“I haven't been to a fast food place in years. Let alone my old goto Taco Bell. I must say I was pleasantly surprised how good the food was. I tried the (new) grilled chicken empenada and the grilled burrito Burrito tasted just as I remembered, plus I was able to add some new add ins. Now the empenada, however good, was a chicken mush inside. Should I put "chicken" in parentheses? It tasted okay. I definitely be back.“
“This Place Is Very Modern. They Keep It Clean Which Is Excellent.I Went Because I Saw Their 10 Items Under Three Dollars & Thought That Was Very Excellent For A Tight Budget Like I Had. I Ordered Two Spicy Potato Soft Tacos, Two Bean & Rice Burritos & A Side Of Guacamole. These Came To Be Just Under $10.I'm Vegan, So I Have To Customize My Order. It Would Be Great To See Substitutions Plainly For Example. The Fiesta Potato Soft Taco Has Cheese & Chipotle Sauce, Both Which Are Dairy Based. I Could Only Remove These. So, I Am Paying More For Items, I Do Not Receive. They Also Still Put Cheese On The Burritos After I Expressly Specified, No Dairy, I Am Vegan. Lastly, I Was Ignorant About If They Have Any Sauces That Are Vegan Friendly Other Then The Packets. It Would Be Great To Have These Labeled SomewhereThese Are The Only Complaints I Have About Eating Here Which I Have Not Done In Over A Decade.I Did Enjoy My Meal.Vegetarian options: There Basic Vegetarian Selections & Customizable After That.Dietary restrictions: Vegan Customizations Available.“
“This is your standard Taco Bell with appropriate pleasant service. No one really wants to admit to visiting Taco Bell sober but there's some Taco Tuesdays that you pull up to a Taco Bell and order a few regular or Supreme tacos- if you like sour cream. Sometimes you browse to see what new creation they are advertising and if it's interesting enough to try or if it will upset your tummy. Also, they come up with new freezes, mostly Mountain Dew, but occasionally they come out with some bomb fruit freezes. They have a new strawberries and cream freeze that has been out for awhile that I want to try but I'm never excited enough to try it and I rarely go here. I came here and ordered a regular crunchy taco and a bean and cheese burrito and a small Pepsi with lots of ice. My food got covered in the mild sauce. My drink was icy and refreshing. I would come again.“
“The location on Aldine Mail Route has the nicest employees! I try not to get fast food too often, but I will pick this Taco Bell location at because of the customer service. Every time I go either to the drive thru, inside or grab and go, the employees provide stellar customer service and my order is always correct!“
“Ok, it's Taco Bell, so we stopped here because my toddler needed a bio break, not because we were dining from the Michelin Guide. When evaluated in the context of a budget friendly fast food chain, I was very pleased with this location. The bathrooms and dining area were clean, the 3 staff members that I interacted with were very friendly and courteous, and my order with several customizations was prepared correctly. Overall, a win!“
“The food was actually pretty good. I'm so happy they have vegetarian options. I ordered the spicy potato taco ? and the vegetarian crunch supreme. It was good ??. The service was great. The lady that worked there was very nice and helpful when I had questions about there self check process. This is done on a big tablet app and it's actually very user friendly. Love the fact I can edit my food options. ?Vegetarian options: Nearly all the options are vegetarian friendly “
“I love me some taco bell. Today is 4/5/24 3:00pm the staff here working looks like they keep this place clean like realy clean. The cashier is waiting already with the sauce and napkins for the drive thru. I've been to all fast foods but this one is A+ I'll b back“
“Food was made correctly, helped out a deaf person order at the window with no attitude, and was very friendly. Atmosphere was that of a fast food chain, nothing particularily special. Thank yall for making our drive through trip easier!Parking: Easy to find parking, easy to park with plenty of room“
“The staff at this location are so friendly and sweet. Hands down the best run, managed, and staffed fast food restaurant I’ve been to. I commend the franchisee, manager, and employees for doing such a great job.It’s easy to complain but I think we should also shout loudly for businesses that exceed expectations and are the best in their class.“
“Went there today and was not able to get service the employee was not willing to help me I heard one employee tell someone I need help no one came to help me I guess they felt like I was use a lonestar card not I had cash and I left out it was about 4:30 had a lubys shirt “
“Employees were working hard and staying busy, store was organized pretty well in the kitchen and looked clean. the employee with the long pink braids went above and beyond and was very pleasant. The food was spot on, hot and fresh. It was as good of an experience as you could ever ask for in a Taco Bell. I have never once written a fast food review but I was so pleased with this store I decided it was earned so here I am taking the time to give credit where it is due.“
