Customers` Favorites
Customers` Favorites
“Love the coffee/tea and staff at this location!“
Customers` Favorites
“The BEST Coffee Shop in our area! Nicest owners! All drinks I tried are so yummy. PLEASE support your local Coffee Shop!“
Customers` Favorites
“Taste really good with a perfect mix of what you need and what you want.“
Customers` Favorites
“Dutch Bros is my go to start me up daily ..the staff and stuff is outstanding delivering beverages with a good morning vibe that rocks my day..“
“Stumbled across this little gem while substituting at Steele HS. I downloaded the app which makes things super simple and you can customize your food or drink. I like that there are food options as well. I’ve only tried a few drinks so far but highly recommend the Salted Carmel cold brew.“
Customers` Favorites
“I never have a bad experience at this location! Jackson the manager never fails to have an uplifting attitude, and really goes the second mile with customer service. This on the grind location has my loyalty forever!
He replaced a bad drink we had received from a different location without question, and made it right! We so appreciated this. This experience makes me want to return to this OTG again and again.“
Customers` Favorites
“Stopped by Jolt for the first time ever the morning of 2/14/26 and had a lovely experience with the staff. I did not get the name of the young gentleman working that morning but he was so helpful and patient and helped me decide on my order. Wonderful and pleasant customer service seems hard to come by these days but they were excellent“
Customers` Favorites
“The peanut butter recovery shake.“
Customers` Favorites
“This establishment is my top choice for a satisfying iced coffee that never fails to impress. With meticulous attention to detail in every cup and the staff's warm demeanor, it's a joy to visit. The diverse range of coffee offerings, complemented by a sophisticated boozy menu and delightful baked goods such as muffin tops and granola bars, makes it a standout.“
Customers` Favorites
“Great experience always a friendly smile and great drinks……. Be nice if they were able to serve food and have a place to sit down“
Customers` Favorites
“I tried 7-Brew just recently and I am hooked! Such good coffee, the flavors they offer are all delicious and the pricing is great too!!! Everytime i come to this location everyone is always so nice, no matter what time of day it is! So glad I finally decided to try it here!“
Customers` Favorites
“Stopped by today for the first time. Won't be my last. Friendly staff with personal attention to customer.“
Customers` Favorites
“21 Feb 2026
today I called earlier this afternoon and I placed a delivery order for three açai bowls And I had asked the sweet girl that answered if she could please ensure it was made properly because the last time it wasn’t, she was the sweetest girl. She told me have a nice day which nowadays that goes so far cause no one has manners and my phone ended up hanging up on her by accident and I called right back. A boy answered was really polite. I apologize for hanging up and he said he would pass the message when we received our order. There was a little note apologizing in that our bowls were not made properly and we had two little cards from there. It was so sweet“
Customers` Favorites
“I had the original Açaí Bowl and it was delicious! 🤤 Thank you!“
Customers` Favorites
“I love on the grind so much more than Starbucks. They have a good selection of coffee, comes hot, cold and blended. They even offer a stamp card and after you buy 10 coffees you get one free. They dont even scam you by making the free coffee something nobody wants like a small black. I just redeemed my free drink today and got a large iced chocolate Carmel coffee. Their drinks dont taste as sugary as Starbucks, which I like, but they are still quite sweet. Ive gone here for a few years now and never have they gotten my order wrong, everyone is always very happy and even if the line looks long still go! They do the same thing chick fil a does and will get your order on an iPad and get you out with your drink fast. I love this place. They are dog friendly too and my dogs love coming to get a pup cup. What is not to like?“
Customers` Favorites
“Great service and new items…brownies, cheesecake and muffins 😋❤️❤️❤️“
Customers` Favorites
“Absolutely loved this place! Today was my first visit, and I’ll definitely be coming back! Desiree provided exceptional customer service from the moment I walked in until I left. Not only was the service fantastic, but the quality of the products exceeded my expectations. Hitting my macros just got so much easier!“
Customers` Favorites
“Im here in New Braunfels visiting I'm new to Dutch Brothers from home in Bryan. I have had a fantastic experience no matter where I show up. So far I have not encountered anyone or anything negative. Except maybe too many choices but in which one of the wonderful ladies with a kind smile has been right there to help me through. 👍🫶🫡“
Customers` Favorites
“I want to start off by sharing a story.
The other day, I came to Dutch Bros absolutely hysterical. I was ugly crying in my car because my son has been in the hospital, and I was just completely overwhelmed with life. I didn’t even know how I was going to get through the day, I just needed coffee and a second to breathe.
The girl working the window (I didn’t catch her name, and I wish I had) noticed right away. My hand was resting on the window, and she gently put her hand on mine. She didn’t rush me. She didn’t make it awkward. She just spoke the kindest, most sincere words straight into my soul. I don’t even remember exactly what she said , something like, “We’re here for you,” or “It’s going to be okay.” But in that moment, it felt like everything.
It wasn’t just customer service. It was humanity.
That small act meant more than she will probably ever know. I will forever come to Dutch Bros because of that moment. Truly forever. This is my place now.
Every time I come here, they ask how I’m doing. They’re genuinely interested. They hype you up. They compliment you. They check in on you. They speak life into you. It’s not just coffee, it’s connection.
I would give more than five stars if I could, strictly because their customer service is that top-notch. Dutch Bros isn’t just a coffee stop, it’s a reminder that kindness still exists.
**Thank you for being there on a day I didn’t know how to be strong.**“
Customers` Favorites
“Iced Big Tex is my favorite 💜“
Customers` Favorites
“Always greeted with the sweetest people and my coffee is always good. My only concern is we went tonight around 7 and they were cleaning with what smelled like Fabuloso. It was so strong with our window down it was making me cough. It’s 20 minutes later and our truck still smells like it. I’m very happy it’s clean but it was just so strong!“
Customers` Favorites
“They really need to change their hours of operation I ordered at 3:30 and the order was canceled. The website says they are open until 8PM is that central standard time? Not“
Customers` Favorites
“Freddy’s supreme omelette and John’s Latte make for the perfect breakfast! 5 Stars! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“This isn’t really a recommendation, but for me just me the music on the outside is way to loud for the walk up. When ordering they can’t hear me, and I can’t hear them. Everything has to be repeated. But your service is always great ! very nice and courteous“
Customers` Favorites
“I work here in the mall and have been coming in regularly- their service is great, along with their drinks! I’m always greeted with a warm welcome and every time I try something new from here, it always tastes amazing. The mexi-mocha is my go-to and I’ve recently tried the ghost roast, for sure I recommend both!“
Customers` Favorites
“The service was awesome and the staff was super friendly!!! Everything was good from the rolled ice cream to the egg waffle!! This area needed a spot like this so kudos to the owners!!“
Customers` Favorites
“After many trial and error, I finally found my favorite drink.
I'm a iced chai drinker and thanks to Google, golden eagle chai breve is my drink. I've ordered it twice already in a 2 week period as an online (app) order for drive thru pick up.“
Customers` Favorites
“Drinks are amazing, a wide variety to choose from. Great workers and the owner is very friendly.“
Customers` Favorites
“We usually go every Friday after school for a treat to end the week. We didn’t make it last night so we went today. Asked for flat tops and only got 1. Asked for a chocolate Bahama mama Rama and got vanilla. We usually have no issues but disappointed in todays experience.“
Customers` Favorites
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“SO nice & clean. The staff no matter what time I go so friendly!“