Taco Bell in Houston

“I was treated like a part of the family from the time Inwalkedbinto this establishment. The warm up beat on environment of this Taco Bell was one of the best experiences you could have at a fast food place outside of your own home. I would reccomend visiting this particular Taco Bell if you want great fast food,great service,a homely atmosphere, and treated as if you were apart if the family! Thank you Mrs Jacky you make this place that much better than anything I have ever experienced! Your warm and caring attitude is what customers need these days. Customer service is not dead with you! Thank you Mr Ken for keeping your people well trained and courteous. I highly recommend dinning in, you won't be disappointed!“

“By far the best Taco Bell I have ever been to. I stop by often for my lunch, and it is always consistently a positive experience. The customer service is superb they are so welcoming, accommodating, and friendly. My order is always made correctly, fast, and the food is hot. No complaints I will continue to be a loyal customer of this location.“

“The Taco Bell near me stopped serving the $5.99 build your own luxe box so I switched to this location and I’m so glad I did! My order has been perfect every time, never forgetting anything, and the employees are so sweet and friendly! Definitely worth the further drive.“

“This place was exceptionally clean, it had great eye-catching ambience. The workers were super nice, very eager to serve and the food was absolutely amazing! Hands down, the best and fanciest Taco Bell i’ve ever been to. me and my girlfriend had an amazing time here. This Taco Bell’s quality was all we could talk about together. I’ve never felt the need to ever leave a review before, but we both felt that this specific location deserved its praise.“

“This was a near Taco Bell and the food was fine. What made me leave a review is that they were allowing a homeless man hang out and clean up around the place for meals. That was very kind of them. He did not bother anyone or ask for money.“

“I ordered 2 hard shell tacos. They were very good and fresh. The meat was also warm and had a great flavor.
Also pleasing to the eye.
Good job, Taco Bell cooks.

Wheelchair accessibility: Wheel chair ramps are available.“

“This place is amazing. I've never had any issues with any orders dine-in or drive thru. We've been coming to this place for a year now. The crew that works in the afternoon/night seem to enjoy working with each other we always hear laughs and camaraderie. It's a great atmosphere and the place is always clean (including the rr) and the service is 100%.“

“Best Taco Bell Ever Latoya and Joana has great costumer service!!! Very clean the employees makes you feel welcome and the Manager Rhonda thanks so much I’ll be coming A LOT MORE often. Y’all rock

Parking: Awesome atmosphere

Kid-friendliness: Kid free“

“Had a question about a specific order and Sarah was able to fully answer what was in that order, she took her time with me and asked if I needed help with anything else. This was a first time I had someone like her be this nice. Thank you Sarah, continue being you“

“Always have good service at this location, food is consistent regardless of time. Thank you to the workers who push through late in the evening as it isn’t easy to work multiple tasks at once, I will always be patient with yall!
Boyfriend’s regards: “Taco good!”“

“Arrived at 145, location closed at 2am. I was prepared for them to tell me it was too late to place order. That was NOT the case, they took my drive thru order with better than anticipated professionalism, great customer service and THE BEST TACOS combo Ive had from any location. Great job! Thank you to the entire team. I promise I will arrive earlier next time.“

“This is the only Taco Bell I LOVE to go to in Houston.
They have been around since I was a kid and still the food is amazing compared to the Taco Bell on 90 and telfair. Those Taco Bell suck. Don’t go there.
I drive extra miles just to get the best food at this Taco Bell.
Taco Bell’s are not like how it used to be but this is the only one that still reminds me of my childhood taste.“

“This taco bell has COMPLETELY turned around. When I first moved into the area the food was terrible. Service was not good. But lately everytime I go everyone is kind, food tastes great and lettuce is fresh. Wendy and I may be getting it wrong but Cynthia are super nice! Wendy helped when I had some trouble with the app stepped up during her break to assist me which I thought was so nice and tried to tell her it was okay but she didnt hesitate at all. Place is clean, restrooms are clean. Yes its a fast food restaurant, but they keep standards high here! 🫡👍“

