“This is my favorite Starbucks location in Killeen! Angela has great customer service. I ordered a vente iced matcha latte and I wasn’t happy with the taste. She made me a new drink with no hassle. She even gave me a gift card with $4 off my next purchase. I’m very pleased and would recommend this location to everyone.“
“Amazing Starbucks customer service!! My first Starbucks review ever and I’ve been going for a while. I was registering for classes with my gigantic laptop and I knocked my drink over. And they not only quickly cleaned up but also gave me a latte to replace the one I was drinking. And recommended taking up two tables (since it was quiet and just two customers in the store) for full bodied laptop lol and my drink. Thank you to Christian for coming in clutch with the saving grace drink
and Jeanette for initially serving me the food in such a sweet lovely manner!!“
“I have to say. I do not like coffee so i tried the dragon fruit/mango lemonade. DELICIOSO. OMG super good and great. In my life i been 4 time in starbucks and today at the fort hood store PAM made my experience excelente. Top of the line. PIKE CUSTOMER SERVIVES. She saw i was super hot and sweety i work ac and refriveration and was the entire day in attic. I am head toes wet. PAM SAW ME how tire and ruft day was and when i was paying for the drink. She asked. Ruft day? I said yes. She kindly return the money i paid and said. Is on us. Is not the $ because os just not it was her kindness and understanding how tire, hot and almost overheated day i had and she made it better. ONLY because of PAM and her great service i will continue coming to this specific location to get my dragonfruit/mango lemonade.
THANK YOU PAM.“
“I stop by this Starbucks almost every morning, and I just wanted to take a moment to recognize Vicky. Every single time I walk in, she greets customers with a smile and makes everyone feel welcome. No matter how busy it is or what she’s doing, she always takes the time to acknowledge people as they come through the door.
Her energy is warm, friendly, and genuine. It’s clear she treats every customer with kindness, and it really makes a difference in someone’s morning. You can tell she takes pride in what she does.
Employees like Vicky are the reason people keep coming back. I truly hope Starbucks recognizes what an asset she is to this location.“
“If I could rate higher I would. This location has left a very good impression on me every time I visit. The team works very well together, and they make sure every customer is satisfied. Coming here brings a sense of hope and kindness that we are missing in today's timing. I appreciate this location and their hard work. Keep it up and thank you! :)“