Subway in El Paso

“I love Subway!! It’s always the place to go when I look for something delicious and healthy to eat. The customer service is always outstanding. Every time, I have a question or concern; Ricky Trevino is always there to help me. He’s very positive and has an amazing attitude. He’s always respectful to his staff and customers. He definitely needs a raise. You guys did such an awesome job hiring him. I always look forward in going to Subway. Keep up the good work Ricky!! May God bless you in so many ways. 😃“

“Very clean they greeted me as I walk in the door. They where fast and nice when taking my order even though it got busy they where nice and smile as they worked on my ordered. Thank you for a wonderful experience I enjoy the food as well.

Parking: There was enough space to park between cars and to be able to opean your door and get out with out a hassle.“

“Sandwich was fresh and tasty and made to my liking. However, customer service might be improved with a friendly greetimg and smile. When I arrived I wasn't greeted or asked for what I'd like. The young man just kind of blankly looked at me, expecting me to provide my order. Then, after paying for my meal the young lady just provided my food without a thank you or have a nice evening. Normally this wouldn't bother me but in a world where people expect friendly service, this is just the wrong attitude. The sandwich again was good. But Subway either needs to improve customer service training or pay their workers more as employee morale seems to be low 🤔“

“Friends, here I am, your local guide. Subway is the fresh, healthy food that you want to buy Once you walk in, you know that you're going to eat freshly baked on-site bread, as well as every single item that you put on your sandwich; the lettuce is fresh, the tomatoes are fresh you get to pick what you're going to put in your sandwich whether you like it toasted what kind of cheese you want in your sandwich, the dressing it's incredible and healthy, you can buy a sandwich for yourself, or you can buy a sandwich for your whole company, they have a sandwich that it's so huge it's for a party ask the manager, and they will make it for you.
I am getting hungry just talking about this fantastic food.
Enjoy it's always a joy recommending great places here in the
Sun City El Paso, Texas, thank you sincerely.

Vegetarian options: For those who are vegetarian are friends at Subway can work with you“

“Probably one of the best subways in ELP. Diner’s always clean, service is fast and employees are nice. The owners are probably some of the best people around, and the prices are some of the lowest compared to other stores. 10/10 would recommend

Wheelchair accessibility: Ramps, front parking spot, and wheelchair accessible tables“

“The ladies working Today was absolutely adorable! I told them how the subway by the university were being so rude to me and canceled my order because they didn't honor what the app had offered! The girls here at this location gave me an apology and made everything so much better! Thank you again ladies!!“

“Fabulous new Subway store location! Its a little tucked away but has a great big sign on Montana Ave ... everyone should stop in and get a meal! New store, very clean & very well organized! Great staff that are experienced & well trained & professionalism leveled with neighborhood friendliness! Lots of room for in-store meals, I believe this to be the future. I recommend to family, friends, associates & strangers all!“

“Love love LOVE going through the drive through. The girl they've been having on the drive through is super approachable and super friendly. 👌. I never used to like the drive through before, and now im a everyday customer.🙌 super fast and accurate service. I believe her name is Julia if I remember correctly. She deserves a raise.“

“I went today and there was a group of people that walked in right before me. I was worried I would be there a while but the staff was on it. They had a great system going and the girl taking the order to start the line handled herself very well. Didn't get flustered, wasn't rude, and set the pace and tone for the rest of the staff. Give that girl a raise, that line went quick. ☺️“

“Okay, it's subway. Some are better than other. The service might have been better if there had been more than one girl working. She was not very friendly and didn't smile once. Now the good, the sandwich and wraps were good and fresh. The rest was not good. The foot long pretzel and foot long churro was so bad. They were stall hard and had weird after taste. They must of been old and shouldn't have been sold.“

“My go to sub shop for lunch. Always fresh ingredients. Chat while they make my sub is always pleasant and friendly, uplifting. Thanks you to my local Subway!!