“Amanda gets 5 stars for her exceptional service.. she was the only employee that cared enough to give me the bathroom code. When the foreigner worker said my food was ready they didn't give us the drinks, but Amanda was quick to correct the issue while simultaneously working the front cashier and drive thru. Please hire more employees like Amanda. I used to be against Ai/automation taking jobs from humans, but if we can't get more Amandas, then I'm all for it.“

“We tried the dragon fruit freeze, it was very good. It seemed like the whole staff was in training, they forgot half our order then we got potato tacos that had hard little over cooked potato bits. They weren't edible. Normally this site gets it right“

“On 3/19/2025 @11:15 am, i was greeted with the utmost customer service. Gentlemen even came to me after I had received my food to see if I needed anything and my food was good. I did not get his name because he was assisting other customers. I hope corporate sees this review and the cameras and gives this gentleman a promotion. He needs to travel to different taco bells and give training on great customer service.“

“This was my first time having Taco Bell in over 8 years. I completely forgot anything on the menu, and how a taco at Taco Bell tastes. But once I tried it, it was amazing! The were not really healthy I would say, but they were REALLY good! I got the Doritos one, and a hard taco, and soft taco. Thanks, Taco Bell! 5 stars!!! By the way, I could not rate service or atmosphere because I got it delivered ?.“

“Great staff..quick bite ..broke a chair on accident not bc I'm fat..I may be chubby and cute as heck but tripped over it...all good. Food was great and made the way TACO BELL really shows they know! Good Job Team..I didn't see the bell...oh the place was clean..importanti( idk how to spell it) but thanks again 💯“

“the atmosphere is horrible no AC in the lobby. they placed my order and it got made at the incorrect location, I ended up not getting my food or my $10 credit. horrible. the young man tried to help me. but there was only so much you can do. I contacted customer service via email. I'm very dissatisfied“

“Ebony and Brayan take pride in maintaining Taco Bell’s standards for quality and customer satisfaction. The food consistently delivers the bold flavors Taco Bell is known for, from crunchy tacos to hearty burritos and Crunchwraps. Ingredients are prepared properly, portions are consistent, and orders are assembled to meet brand expectations.“

“I used to go to this taco bell almost everyday before moving down the road but they treated me like family there. They would greet me and my friend by name every time we showed up. They were always friendly and whenever things were running late they would offer drinks to compensate for the long wait. If I were to recommend any taco bell to anyone it would have to be this one hands down. Everyone is always putting in work and will be the friendliest people you'll ever meet. I hope everything with all of the workers goes amazing they deserve it.

-Levi“

“I came in like I usually do and a young lady named Shawanda E help me out. She was professional, calm, and friendly. While she was cleaning the lobby, she check on me to make sure I was hopd. I have been to the this location before and I did not get the same service like I did tonight. When I came, employees had their kids or grandkids here. They have always told me to use the kiosk with an attitude. That is not cool.“

“Taco Bell is always a good option when you want something quick, tasty, and affordable. The menu has a lot of variety, and it’s easy to find something you like.

The food was fresh, the service was fast, and the staff was friendly. The place was also clean and organized.

Great spot for a quick meal, especially if you’re craving Mexican-inspired fast food.“

“Very helpful young man working there. He made sure I didn't need any help with my order and greeted me with a great smile 😁. I love it when I can tell that an employee loves their job 🙌🏽😉 Also I really enjoyed this Poblano steak rolled quesadilla 😋😋😋“

“I love this Taco Bell location overall almost every single employee is really nice especially the grown I think he’s Mexican man seems to be manager he’s amazing and very sweet I come here nearly everyday for freezes n fries for my daughter but this one employee is rude every single time she also seems to be a manager“

“The food was served nice and hot the employees there too young ladies with a smile very very polite I suggest anybody that's on the freeway get off on Edgebrook and if you're looking for something quick to eat and get back on the freeway or just sit I recommend it“

