Starbucks in Belton

“A employee named Sam always gives amazing customer service every time I come in! She’s super friendly, patient, and makes the whole experience better. You can tell she works hard and genuinely cares about customers. My drinks are always made perfectly, and she keeps such a positive attitude even when it gets busy. Starbucks is lucky to have her!“

“I order on mobile about 2-3 a week and I usually come in fairly early, somewhere between 5-6:30 am. On the app, it does not allow for special instructions and so when I place my order, I usually have to call or place it right before going through the drive through (which I am sure is annoying for them). But I always get the same thing Grande Mocha Frap Double Shot Double Blended (special instructions: whipped blended in). In a world where everyone “needs their coffee” before they are kind or “gen z customer service” taking over, I am surprised to see this particular Starbucks is one of the friendliest, most helpful, prompt, and consistent business I venture to. I have not met a single employee here who doesn’t fit this description. There is usually at least one and I can point them out. But here, I cannot. Unless they don’t usually work at the window (I rarely go inside). Today, I went through the drive thru and Jordan recognized my name and order. He already knew what I was going to ask and I was extremely impressed. It seems like such a small thing but, as I am autistic and very routine based, this is a huge struggle for me and the timing always stresses me out. “Am I going to make it in time for them to blend my whip in before I get there so I don't annoy them with the correction?” For folks like us with severe OCD in this regard, it can make or break our morning (silly, I know). But I just wanted to thank Mr. Jordan and the rest of the staff at Starbucks for always being so pleasant as I am sure your clientele isn’t always. Thank you for being one of the only establishments in this town that does not invoke crippling anxiety when I show up with ridiculous expectations and needs.“