“Only go to this location for Ms. Matthew! She provided the best service I've had in a very long time. She knew what we needed before we asked for it and added her personal touch and smile to everything. Now I don't think I can go back to this IHOP unless she's there. Management should be giving her a raise or bonus and have her training all the staff on customer service.“
“I live in Hockley and I drive to Katy just to come here for breakfast. This is the only place that doesn't upset my stomach after I eat. The staff are super friendly and attentive. I've gone on several occasions, and it seems the service gets better each time. There was one time that it wasn't so good but that was just a one off, I won't hold that against them. Even though there are two Ihops closer to me, I will keep coming here. Kudo's to the waitstaff who are making this place so awesome!!“
“? This is Diane. She works at IHOP. She not only brings us pancakes but also sprinkles joy to each table she serves.❤️ People need people to spread love and joy and when they are appreciated, their heart gets larger, their smile gets bigger, and their day becomes brighter.? Whatever you do, add joy to it just like we add maple syrup to our pancakes. Pancakes without syrup is so boring, so is whatever you when it has no passion or love infused into it.“
“The server was so polite I can’t quite remember her name I wish I could so I could give her her credit due unfortunately I lost the receipt so I can’t quite place her name but your management is definitely coaching and leading by example she was so friendly and polite it made our dining experience pleasurable.“
“We were headed to the airport,Houston Intercontinental, stop for breakfast. The place was clean (cold as all IHOP's are)We were seated immediately, the waitress was nicest little lady l've met in a long time working as a waitress. She deserves every dollar of the Tip we left her and some. The next time I'm in Houston, I'll make sure I have breakfast there on the way out!!?????????“
“I have been coming to this location since I was a little girl and I continue to come now with my autistic son who loves to eat here and calls it house when we drive by! The service is always great and nomatter who I get they are kind and patient with my little one. The food is always delicious and if you ever have a slight problem in your order they are very quick to fix it without all the fuss and attitude“
“Great Spicy Poblano Omelet. What I like about IHOP is consistency of their dishes. I always get what I expect so I'm never disappointed. The service is generally very good. This location is kinda small but I'm willing to overlook this.“
“Was delicious!! Had wheat pancakes & crepes. The experience was enhanced by a kind server named Jayla. She was fun, helped us with our order, made suggestions, checked on us and got to know us. Just had a procedure, so her bright smile & kindness meant the world to us. We will be back the next we are in that area going to the doctor and will ask for her!! 5 star food & service“
“2019 Review - It was good. It's one of my favorite places.2024 Review - the dude working here rn (Dennis) is peak human kindness and is just so nice! He gave us extra free hot cocos during the freeze over. They kept our hands warm and our tummies happy. Thank you for your patience and kindness.(Mon, Jan 15th, 2024, 7pm)Parking: In Front of Building. Can access from other parking lots.Kid-friendliness: A place for all ages.Wheelchair accessibility: Multiple spots in front of Building with ramp.“
“My friend Jessica took me out for dinner to this IHOP location. We went after work, we both work as teachers at Harris County Department of Education. I decided to get a bacon burger which was juicy, tasty and delicious. My friend opted out for a breakfast item which also looked really good. The waiter that attended us was very attentive and had very good customer service skills. The atmosphere was a quiet one as we were the only patrons late at night after 9:30 p. m. Thank you IHOP - for the nice service and good food.“
“Despite the slightly slow service, the waitress was extremely attentive and ensured we were comfortable while waiting, contributing to an overall positive dining experience. Additionally, the restaurant was impeccably clean and the omelet is really good.“
“A very nice experience today! This location is great and the service was super! I had the steak omelet...so filling and delicious ?Parking: Very easy and close parking. At 10:30 I thought service would be slow. Though it was full of people I was served quickly.“
“Last Night Me and My Women. Ce into the Beautiful I Hop at Bellaire n Hwy 6. Tammy Jo this wonderful Mature Lady greeted us at the door and waitedon us. We really enjoyed her She explained the new March Thin Mint Pancake Special. She is very knowledgeable and Cares about what she does fir a living. We will ask for her every timd we come. Thanks Tammy Jo for the Best I HOP ExperienceParking: Several Places to Park“
“This Ihop serviced me. Very 7 because the last Ihop I went to didn't even acknowledge me, let alone service me. The ihop in my area twice ignored ? me and my grandchildren. The last time told me that I could not place a togo order because they were too busy. She told me to go online and place an order, and I was standing in front of her. Never return there again, ihop at 290 freeway.Today ihop, 4/22/24 on cross timbers. The guy who took my order today took it wrong. He should've repeated it back to me, and I would have told him it m was incorrect. When my oder came, I told him that it wasn't right. He said on, "I'm sorry," and just stood there, looking dumb founded. So i started eating. Then, once it was time to pay, he didn't want to correct the receipt. Finally, the person filling in for the manager corrected my receipt. I don't appreciate my order being incorrect and then wanting me pay for it.“
“They bring you the bill while you still have 1/2 of your plate without asking if you want anything else or needed a refill on my drink (which i did) then another 10 minutes to get the menu again to order dessert and she had to rerun another receipt.....let customer EAT and then bring the bill“
“Waiting a minute to get a worker to take care of us and get seated but I found out that it was because they were short on staff, so I’m not rating on that because if I do it would be 3 stars. They just need better management to make sure they are cover for every shift with enough people. Other than that, the guy who helped us was doing his best to clean a table and get our food ready.“
“I recently dined at IHOP and had a delightful experience. The menu offered a wide variety of breakfast and lunch options, including the classic pancakes IHOP is known for. The food was delicious, especially the fluffy buttermilk pancakes and perfectly cooked omelets. The service was excellent, with the staff being friendly, attentive, and accommodating to special requests. The atmosphere was cozy and inviting, making it a perfect spot for a family meal or a casual brunch. Overall, a fantastic experience!Parking: Great ?“
“This location isn't as dated as some of the IHOPS around town. They have plugs near some of the booths, so you can bring your laptop and get a bit of work done. They were well staffed and the food was served quickly and just as I ordered it. The food was great but I miss the lingonberry butter for my Swedish crepes. Bring it back, IHOP!“
“Not so busy as usual. Got seated right and immediately our wait person greeted us with a warm and friendly smile and introduced herself as Katherine Elizabeth. She listened as we voiced our request and everything was very timely. Our hat is off to Ms. Elizabeth.“