“I was driving through Conroe on the way to see my grandma in the Houston hospital, and I stopped for a hotdog. Never have I ever seen a Sonic this fast and nice- and I used to work for one! When I pushed the red button it was immediately answered, and I kid you not my meal was brought out in less than 2/3 minutes. Still fresh! My server Alexys was very kind and prompt. So sorry I did not have cash for a nice tip. Kudos to this Sonic & Alexys!! I have now ordered, received my food and finished this review in less than 10 minutes!“
“They were REALLY busy and I only ordered a shake but it took 15 minutes to get my shake. They were incredibly kind and apologetic and offered me a free drink and a free sundae. They more than made up for the long wait! This location is always amazing when I stop in (which is a lot more than I should 😁)“
“I had a small issue with my order because my chili cheese tots were accidentally left out. I called the store, and they immediately took care of it with outstanding customer service. Not only did they replace what was missing, but they also offered more than I expected for the inconvenience. Mistakes happen, and what really matters is how they're handled—and this team went above and beyond to make it right. Because of the excellent customer service I received, I'll definitely be coming back to this location. Thank you for turning a frustrating situation into such a positive experience!
On a side note: the food was good & they had it out quickly, although the onion rings, cheddar peppers & mozzerella sticks tasted a little differently then normal. Not sure if that has to do with the grease or a change in recipe but overall everything was great! look forward to another positive experience at this location.“
“I have know clue who’s in the back on the grill whipping up the food but holy smokes that boy can cook. I believe his name is Jacob, anywho the guy is an absolutely grill master!! I say give the kid a raise matter fact put him on master chef!!“