“The lady that took care of me was very kind and very helpful me being also a GM stepping into a place and getting the same treatment you give the customers as well was very shocking becomes you hardly get that now days so keep those employees they are gold… 🙏🏽💕“
“One of the Best Subway Experiences in a Long Time!
After a long time, I finally had such a wonderful experience at Subway! The customer service was outstanding, and the food was fresh, delicious, and prepared with care. The gentleman who served me tonight was absolutely phenomenal! He was incredibly patient, friendly, and welcoming. He took my order carefully and prepared everything exceptionally well. His excellent attitude and dedication to customer satisfaction truly made my visit special. It’s refreshing to experience such outstanding service along with great food. Employees like him make a real difference and leave customers wanting to come back. Kudos to him for doing such a fantastic job! I’ll definitely be returning and highly recommend this Subway to others. Keep up the excellent work!“
“Greatest Subway I've ever been to! Cleanliness is the best I've ever seen!The veggies look and taste fresh!The staff that work there are amazing!I've been coming to this Subway for a couple of weeks now, multiple times a week, and it's always in top shape.“
“A Five-Star Experience with Outstanding Service!
I had an amazing experience at this Subway, thanks to an exceptional server who truly made my visit special. I believe his name is Ayan. From the moment I walked in, he greeted me with a warm smile and a genuinely friendly attitude. What stood out the most was his attentiveness—he carefully listened to how I wanted my sandwich prepared and made sure every detail was just right.
Not only was he accommodating, but he also took the time to explain all the available choices in a way that felt inviting and helpful rather than rushed or routine. It was clear that he takes great pride in his work, and his enthusiasm for providing excellent service was contagious. You could tell he genuinely loves what he does and enjoys making customers happy.
The entire staff shared the same friendly, down-to-earth energy, making the atmosphere even more welcoming. If you’re looking for a place where great food meets outstanding customer service, this is it! I highly recommend stopping by Subway #27280-0, you won’t be disappointed! ✨😊✨“
“I live in Dallas this Subway is in the direction of my job. I stop here about 3 to 4 days a week because these girls in here rock at this subway!!! My favorite subway! Always so nice and the gas station is clean!! That man does a great job!! 5 stars all day! Give them girls a raise!! And the soup is always fresh and hot!!“
“Yes, every franchise food may taste the same. But this place has the best service. The staff there was so nice and friendly. I know it is so hard to have such a big smile and pleasant tone for every customer. It was such a pleasure to get a sandwich from here.“
“Stopped by Subway again and decided to switch up my usual order. I got a footlong steak and cheese with toasted bread, melted cheese, peppers, onions, lettuce, and some sauce. Honestly, the sandwich came out pretty good. The steak was warm, the cheese was melted perfectly, and the veggies gave it a nice crunch. The bread was toasted just right and held everything together without falling apart everywhere lol. The employee was friendly and didn’t rush through the order, which I appreciated. Everything tasted fresh, and I was in and out pretty quickly. I also grabbed a couple cookies because you already know Subway cookies are hard to pass up. The place was clean and had a chill atmosphere. Definitely a solid quick meal when you’re hungry and want something you can customize exactly how you like it.“
“I get my lunch to go at this Subway location 2 or 3 times a week, and the manager, Elizabeth, already knows my order before I open my mouth. She and her staff always take great care of me and value me as a customer. I also appreciate how they remind me if I have a couple of dollars or a Subway special to apply on my account. Thank you!“
“Shout out to the sweetest ladies I have encountered in a place I'm not used to! I was passing through and was hungry and it was literally 2 mins before closing when Mrs. Tina and Mrs. Rebecca let me in to order! I was super hungry to and they were very patient and understanding. Thank you ladies! Sorry for coming in late but thank you so much for your not turning me away!! Amazing!“
“The people leaving bad reviews here must be crazy, i’ve been coming here probably once a week for the last year, and the people are always super nice and the food’s always good
Sometimes the bread is a little underdone (maybe 1-2 times), but nowhere is perfect. This place comes as close to it as I’ve seen in a while.“
“Subway is my favorite spot always, but im particularly happy with this place because of the service! Two very sweet employees treated me even though I showed up late at night! They informed me about deals and made me laugh, very warm atmosphere!“
“Superior and excellent customer service! Our sandwiches were made perfectly and fresh! Very impressed with the cleanliness and warm welcome that was received by the store manager Britany Pearce. Her positivity radiated throughout the store and made our meal memorable and awe inspiring experience.
