Sonic Drive-In in Cypress

“So I just discovered something new at Sonic. Nothing food item wise but drink item wise. Take your old run-of-the-mill ocean water, not diet because I needed the calories LOL and add sweet cream! Oh my goodness gracious! Why have I never noticed this item on the menu before? It was so good I went back for a second one just before they closed later that night for myself and my son“

“I recently had the pleasure of being served by Brandell at Sonic, and I must say, he is an absolute standout employee. With his eye catching half gold and half red dreads, Brandell not only brings a unique style to the workplace but also an incredible level of efficiency. Brandell's speed is nothing short of unreal he effortlessly serves stall to stall with impressive agility. What sets him apart, though, is his soothing voice while taking orders. It adds an extra layer of enjoyment to the Sonic experience. Brandell's combination of exceptional service and distinctive personal style make him a true asset to the team. If you're looking for fast and friendly service with a touch of flair, Brandell at Sonic is the way to go!

Vegetarian options: They have a brioche sandwich that’s amazing!“

“Hands down, this is the best sonic in Cypress. The food is always fresh and the fries are crispy the tater tots are crunchy and the cherry limeade is delicious. The chicken tenders and popcorn chicken are perfectly breaded the sonic smasher is good and the service is good. Thank you for being my favorite Sonic location! ❤️?“

“Overall, I always have a good experience with this Sonic. The food is good, and it usually takes just a few minutes to receive my order. The manager seems to be a very nice lady. There is just one thing: I never get the sauces I order (two ranch).

After many orders, I decided to confirm the reason with someone who works there. After talking to a local manager, I was initially informed that I need to put the sauces in the order to receive them. I showed her a receipt where I had, in fact, done that; there were two ranch sauce included. Then I was told that ranch sauce doesn't come with the burrito I ordered, so if I want it, I need to pay separately or choose a sauce that comes with the burrito. (If I understood correctly.) I checked the app to see if there is such an option, and it seems you cannot pay for sauces there; you can only add up to five condiments for free. This whole thing doesn't make sense.
I mean, if you order something and it appears on your receipt, you should receive it, shouldn't you? ;)“

“I was missing an item, so I called to advise what happened and that I was heading over, lady was nice about it, but when I got there, the guy at the drive thru asked to see my mobile receipt and took my phone totally away from me and out of my view.. it felt like he didn't believe me but ended up just giving it to me. Problem solved 😅“

“Seems to me that everyone with a complaint is just being big and greedy. How about we focus on losing weight and leave these kind employees alone. I only get a water when I come because I’m skinny but it’s always super fast and the ice is from the back“