“Alicia is such a wonderful employee she has such a wonderful attitude towards her job and is friendly and happy to be at work the bartistia that took my order was unhappy to be at work and didn’t seem interested to be there or take my order it almost ruined the experience but Alicia made everything better with just having a positive look at work!“
“I visited this location last Saturday morning. I had placed a mobile drive thru order and waited in the drive thru line to pick it up. When it was my turn to order, I let them know I was just picking up my drive thru order. Turns out I ordered from the wrong store on the app. Totally my fault. I said no problem, and that I'd just place a new order here. I was going to call the other store and just tell them to give away my order over there, and I thought I was just going to be out the $13. Instead, when I got to the window to pay again, they gave me my order at no cost and told me not to worry about it,l -- and to have a great day. What???? That was so kind -- they totally did not have to do that, as it was absolutely my fault. That type of customer service really impressed me, and I really appreciated how they were empowered to make that call. I don't typically go to Starbucks, but when I do, I will only be going to this location. Bravo, Starbucks! Thanks for the friendly customer service that went above and beyond.“
“Great Store!! I usually go to HEB, but this place was so much easier snd better.. they even go out of their way to bring you items in back if not stocked on shelves.. Kevin was very nice! And the baggers do an awesome job as well, if they don't have someone bagging, they do it as they go not just let things slide down belt to get squished!! Love this store! Especially great during pandemic!! Thank You team at Randalls during such a rough time!“