Vegetarian options: Great Sekection. Fresh breads

Kid-friendliness: Lots of room for kids to run around.“

“Always good customer service love having a fresh sandwich from time to time subway always hits the spot thank you

Vegetarian options: Lots of variety depends on what you like

Parking: Plenty of parking outside

Kid-friendliness: Kids menu available“

“Its a great location, always have a pleasant experience when picking up my food. I usually order online for pick up and its completed on time. The staff is always friendly and professional. The lobby is usually clean and has a cute environment.“

“The young girl (do not care about her name) with the braces needs to be fired for her rude remarks. It's a shame that I have to stand being a target for being ridiculed/hazed for walking around the campus, but I expected better business than that. Another employee was just ringing up my food when he mistakenly addressed me as ”sir” by a mistake. When I happily left and wished them a happy rest of the day, she replied (with a smirk remark)to the kind gentleman that ringed up my food: ”you know that’s a man, right”. I'm more certain I am what my birth certificate says, I'm definitely not the other, or going through any transition of any sort. I can't help the condition I was given at birth, but she can due with more training so she’ll know what’s supposed to come out of her mouth.“

“I’ve been in here a couple of times day and night, and everyone has been nice and super engaging. There were 2 girls at night that were really nice and 2 dudes during the day that were pleasant to talk too. I saw some reviews about them not having anyone speak Spanish. They don’t owe anything to anyone to speak Spanish. We are in America. Great people and great food. Would definitely go back.“

“I’ve been coming to this subway since my family and I moved to the area about a year ago, the manager here is always super lovely, my boys love subway so I always have a heavy order and they have always been so patient and nice with me ! The food is great My kiddo is a picky eater but never denies his subway sandy :) thank you guys for always being so patient with me !“

“I hadn’t been to subway in awhile and I came in today because I was hungry, lol. When I walked in Saul greeted me and was very nice. He made my sandwich and was super helpful and attentive. I was originally going to leave with my order but I seen there were people in the dining room so I decided to stay and eat. The dining room was very clean and well stocked. They had a steady stream of customers who came and got their orders to go. Every person who came in was greeted and welcomed. The sandwich making line was well stocked and clean. They had pleanty of fresh bread on hand as well 🥰“

“These folks are always so kind and smiling. They greet you when you walk in. There's always 3 folks and theyre so sweet and friendly. They talk to you without making it feel like a task, the team you guys have here is absolutely fantastic.“

“I've never had such amazing customer service untill I met Edward at Subway! Not only did he greet me with a smile he helped me choose a meal that wouldn't effect my condition, and even let me know the chips I had grabbed where open and switched them for me. thank you Edward!“

“I needed a quick, healthy option and walked over to Subway from the nearby hospital. The staff were fast and friendly, making the experience pleasant. The sitting area is small, but the location was clean and well-maintained. My sandwich was made exactly as I ordered. Overall, a convenient and reliable spot for a quick meal.“

“First time eating at this location my experience was great a big shout out to the young man who made my sandwich and wrap it was perfection thank you!! I've had bad experience with other places where they make it all sloppy and add a ridiculously large amount of condiments when you unwrap its one giant mess. This will be my new location to grab subway“

“I love this location even though im closer to the one across from hanks high school, not crazy about that location. this location is perfect, love the service, employees are so nice, friendly and patient...i dont feel rushed to make choices!“

“Just left the location !! And I must say that the service was wonderful! Everything was nice and clean ! And I showed up 1 hr before closing usually you don't get good service at that time, but I have to admit that this is by far one of my favorite locations.“

“We used to avoid this location even though we work a block away. The staff that used to work here were horrible. However that changed with the new staff we love this location. Especially the guy who is there most of the time unfortunately i don’t know his name. Food is always fresh, perfectly made, clean location, super friendly!“

“I was feeling my sugar level dropping so looking for a nutritional eatery that's has
fast service good food, "bam" SUBWAY on the OREGON ST. didn't wait long. (Iife Saver) Thank you
SUBWAY.

Dietary restrictions: I actually had a steak and cheese in which I knew would bring my sugar level
up. and it did.“

“I just wanted to say thank you to the young man working behind the counter Evan n the girl working I believe you did a great job and even though I should’ve 10 minutes before they close, he still took the time to make me my sandwich which I really appreciate after being turned down from another subway, which is not an uncommon thing to happen around 9:30 so shout out to the workers there tonight“

“It could do without the homeless guy hanging out inside. That’s just a personal preference.

Vegetarian options: Vegetables are there.

Parking: Haven’t had an issue yet, but for the size of the parking lot it seems small.