I recommend anyone and everyone who values a delicious sandwich exuberant hospitality to visit the Subway at Forrest and Marsh Lane in Dallas Texas!“
“I searched several Subway locations near the VA Dallas Medical Center and wasn't impressed by the reviews I found. Then I came across the Subway at 2943 South Buckner Blvd, and I'm glad I did.
Eduardo answered the phone when I called about a large order I needed for the following day. He took the time to listen to my request, asked thoughtful questions, and provided excellent recommendations to help make sure everything would go smoothly.
When I arrived the next day to pick up my order, I was impressed by how easy the location was to find, how clean it was both inside and out, and how friendly and professional the entire team was. My order was ready as promised, and the service exceeded my expectations.
Eduardo and his team clearly care about their customers and take pride in what they do. I'll be bringing my business to this Subway on a regular basis and highly recommend this location to anyone looking for great service and a positive experience. Thank you, Eduardo and team!“
“good food but customer service can be improved the pretty girl in the front with the blonde hair has a terrible attitude and seems like she didn’t wanna be there ,on the other hand the other 2 employees on shift were very nice and talkative“
“everything was perfect to the very last point the service was perfect. The food was perfect. The order was perfect and the place was very very very clean. Let’s not forget that most of the subways nowadays are very very dirty but yeah like I said very clean and it’s worth the five star check it outand when I walked in it was the morning they had everything perfectly laid out and it was just perfect“
“I want to thank this Subway for having great service and great food and fresh food as many times that I eat here I never had any type of problems or stomach aches or anything and this is the first ever restaurant that does not give me no problems or health issues they mean what they say about eating fresh and I respect and love the hell out of that I'll be back soon“
“The night shift crew is honestly the best of the best!!!!!! I absolutely love coming and seeing them just to even talk to them they truly make my night better. They treat me with nothing but kindness and respect!!! Thank you sooo so much Sofia and Saul !!!!! Son los mejores 💓💓💓💓“
“Stopped by Subway again and decided to switch up my usual order. I got a footlong steak and cheese with toasted bread, melted cheese, peppers, onions, lettuce, and some sauce. Honestly, the sandwich came out pretty good. The steak was warm, the cheese was melted perfectly, and the veggies gave it a nice crunch. The bread was toasted just right and held everything together without falling apart everywhere lol. The employee was friendly and didn’t rush through the order, which I appreciated. Everything tasted fresh, and I was in and out pretty quickly. I also grabbed a couple cookies because you already know Subway cookies are hard to pass up. The place was clean and had a chill atmosphere. Definitely a solid quick meal when you’re hungry and want something you can customize exactly how you like it.“
“Just got a veggie delite. Wasn’t expecting anything crazy, it’s subway. Homie proceeded to make da most beautiful subway sandwich I’ve ever seen in my whole life 🥹 #sandwichgotmeemotional #nightmade“
“Got a turkey and swiss on their Italian herb and cheese bread (their best one). Had to get a cookie too, macadamia...very good. The service wasn't the best, but there was only 1 person working and another just standing around looking at us all waiting. The restaurant wasn't filthy, but it was definitely not the cleanest.
Parking: At a gas station, plenty of parking“
“So through the app I ordered a buy one get one free sub and she accidentally misread and gave me two of the same sub and didn't make the other one. I didn't realize until I got home so, I called and she made the one I was missing with no issues, and I was in and out so fast to grab it! Thank you so much Marina for helping me out!“
“I have to thank Cindy from lunch shift on Monday Oct 23 for insuring my order was placed to perfection via third party order through Uber Eats, from a 3 year Chemo/AIDS patient at Parkland Hospital, you are deeply appreciated.Cindy- You Freaking ROCK!!!!!“
“This lady works Subway I forget her name but she is awesome hands on very friendly.each time I bring a client she interacted with them makes them feel very special doesn't rush u very patient need more like her each time I come I make sure I stop n say hi always has a smile she has good hair medium build just stop n say hi she will make your day n she makes the best sandwiches her boss need to give her a raise she the reason I'm back eating subway I think her name is Renee I think but she is good customer service on point“
“We had a lunch meeting and ordered 20 different sandwiches, cookies and drinks from here. The meat and veggies on the sandwiches were fresh and good. I was impressed that they got the large order right and had it ready when we got there to pick it up.“
“Thank you very much to Subway on Audelia and Walnut Hill for getting it right all the time. I used to frequent this location back in 2019, and l probably will again this year because the other Subway won't fix the card machine. I never had any problems with this Subway. The people who work here are amazing!
