moment I pulled up to the drive thru the young woman at the drive thru was SO nice to me. And the staff was very supportive and friendly and even made sure everything was made to perfection! As a bonus, the you g lady at the window was GORGEOUS!! And she maintained a positive attitude and a smile so big it would radiate nothing but joy in any room she walked in!! Kudos to this place and I will for SURE make this my fav. Taco Bell spot!! And my food was DELICIOUS!!“
“It's always clean here. Check your order before you drive off. Items were missing. But other than that, the food is really good. Always good.
Parking: Very large parking lot
Kid-friendliness: Can eat in here with no problem
Wheelchair accessibility: Very wheelchair accessible with handicapped parking places“
“This taco bell is fine, but consistently make mistakes with our orders, most recently they gave us half the straws we needed, put lettuce on my girlfriends tacos that were special ordered without lettuce, and forgot the sour cream in my beefy 5 layer.“
“Who doesn’t like Taco Bell?! One of my favorite fast food places. Today I had the supreme beef burrito no sour cream, and the crunchy taco. Good food and good service. Can’t beat the price! I stop by here often. They also make a good Mexican pizza, and love the dorito taco.“
“Irecently visited Taco Bell and had a great experience. The food was good, fresh, and exactly what ordered. The service was kind and friendly the whole time, and my order was ready on time. Overall, everything was smooth and satisfying. definitely be coming back!“
“food is usually always right even when I make modifications, today on 04/06/25 an older white lady who worked the drive through was extremely polite and immediately told me the food might be able because she had to wait for the fryers to come back up and she offered me a drink while I waited.“
“The food is always fresh and portions are always satisfying. If you have a decision about this Poplar location or the Union one, for the love of glob, do not go to Union!
Parking: You will never not have a spot
Wheelchair accessibility: Accessible“
“Most meat I've ever had in Taco Bell food before! Food was hot and order was accurate. The new hot sauce Deablos (sp?) was out today and it wasn't too spicy but a nice variety. Will visit again but probably just the drive thru to get out of town faster.“
“I wasn't a fan of the newly shrunken taco salad but, thankfully, the only change was the size. The new size is perfect for portion management. The flavor is spot on. The drive-thru was free flowing and clear of debris. The staff was friendly and neat in appearance.“
“Was just there around 1:00 pm 10/14/2025. I just had to send a review I really don’t send reviews but the young lady that to my order Jerrica was really nice. From me placing the order to getting it I mean everyone that was working up front was so friendly. Want to give a shout out to the manager that was on at the time you and your team that was working with you, are the best. Keep up the good work.“
“I visited the Poplar loc. drive thru 02/14; when I was asked for my order the cashier, Jeremy, informed me of a change in the menu item I was requesting. He was very helpful when it came to the changing of the order. The staff was extremely friendly, very social/personable, great attitudes. The food was some of the best I've had from this restaurant in a very long time. I feel they needed PROPS, and a great review for he great experience. THANKS“
“Much improved since last review. Still the occasional missing item on a mobile order, which is my usual method of ordering, but can definitely notice an improvement.Was very surprised today when they apologized for long wait (I didn't feel it was particularly long) and even offerede small coupon gesture, which I had no idea they even did.So whatever methods they're doing to increase the customer facing service, it's working.“
“Today I am giving this 5 star rating to one employee at store #32326. This employee's name is Mario. This evening I ordered off of the Taco Bell app because I finally decided to download it due to the previous experiences I've had at this location. My order was a bit large due to my spouse and I liking variety and usually making 2 meals out of anything we eat. I was emailed that it would be ready in less than 10 minutes. I arrive at the location and my spouse goes inside. It usually doesn't take more than 5 minutes (sometimes less). This time it seemed a bit longer. As my spouse returns, he gets into the vehicle and says that we are never coming back to this location again. Apparently, our order was not ready in the 10 minutes. According to him, there was only one gentleman preparing our order. This is where Mario comes in. As I go over what we ordered in the vehicle, we find we are missing an item. So in i go, promising not to have an attitude with the staff. I inform them I am missing an item as well as question the size of a large fiesta fry. Mario comes straight to the counter, apologizes, and gets right to correcting our order. His positive attitude and willingness to correct his own mistake, on top of showing my spouse his eagerness to please the customer, is what gives this location a 5 star review. Not the food, not the atmosphere, and certainly not the other employees standing around looking for direction, but Mario. HE EARNED THIS REVIEW. Thank you sir for taking care of us. You are appreciated.“
“Tiffany was a breath of fresh air. She didn’t just do her job — she went above and beyond. Tiffany greeted me with genuine kindness, made me feel truly welcome, and treated me with warmth you don’t find often anymore. People like her make all the difference, and I’m so grateful for the amazing experience she gave me. Tiffany deserves all the praise.“