Kid-friendliness: Kids like ordering their food and seeing it be made.“

“Comer lo mas sano pocible es mi prioridad y en Subway encuentro todos los dias verduras vegetales frescos . Me encanta.

Features: 100 sanitizado mesas al aire libre te sentirás segura 100 recomendada me gusta más cada día!!“

“Ashley and Emily prepared two of the most succulent, exquisite and well prepared sandwiches!! First of all, their restaurant was well maintained, cleaned, well organized, their sandwich preparation areas neatly organized and cleaned with all freshly looking ingredients, BUT most important and key ingredients were their high level of professionalism, customer service, team work, attention to detail and the TLC (Tender Loving Care) they both put into the preparation of the sandwiches. I had eaten at many other subways, no one has put the sandwiches as well put together as they did!!!! And once again, they were delicious, just perfect for our taste buds. Thank You for the wonderful dining experience and I invite both of you and your fellow colleagues to maintain the same standards, quality and level of professionalism; in the preparation of every meal for every single one of your customers. Don’t ever forget…. “It’s all about service with a smile” and that WILL always go long ways!!!! Have a Blessed day, Happy Holidays and don’t forget to stop by and try their subways at this location whenever you happen to be passing through El Paso or, visiting family and/or relatives.“

“The restaurant looks very clean and the atmosphere was Very welcome once I came in I was addressed by Miss Cassie who went above and beyond Making me feel welcomed and showed me the selections of veggie sandwiches and desserts Even different options That even benefited me as a customer, she is someone that truly walks the walk and talks the talk and goes above and beyond.“

“I just want to give a huge kudos to an employee named Nancy (name on her tag). Everytime my wife goes in there she speaks highly of her due to the fact that she offers great customer service. Not only that, the sandwiches she makes are perfect. Area is always very clean. Thank you for your great service. Subways need more people like her.“

“I should have got the guy's name. I'm sorry I didn't, but he said he normally works the night shift.
This guy was the best. He was so personable and took care making my sandwich. He made suggestions about what might be good on it.
I was trying something new, so I welcomed his advice.
I really appreciate when people are just so laid-back and want to be cool.
Thanks a lot. Keep up the great work!“

“We live close to the McCombs one but they never have any veggies and the service is not so good. Today we came to the Fairbanks and omg what a difference! Guadalupe was great with her service and sandwich making. They had all the veggies and is super clean and organized. We will be coming here from now on.“

“Had a great experience definitely recommend it 💯% place my order on line my subway was fully loaded a lot more than what I expected it . I never do surveys but I noticed some people have given them low rating I’m surprised. Based on my own experiences definitely will come back, I’m fully satisfied“

“Visited on a Sunday afternoon and was the fourth or fifth person in line. There was only one worker working so it was very slow. But before that i went to the drive thru and waited but didn't hear anything so i drove around and decided to go inside and that's when I saw only one person was working. He was friendly and gave me extra bacon on my Chicken Bacon ranch sub. Store was clean and all the tables and chairs were packed up because of covid.“

“I am truly disappointed how employers treat their employees! Broken Ac and have them working in the heat. The two employees working still had a great Attitude even though they were sweating. We went to go get them slushies cause that heat was unbearable!“

“I honestly never thought I’d be back at this Subway location after past experiences, but Haley completely changed that.

From the moment I walked in, she was friendly, patient, and genuinely cared about doing her job well. She took the time to make sure my order was exactly how I wanted it, kept a positive attitude the entire time, and made the whole experience feel welcoming instead of rushed or frustrating like before.

It’s rare to come across someone who can single-handedly turn around your opinion of a place, but Haley did exactly that. Because of her customer service alone, I’ll be returning to this location—and actually looking forward to it.

Subway needs more employees like her. 5 stars without question.“

“Anyone who gives this subway a bad review honestly is just too soft. It’s just sandwiches, just because the toaster doesn’t work doesn’t mean you have to cry about it. There’s a sign that clearly states the toaster doesn’t work. Their service there is just like any other subway it’s perfectly fine and I go very often. Exactly what you would expect. Stop being soft you weirdos“

“I had the pleasant experience of meeting Amanda and Ivonne, ( i believe was there names ) and they were the sweetest pair of coworkers I’ve come across here at this subway. They were polite , clean, and efficient making the sandwiches we had ordered.“