Even though Subway discontinued roast beef and Sriracha last year, plenty of tasty options remain available“
“delivered on time, packaged neatly, and absolutely delicious. Our staff really enjoyed the food and appreciated how fresh everything tasted. Thank you for making our meeting so easy and enjoyable — we will definitely be ordering again!“
“Great Customer Service.
Parking: Plenty of parking available.
Kid-friendliness: Plenty of seats to sit for kids.
Wheelchair accessibility: Accessible for wheelchairs to dine in and out.“
“I would normally go to the one on Greenville but I had a bad experience there. But today this location has restored my faith in subway. The moment you walk in you are greeted with good energy. There was no confusion on using your app points or anything. Great music. Very clean. I think I've found my new subway“
“I stopped by this Subway today and was really impressed! The place is super clean, organized, and smells great a huge difference compared to the Subway just 5 minutes away at the gas station on 1525 Inwood Rd, which honestly smells terrible and made us leave without eating.
Here, Lorena and her coworker Marcela gave us excellent service. They were friendly, fast, and made our sandwiches perfectly. You can tell they actually care about the customers and keep the place looking great.
This location has a much better atmosphere overall fresh, welcoming, and professional. Definitely worth coming here instead of the other one nearby!“
“This has become my go-to for lunch on Tuesday’s! Excellent, personable service. I really appreciate the manager, Tasha, and her dedication to having everything stocked and fresh. I also appreciate the cleanliness of the store. I highly recommend! Special note for educators, come in with your badge and leave with a special treat!“
“I was dreading coming in here due to past experiences but didn't have an option as other locations didn't have the best reviews either, but I must say I was very satisfied with the 2 gentlemen that were here today excellent customer service and the lettuce didn't look old.“
“Local Subway. The same great selection that you will find around the area's other two Subways. The staff is very friendly and courteous. I have no complaints. I came here a while ago, around last year if I am not mistaken and they treated me super well and my friend, who I ordered the food for had no complaints.“
“What you would expect from subway, closes early. Long lines in between classes even in the summer. Drink refill aren't free 0.75 for soda and 0.50 for coffee. Great tasting food, also has special lunch meals that aren't available off campus“
“Would have easily scored 5 Stars, had my family of 5, would of had access to the restrooms, which are provided for the Customers. I understand their remodeling, But ur still OPEN for business and CUSTOMERS are STILL patronizing. We DINED In, So NO access to the restrooms were disappointing! And it wasn't that they were remodeling the restrooms, I Found out on the way out, that Non- Customers tend to just walk in and do GOD knows what in their restrooms!!!!!! I Understand, That's Despicable!!? BUT, What about The Paying Customers and Our Convience? WORK IT OUT FOR US! I'm sure, ALL of us will appreciate it EXTREMELY! Thanks In Advance ?
Vegetarian options: Ultimate Selection Of Fresh Veggies, Kids Prefer! Not To Mention, My Son Is Vegan! ?“
“The manager of this store provides poor customer service; I’ve been here several times, and the treatment is always the same—she is very rude and unpleasant, and she gives you dirty looks. The food is tasty, but the service is the worst of all the stores.“
“The African American man working tonight was such a pleasant gentleman. He genuinely cared about my experience and did not huff and puff when I had to order 4 footlong subs for my family. He handed all of them with grace and my family raved about how they were the best subs they’ve ever had!“
“Randomly stopped here for dinner on the go. Let me tell you this place was spotless inside. Great customer service. Ordered a foot long roast beef and chicken teriyaki. Subs were delicious. They do have a drive through but I walked in and ordered.“
“Hadn’t eaten at Subway in a minute so I decided to stop in and grab something quick. Lowkey forgot how good it can be when you build the sandwich right lol. Bread was soft, veggies had a nice crunch, and everything tasted fresh. The place was clean and the workers were cool too. Ended up being way better than expected and I’ll definitely be stopping by again.“
“This Subway is located inside Mountain View College and Trinidad Garza ECHS’ campus. It’s pretty cute and cool, if they had one more worker it would be fast as heck. Don’t doordash or order delivery from here probably since the demand from the college and early college students is high. Really convenient for anyone on campus though.“
“I had such a great experience at Subway thanks to Yesenia! She was so friendly, patient, and professional the whole time. She made my order perfectly and had such a positive attitude that really made my day better. You can tell she works hard and cares about giving great customer service. Employees like Yesenia are the reason people come back. Thank you for the amazing service!“
“Very pleasant visit.