“We just came from this location. We had to wait some because there we’re a ton of orders ahead of us, but the staff was INCREDIBLE. They kept us updated on when our food would be out and they were being efficient and clean. I think this is my favorite Taco Bell :)“
“DeliciousfastfriendlyParking: a lot of parking space customers can come and go easilyKid-friendliness: They give a big smile to every Kid customer and serve them a glass to get their drink which my kid loves to get drink as soon as possible“
“Nicest Taco Bell in town. The place was fresh, clean, and well taken care of. The staff were super friendly, and we saw the manager working with the cashier while we ate, and it was such a wholesome interaction. It seems like this location really takes pride in itself. 10/10“
“When I received my Taco Bell today I had no other choice but to come on here and leave an honest review. My boyfriend and I are frequent visitors of this particular Taco Bell because it is the best Taco Bell in this area. But after the service and quality of the food that was served to us today, it's easily becoming the best Taco Bell I've ever been to in my life. I ordered the new salsa verde fries and when I tell u these fries were different.. I mean it. These fries were so good I thought I was dreaming. And the bean burrito my boyfriend ordered was hot, fresh, and delicious. The staff at this location is extremely kind and hardworking. As long as I live in Houston I will be going to this Taco Bell. This place deserves more than a 3 star, so if you eat here and enjoyed the food please leave a good review so we can get this Taco Bell to at least the 4.5 stars it deserves.“
“Cindy, who works there, was very nice and great! Great service and tge atmosphere was great. Very clean and pleasant! Also kid-friendly ?Parking: Plenty of parking available.Kid-friendliness: Very clean with sturdy high chairs. Pleasant atmosphere :)“
“Honestly THE BEST service and quality of food I’ve EVER had at a Taco Bell. No joke. The food was fresh, hot and they didn’t skimp on anything. Everyone was so nice and smiling! Genuinely mind blown at the experience it was so great. Usually Taco Bells service sucks but not at this location.“
“This was my first time having Taco Bell in over 8 years. I completely forgot anything on the menu, and how a taco at Taco Bell tastes. But once I tried it, it was amazing! The were not really healthy I would say, but they were REALLY good! I got the Doritos one, and a hard taco, and soft taco. Thanks, Taco Bell! 5 stars!!! By the way, I could not rate service or atmosphere because I got it delivered ?.“
“Wait times a little longer than usual; however it is a busy location and it is worth the wait considering the food freshness and hard working staff. Good rewards through the app too, will be back. Gabby was nice, Marisol and all the stuff were professional and effecient!!“
“Very good & consistent customer service. Robert & Aricela are the reason this Tacobell location gets 5 stars. When Robert is working the orders are made right. Manager Aricela is outstanding at her job & serves quality food. I'll definitely be back when these employees are working.“
“Every time I come in, I am greeted by Kartre's friendly hello. She helps me with my indecisiveness when it comes to what to get. But once I have made my order, I am pleasantly surprised by the freshness of the food. I have been to other Taco Bells and in fact I pass up at least 3 to get to this particular one and will continue to do so.“
“I have been stopping at the location recentlyNight shift is Awesome ??The drive thru cashier’s are nice and sweetThe food has NOT failed me yet. Like it’s GOOD! I had to call just to let them know.Shout out to Norma (Manager) & Lesly the cashier at the drive thru. ?????????“
“Drive through was super fast. Was 6 cars deep and still made it through the line in less than 15 minutes. Thats pretty not normal today. Way to go taco bell. Just wish they had people inside to take your order. Everyone has gone to the app or kiosk system. Takes customer service out of it.“
“This is the first time I'm giving Taco Bell a perfect 5 stars. The food was hot enough for me to let it cool down before eating. I can't remember how long it's been to have had fresh taco bell food. It tasted way better than any other taco bell I had ever been to before. I can't believe this if only all taco bells were like this.My order was made correctly, the crunch wrap wasn't just tortilla, and my tacos were completely filled. The chips and cheese were hot. I don't ever think I had hot chips from Taco Bell before, and they were amazing. The letus was real. The cheese cup was full. I got more than 3 pieces of tomato.My hat is off to the manager for making sure the food is hot and fresh. For making sure not to prepare the food for online orders in advance. That is how you do it. Please train every employee at every Taco Bell this way.Here are some pictures.“
“I ordered the chicken quesadilla combo from you guys nothing was wrong with my food except the lady forgot me and my siblings our drinks like how?! So unprofessional for them not fixing their soda machine I couldn’t get a refill! Plus I ordered through the kiosk machine for online ordering that’s why they said I forgot sure everyone has bad days but come on Taco Bell get your act together“