“The food is always great, burritos are never dry and tomatoes are very fresh. Christina, Rosi, and Daniel are also always super helpful and kind when coming here. They greet everyone that comes in and say goodbye to whoever leaves. If there’s a problem with your order they always help you figure it out. Best location in Houston!!!“

“Just came through the drive thru, I made a mistake on my order and they fixed it for me no hassle they didn't even ask me to give them back the mistake. Customer service is above and beyond here. The young lady at the window was sweet and kind. Could not ask for more.“

“Most taco bells but especially this one is convienient to other locations of local city needs well lit and my experience there is the reason I took time to get the feel of what I ate there and the sauce is the best ive ever had on the things i ordered there my chalupa is always good with the order topped on the way i like but on the go.......I love to just get a one each quesadilla steak chicken AND beef and whatever or whomever came up with the DORITOS LOS TACOS i could always hit them up for that and I LOVE IT!!!!!!!!!.............“

“Y’all, let’s be real … this is a Taco Bell. Now I don’t know of any Taco Bell that provides truly superb service, but this one certainly gets the closest. I frequent this Taco Bell as a college student on a budget for their affordable take out meals, and they are stellar. The staff are literally so kind, I’ve never had anyone rude here and they are SO fast. I mean I hardly ever have to wait when I go through the drive thru. Literally every other Taco Bell is much slower and can have rude employees.

Truly great service, so if you’re looking for a good Taco Bell in Houston, this one is it.“

“I was up late looking for a quick night meal and decided to head to my neighborhood tscobell and was greeted with amazing attitude at the window at almost 12 in the morning Sharonda J was extremely nice and had such an enlightened attitude given the time of the day. My girlfriend even pointed out how nice she was and i agreed thank you for such amazing customer service Sharonda!!“

“I haven't been to this taco bell in a while. I went today around 2:30p.m and let me tell you the food was soooooo good. I mean everything was fresh and delicious. Whoever is in the back they know how to cook. The cashier was sweet & polite. Good job team. 🙌“

“Passing through. Craving a cinnabon bite. Also got a frescas. Mango peach. No flavor at all. Food wise meh. Atmosphere was ok. Lady at the front was wonderful though. Kind. Attentive. Butchered my name spelling lol but aside from that. Ok experience. Just come through for the quick bite when craving something quick and stick to Baja blast haha.“

“Drive thru, but never had a problem with my order with them.

Vegetarian options: You would have to ask for the vegetarian options, ask for no dairy products Or meat.

Dietary restrictions: Only if you ask

Parking: None

Kid-friendliness: Yes

Wheelchair accessibility: Yes“

“This was after the hurricane so I'm not going to judge him too harshly however they did accommodate me they were very respectful I was able to order food attempt to charge one of my devices and they were very friendly. Unlike another place on the same property right in front of them... That starts with a w... They didn't get everything correct but they were very personable and I won't shade anybody for that.“

“My cashier Arliz M. at store #033496 Is so kind everytime I go there. She is always smiling and really has amazing customer service skills. I was having a rough day due to a death in my family and she thanked me for being so nice. That simple act made a difference. Please give her a kudos for doing a wonderful job.“

“The chef at this location, Lupe, deserves an award for how well she puts the food together, by far the best Taco Bell ive been to. Every worker at this location has a shining personality, and I highly recommend for anyone in the mall looking to eat some good taco bell.“

“To the guy working the drive through July 30 at noon great job helping me with the order. Very polite great customer service. I appreciate it. Sorry you didn’t have a name tag on so I can’t name you out individually, but I appreciate your help.“

“Stopped by for early lunch at my daughter's request (insistence?). Not a bad experience really. The ordering process was smooth and easy, the food offerings were a handful, and service was quick and friendly. The atmosphere was quiet despite location on a busy road. If opportunity arises, will patronize again.“

