“This Starbucks has been a consistently reliable stop for us over the years whenever we are visiting the Lake Travis or Austin area and staying in Lakeway. No matter how many times we come through, the experience stays the same, which is something we really appreciate. The team does a great job making drinks accurately, even with more customized orders.
We ordered a green tea with light ice and four pumps of classic syrup, along with a strawberry acai with light ice and no strawberries, and both were made exactly as requested. It makes a difference when details like that are followed, especially with repeat visits. The drinks always taste balanced and refreshing, and the consistency keeps us coming back.
Advice: If you like customizing your drinks, this is a great location to do it since they pay attention to details and get it right. Don’t hesitate to adjust sweetness or ingredients to fit your taste. And, leave a tip. Great team!“
“I’ve worked for this company for a while. I know what’s expected. I’m aware that we all have bad days. But I know at the window you are supposed to be connecting with customers. The person working the window made absolutely no effort whatsoever to connect with me and it totally invalidates all the hard work other partners are doing.connecting with customer is what the job is all about.“