“It was great, except they always make you pull to front of building and you feel they are never going to bring your food. Even if no one is in front of you. We believe that they are trying to get around their timing camerasWheelchair accessibility: A ramp“
“The customer service was excellent. The food quality was very good. The facility is well maintained and very clean. The young lady at the counter greeted as I entered and was very pleasant throughout the entire experience. Everyone was very pleasant. ??️✌️???“
“I really hate the way it is they don't have a catcher in the front and you know if you don't have a credit card on those things you order especially for the older people it's really I don't know but I think they need to have people are front cashier“
“We, always order, the vegan friendly burrito.I LUV their "Diablo" sauce. I get 3 of those .. plus 3 "fire" sauces... per burrito.I, usually, order 3 of them. That's a lot of sauce!!???Vegetarian options: I never get tired of their $1 burrito.They're good, AND good, for you.“
“Today I went through the driver thru and I will have to say the cashier who took my order was super friendly and courteous he made my day. I appreciate how thoughtful and friendly they were! Thank you Taco Bell for the great customer service!“
“Okay I know y’all want to know my experience. Well the restaurant was very clean not busy. But the service was very questionable. So I walk into the Taco Bell and nobody greeted me for like seven minutes. Finally somebody comes up and instead of saying. can I take your order? They say did you place your order I was like what do you mean? I’ve been standing here for seven minutes then they proceeded to say oh you got a place your order on the kiosk I’m like but there’s nobody here can’t you just take my order? I’m sorry it’s Taco Bell‘s policy that you place your order on the kiosk I was like but I’m going to pay cash and you’re right here and there’s nobody else here. Finally, I gave up I was not gonna argue with him. I turned around to use the kiosk then he’s comes from behind the counter where I’m at and ask me do I need help. When I tell you, I took a deep breath and I slowly turned around to him and I said you want to help me help myself place the order on the kiosk when you could’ve just placed the order yourself on your computer. I was so livid he just walked away after that, because like why. I just want it to all make sense to me because I feel like I’m living in a Sim. Other than that the food was perfect nice and hot was very good. Just a very awkward situation.“
“I came here for a late lunch and ordered 3 Supreme soft tacos. The first one was so super full and good! It was full of meat too! The second and third ones weren't as great because they didn't have as much meat but they were still good. Food was delivered quick too.“
“Taco Bell is great for quick fast food. However one thing that I have noticed about all the Taco Bell's in my area. The quality of food is DIFFERENT from restaurant to restaurant. Some are very fresh full of meat and excellent, them there are others that skimp on the ingredients and meat as well. Apparently their Corporate Management has Not figured out all restaurants should be standard in food“
“I used to love going to this location but now I really don't I don't know if management changed. Now we have to order at the kiosk I ordered there once and had cash so I wanted like 20 minutes for a cashier to come get my payment then another 15/20 minutes to get my order. But my thoughts are what if an elderly person what's to order or someone that doesn't know how to use the kiosk and they make you order there for me that's unacceptable ?“
“03/15/2024 at 11:00 pmShoutout to the young white homie ! Didnt get his name but always remembers and treats his customers nicely . Had an issue today with the girl in the drive thru I never had before but homie popped out the back and solved it like a g ! Took that one star and took it to 5“
“well for starters I am an avid Taco Bell lover I've been going since I was a young kid with my mom .... A while back going to the Taco Bell in summerwood was exceedingly taxing. The customer service was satisfactory at best and often times the staff was inattentive and quite crude as a whole. In recent months however MY SERVICE HAS BEEN OUTSTANDING!!!! one employee in particular stands out from the rest with his commitment to providing the best customer experience possible by creating open conversations and creating personal connections with every customer I'm sure he interacts with. He truly is a dedicated team member. Deserving of a potential raise/ or potential position of power. I.e. shift lead management position. He truly creates a wonderful experience for his customers. ISAIAH G is doing amazing work for the Taco Bell brand!!! Thank you for always delivering a great experience along with food customized to my exact specifications!“