“Really quiet, but the thing that was crazy was is that the food was fantastic. The crew is busy.
So I didn't interact with the crew too much so the best part about it was just getting a chance to eat in peace. Enjoy the atmosphere around the area. The steak crunch wrap supreme was just right (custom, chicken, steak! Give it a try) take care friends.“

“Taco Bell is a very popular fast-food chain specializing in Mexican-inspired cuisine. Here's a breakdown of some key information:
* Origins:
* Founded by Glen Bell.
* The first Taco Bell opened in Downey, California, in 1962.
* Glen Bell's culinary journey began earlier with hot dog and hamburger stands. He observed the popularity of Mexican food in his area and adapted his business.
* Key Features:
* Known for its accessible and innovative menu items.
* Has a strong emphasis on branding.
* Operates through a franchise model, contributing to its widespread presence.
* It has a large and ever changing menu, that keeps it popular.
* Global Presence:
* Has grown from a single restaurant to a global franchise with thousands of locations.
* Menu:
* Offers a variety of Mexican-inspired foods, including tacos, burritos, quesadillas, and more.
* Frequently introduces new and limited-time menu items.
Taco Bell has become a significant player in the fast-food industry, recognized for its unique approach to Mexican-inspired cuisine and its effective marketing.“

“I stopped eating Taco Bell for a long time because where I just moved from. It was horrible. But ever since I’ve been in this area, I’ve been extremely happy with this Taco Bell fast service and haven’t got my order wrong once. This is really refreshing“

“I had an amazing experience at Taco Bell thanks to Joel. From the moment I walked in, he was professional, respectful, and genuinely welcoming. It is rare to see someone take that much pride in their work at a fast food spot, but Joel truly stands out.

He handled everything quickly and efficiently, made sure my order was completely accurate, and even double checked to ensure I had everything I needed before I left. The food was fresh, hot, and perfectly made. You can tell he cares about quality and customer satisfaction.

What impressed me most was his attitude. Even during a busy rush, he stayed calm, positive, and focused. Employees like Joel are the reason customers keep coming back. He represents the brand extremely well and absolutely deserves recognition for his hard work and leadership potential.

If anyone from management sees this, Joel is management material. He deserves a promotion.“

“Staff members were courteous. Store appeared to be clean. 5 Layer Burrito and Nachos Bell Grande were good. Haven't been to Taco Bell in several years, but same as it always has been. Good Tex Mex when in a hurry. In and out in under 10 mins.“

“The 2 o'clock crew is the best, always serving hot food and getting my orders right. Came to eat after dropping off my wife at Ben Taub and was looking forward to some Taco Bell!! Shout out to the cashier for being very thorough! She needs a raise (older lady) much love to my southside people 👏“

“this is my to-go location...always gets my order correct and always hot .. highly recommend this location plus the staff are respectful and friendly always greets with smiles oh not to mention a staff member will come to you at the kiosk to help with no attitude nor rushing you...love this location“

“Decide to eat here for a lunch option. Very clean and calm location. After scanning the menu for a tasty bite to eat. I chose the veggie bowl that comes with lettuce/purple cabbage, guacamole, black beans, seasoned rice while topped with shredded cheese, avacado sauce, and sour cream on the side. It also comes with pico de gallo, but optioned out on it. It was very hefty and filling portion of food. This a very good healthy choice alternative. Try it. Very enjoyable.“

“In to get some food for my daughter to take to her at Memorial Hermann. I got myself something as well due to hunger pains! New items on the menu was kinda exciting! Well what I got tasted good but part of it was dry! When I say dry I mean almost dehydrated but all in all you can see from the rating that it was good!“

“Pretty excited about this place! The workers were all very nice and communicated well but it did take 40 minutes.(they were really busy)
They didnt have a paper receipt option, which I found weird.
The food was good, my burrito was supposed to be grilled and it wasn't, however I make a ton of modifications and to my stuff and that was the only wrong thing.

They just opened, and were crazy busy so im sure they're still getting their grove. I'll be back for sure“