Came from a bad experience (3 already)
With the location in Trinity Mills and Marsh
That worker named Alan eating while serving us and grabbing the bread with his hand while still eating (Cross contamination)
Then proceeded to spray chemicals (assuming could be water but, water doesn't clean germs just saying) so chemicals sprayed on the veggies side.
When asked for simple veggies he looked dumb founded and didn't said anything.
Walked out.
Came to this location
On Preston
As soon as me and my wife walked in. Felt a welcoming experience, Jorge was very helpful and a good people person.
Whoever his manager is please let me know I'll personally will send him an email on how much this experience made it way better.
Jorge saved subway from a good lawsuit on the Trinity Mills and Marsh
I will be contacting the health inspector for that location. Someone has to with all the bad reviews they been having.
Thank You Jorge again! Very pleasant visit!“
“i’ve loved subway for a majority of my life, and this is honestly one of the best i’ve been to. they had run out of ingredients and personally asked us the exact amounts of the substituted items to perfect our sandwiches. the employees on shift were super friendly, and even brought the sandwiches right to us!“
“Subway is one of those places you just have when you are in a hurry and don't think much about it. But the experience at this location was so amazing and memorable in comparison to any other I have been to.The sandwich artist who made our sandwiches was so outgoing and kind. He helped by making suggestions and also convinced us to try their new footlong churro and pretzel. Both of which were great.The sandwiches were made to perfection as well. Perfect amount of toppings and the condiments were spread evenly throughout making it a 10/10 sandwich.This will now be the only subway we come to.Thank you!“
“One of my go-to lunch spots for when I need lunch before work. Minus one star because I wanted to call regarding an online order I placed (I wanted to have it delayed so I could pick it up at a more suitable time) only for the call to be left unanswered!“
“I always order here maybe 2x a week in the app 30 min before they close out of all the subways I've been to in the area beacuse the one on s crockerhill is closer to me I rather drive the 10 min to this one beacuse they never get mad beacuse you come in late or anything and they still have there stuff out until closing time the one by walmart and the other on Illinois always have there doors locked early no complaints so far“
“I honestly don't leave reviews on anything often, but I am extremely pleased with my experience at this store.Hemanth and Daisy are amazing employees at this location. They go above and beyond, and they are always extremely delightful, courteous, and kind every time they work with a customer (trust me, I have seen it firsthand many times now).But today really made it for me. Today, I watched Hemanth politely and patiently help an elderly gentlemen carry his food back to his car and Hemanth delicately ensured the man made it safely back to his car. As this was occurring, Daisy covered for Hemanth quickly and attentively and really wanted to make sure I got my food in a timely manner, although I didn't mind waiting a little while.I typically go to this location once to twice per week solely because of the excellent service I always receive at this location. Every time I walk in the door, I am met with a "hello sir", a smile, and very excellent food preparation.I already liked this place as this, but now I'm going to go to this location far more frequently because of Hemanth and Daisy.To the manager running this establishment, I want to say you made a brilliant choice in hiring these two diligent and incredible employees and I sincerely hope you do everything you can to ensure they stay at your location.To say I'm impressed is honestly an understatement. Five stars.“
“Great experience at Subway! The food was fresh, delicious, and made exactly the way I wanted. The staff was friendly, helpful, and provided excellent customer service. Everything was clean and well organized, and my sandwich was prepared quickly. I’ll definitely be coming back again. Highly recommend!“