“I always love Taco Bell this is a great place to go they have so many different types of burritos and tacos and enchiladas box meals chalupas nachos melty cheesy gooey things fries and the prices range anywhere from one or two bucks to about eight or nine dollars they're very reasonable Taco Bell is always an awesome place to go to for a quick pick up and believe it or not it is on the healthier side compared to a lot of the fast-food chains such as McDonald's and other that with the hamburgers so I would suggest Taco Bell Danny college student to youngster on their own for cheap Philip as well as just a common person with a year Common Man or hoity toity Taco Bells in awesome place for a good quick meal“
“To be honest y'all the food was so fresh I ate quickly swearing someone else was helping me eat it. ? I had the Mexican pizza combo any other time one or the other is always cold & I have to warm it up at home. On this day everything was hot, fresh and good. Surprisingly my pizza didn't look like a crash course.“
“We don't like the new Taco Bells where you have to place the order by your self and not over the counter anymore. But on this one the girl came to help us and make the order, that's why i gave a 5 stars, she was very nice. The one by our house on egret Bay, they just point to the self order and they are to busy talking with themselves. They don't even offer to help. And i don't like that they can't print a receipt anymore.“
“My favorite Taco Bell location! Probably eat tacos here every couple weeks for lunch. Not as crazy busy as some locations. Always a pleasant experience. Clean appearance. Good tacos. The people are helpful, professional and always friendly!“
“I'd give it 5 stars if my favorite team was there all the time - a co-work of two women, that make perfect items every single time. How often is your crunch wrap actually hot and steamy with a load of meat in it, not just lettuce? Every time here! Tortillas actually grilled to a light crisp & cheese melted on quesadillas. Thank you ladies“
“The location is generally fast during the mid day. As far as the food goes, it's inconsistent. Sometimes the taco supremes are overstuffed or the contents in the burritos are not spread evenly. depending on the day, you get more or less napkins per order. The restaurant is typically clean and the staff acts in a professional manner .“
“This is BY FAR the best Taco Bell I've ever gone to. It's incredibly nice and clean inside after their renovations but that's not even it. The staff is incredible, always greets you with a smile. Bella and Barbara are so nice, and helpful and then Bryan and Jonathan were great. They have a solid team here, when they're on, the ingredients are fresher, everything is made perfectly. Even though there Is another one closer I go to this location instead“
“This location is pretty impressive. Very fast and efficient. The staff are super friendly and practice social distancing down to the "T". They take your money/card in a cup. After processing your payment they hand you the whole cup with your card or change. Also, drinks and food are passed to you in a tray so you don't have to make any physical contact.“
“And they deliver. I was so excited to see the delivery sign I'll post it next. The mgr in this store that I talked to is super sweet super hard worker and cares about the people they service not very many places care about the people!Parking: Has its own parking lot next to pbc bank across from Panera and chipótle and PetcoKid-friendliness: They have high hairs and booths for kids to sit their butts down in“
“Me and my boyfriend went to go get a late night bite and went through the drive thru. The gentleman working drive thru on 03/05 around 11:30pm was awesome! He was so enthusiastic and had a voice that could be on commercials! We’ve never had a customer service experience like that before and it was great; I was truly lost for words lol. That man deserves a raise please, he’s doing an awesome job!“
“The customer service and friendliness at this Taco Bell in my experience is excellent! My last trip there I went inside, placed my order on the kiosk in the dinning room and went to pay with the gift card I had, after some time it timed out and wouldn't pay for my Lunch. The gentleman behind the counter say me struggling took it upon his self to run the card with the same result. Next we tried to send it to another a regular register and no luck. The employee then went to several other registers and kept trying. After a great effort he brought the card to me with my bag of tacos and said it won't run but here is your order. Knowing the $10 card was indeed good which the gentleman never questioned me on, I gave it to him and told him stick it in the till and run it later that I knew it was good. He agreed I left and had lunch. I've had several other good experiences at this Taco Bell in the drive thru over the last 3-4 years. I really wish I would have asked the gentleman's name that day, his handling of my situation was excellent!“
“Food is great and so is location but they seriously need more night workers , you can be waiting in line for up to 15-20 min just to take your order anytime past 9PM. Simple fix is hire more workers to cover the rush. Besides that great service and food.“
“This is a great Taco Bell. The food is always good and consistent and the staff is always super friendly and kind. I have only had good experiences at this location. They either have a very good manager or a very solid team (or both!) Stellar customer service and good food.“